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Old 09-29-2008   #1 (permalink)
liz


 
 

email

i cannot receive emails from one particular person. this person has two email
addresses and neither one works. she can receive them from me. i used to get
them, then there was a period when i received them intermittently, and now i
do not get them at all. can anyone help?

My System SpecsSystem Spec
Old 09-30-2008   #2 (permalink)
PvdG42


 
 

Re: email

"liz" <liz@xxxxxx> wrote in message
news:A7327BCB-7C54-43F1-ADE5-2627C31A5F24@xxxxxx
Quote:

>i cannot receive emails from one particular person. this person has two
>email
> addresses and neither one works. she can receive them from me. i used to
> get
> them, then there was a period when i received them intermittently, and now
> i
> do not get them at all. can anyone help?

What email client software are you using?
Have you both checked to make sure your mail client configuration settings
are in order?
Is the other party able to send email to other recipients?
Have you checked with your ISP's tech support to see if the domain or
addresses she uses are blocked for some reason (like spam abuse)?

Above illustrates the kind of information you need to include, when you post
to a forum related to your email client software.
This is a .NET programming group.

My System SpecsSystem Spec
Old 09-30-2008   #3 (permalink)
liz


 
 

Re: email

thanks but i have now solved the problem. btinternet was (arbitrarily)
filtering out mail before it reached my spam folder. the only way it seemed i
could solve the problem was by disabling the spam filter, which i have now
done.

"PvdG42" wrote:
Quote:

> "liz" <liz@xxxxxx> wrote in message
> news:A7327BCB-7C54-43F1-ADE5-2627C31A5F24@xxxxxx
Quote:

> >i cannot receive emails from one particular person. this person has two
> >email
> > addresses and neither one works. she can receive them from me. i used to
> > get
> > them, then there was a period when i received them intermittently, and now
> > i
> > do not get them at all. can anyone help?
>
>
> What email client software are you using?
> Have you both checked to make sure your mail client configuration settings
> are in order?
> Is the other party able to send email to other recipients?
> Have you checked with your ISP's tech support to see if the domain or
> addresses she uses are blocked for some reason (like spam abuse)?
>
> Above illustrates the kind of information you need to include, when you post
> to a forum related to your email client software.
> This is a .NET programming group.
>
>
My System SpecsSystem Spec
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