connected to network, but not internet

emilyanttila · 04-22-2008

Hey everyone,

I have found a great deal of help from looking on these forums before but this time I couldn't find the same problem, so I thought I would ask.

I'm having problems with my home network. I find that I will be on the internet wirelessly with no problems, then all of a sudden I lose internet connection, but I still remain connected to the home network. I have tried disconnecting and re-connecting to the network, this usually doesn't help. Occasionally that will help, but then a couple minutes later, I have the same problem. I have tried running the diagnosis within the Network and Sharing Center. Sometimes it will tell me that it doesn't detect a problem and sometimes it will detect a problem. Then I try to reset the wireless adapter "Wireless Network Connection" and it will appear to have fixed it, and when I try to re-load the page it times out and then I lose internet connection again. The only thing that I have found that fixes the problem is to recycle power to the modem. (Pain in the ass!)

The modem is connected to a desktop computer (I don't remember what it's running, but I know it's a version of XP) and there are multiple laptops within the house that connect to it wirelessly and I'm the only one running Vista and the only one having problems. The modem isn't very old, so I'm not thinking that it's the modem, so because I'm the only one having problems, I'm assuming it's a Vista thing.

Anyone have any ideas?!

Thanks,

Emily Anttila

**sidney1st** · 04-23-2008

I think this problem has been resolved with SP1.
Check if you have a network bridge.
When the problem occurs, check if your laptop/PC is receiving any IP settings (run/cmd/ipconfig /all)

Wildcover · 04-24-2008

The problem is not resolved in SP1.

I have exactly the same problem. All other computers has no problem using internet when my computer can't connect to internet, but i'm still connected to the network.

I can transfer files to and from other computers while the internet work inproperly for me.

**sidney1st** · 04-24-2008

So, do you have a network bridge ?
Did you run an "ipconfig /all" ?

**dmex** · 04-24-2008

Try manually setting the IP, subnet, default gateway and DNS address to the exact same setting you get from DHCP for the connection since Vista can sometimes have a memory lapse and waits for a new request before allowing you to access the internet again...

I have had these same issues with wifi under vista but its not always its fault, wireless can have hundreds of issues....

Try changing channels because interference from microwaves, cordless phones and millions of other devices around your house can cause the dropouts because they all use the same channels, moving the transmitter/router for better coverage in some parts of the house and changing the type of Security used can help....It just denepnds on your hardware and the amount of junk in the airwaves in/around your house though.

Wildcover · 04-25-2008

I have no kind of bridges and i have disabeld all other network connections. I just runned "ipconfig /all", what should happen except that ther is comming a list over all network connections?

My network connection is wirebounded, not wireless.

**sidney1st** · 04-25-2008

A copy/paste of that list could be useful

Wildcover · 04-26-2008

Code:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Wildcover
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter a2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
 NIC
   Physical Address. . . . . . . . . : 00-E0-4D-07-54-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4daa:17ce:4a2e:248d%19(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : den 25 april 2008 09:24:49
   Lease Expires . . . . . . . . . . : den 2 juni 2144 19:09:02
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DNS Servers . . . . . . . . . . . : 83.255.245.10
                                       83.255.249.10
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{330EE3B2-EC7F-4FE7-8096-092C1CA0C
315}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

**dmex** · 04-29-2008

Quote:

Wildcover

Code:

Windows IP Configuration Ethernet adapter a2: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . : 192.168.2.1 DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 83.255.245.10 83.255.249.10

DISABLE DHCP and use these settings instead and let me know if theres any difference but like I said Vista will sometimes forget the details and re-obtain the IP leaving you with no internet while this happens and thats why you should try using manual instead of DHCP (automatic).

Wildcover · 04-29-2008

There will be no internat at all if i set the DHCP settings manually(i have tried).

The problem has just disappear without explanation.
I just tested to set the DHCP settings manually, but the connection didn't work as good as it do with automatic DHCP settings.

This problem will come back, it's just a question about when.

04-22-2008	#1 (permalink)
emilyanttila Newbie Join Date: Apr 2008 Vista Home Premium 32bit 1 posts MN Rep Power: 4	connected to network, but not internet Hey everyone, I have found a great deal of help from looking on these forums before but this time I couldn't find the same problem, so I thought I would ask. I'm having problems with my home network. I find that I will be on the internet wirelessly with no problems, then all of a sudden I lose internet connection, but I still remain connected to the home network. I have tried disconnecting and re-connecting to the network, this usually doesn't help. Occasionally that will help, but then a couple minutes later, I have the same problem. I have tried running the diagnosis within the Network and Sharing Center. Sometimes it will tell me that it doesn't detect a problem and sometimes it will detect a problem. Then I try to reset the wireless adapter "Wireless Network Connection" and it will appear to have fixed it, and when I try to re-load the page it times out and then I lose internet connection again. The only thing that I have found that fixes the problem is to recycle power to the modem. (Pain in the ass!) The modem is connected to a desktop computer (I don't remember what it's running, but I know it's a version of XP) and there are multiple laptops within the house that connect to it wirelessly and I'm the only one running Vista and the only one having problems. The modem isn't very old, so I'm not thinking that it's the modem, so because I'm the only one having problems, I'm assuming it's a Vista thing. Anyone have any ideas?! Thanks, Emily Anttila
My System Specs

04-23-2008	#2 (permalink)
sidney1st Member Join Date: Apr 2008 Ultimate SP1 x64 & x86 971 posts Paris Rep Power: 66	Re: connected to network, but not internet I think this problem has been resolved with SP1. Check if you have a network bridge. When the problem occurs, check if your laptop/PC is receiving any IP settings (run/cmd/ipconfig /all)
My System Specs

04-24-2008	#3 (permalink)
Wildcover Newbie Join Date: Apr 2008 Vista Ultimate x64 4 posts Rep Power: 4	Re: connected to network, but not internet The problem is not resolved in SP1. I have exactly the same problem. All other computers has no problem using internet when my computer can't connect to internet, but i'm still connected to the network. I can transfer files to and from other computers while the internet work inproperly for me.
My System Specs

04-24-2008	#4 (permalink)
sidney1st Member Join Date: Apr 2008 Ultimate SP1 x64 & x86 971 posts Paris Rep Power: 66	Re: connected to network, but not internet So, do you have a network bridge ? Did you run an "ipconfig /all" ?
My System Specs

04-24-2008	#5 (permalink)
dmex ɠɛɐǨ Join Date: May 2007 Windows Vista™ Ultimate 2,370 posts Fremantle, Western Australia Rep Power: 110	Re: connected to network, but not internet Try manually setting the IP, subnet, default gateway and DNS address to the exact same setting you get from DHCP for the connection since Vista can sometimes have a memory lapse and waits for a new request before allowing you to access the internet again... I have had these same issues with wifi under vista but its not always its fault, wireless can have hundreds of issues.... Try changing channels because interference from microwaves, cordless phones and millions of other devices around your house can cause the dropouts because they all use the same channels, moving the transmitter/router for better coverage in some parts of the house and changing the type of Security used can help....It just denepnds on your hardware and the amount of junk in the airwaves in/around your house though.
My System Specs

04-25-2008	#6 (permalink)
Wildcover Newbie Join Date: Apr 2008 Vista Ultimate x64 4 posts Rep Power: 4	Re: connected to network, but not internet I have no kind of bridges and i have disabeld all other network connections. I just runned "ipconfig /all", what should happen except that ther is comming a list over all network connections? My network connection is wirebounded, not wireless.
My System Specs

04-25-2008	#7 (permalink)
sidney1st Member Join Date: Apr 2008 Ultimate SP1 x64 & x86 971 posts Paris Rep Power: 66	Re: connected to network, but not internet A copy/paste of that list could be useful
My System Specs

04-29-2008	#10 (permalink)
Wildcover Newbie Join Date: Apr 2008 Vista Ultimate x64 4 posts Rep Power: 4	Re: connected to network, but not internet There will be no internat at all if i set the DHCP settings manually(i have tried). The problem has just disappear without explanation. I just tested to set the DHCP settings manually, but the connection didn't work as good as it do with automatic DHCP settings. This problem will come back, it's just a question about when.
My System Specs

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Internet stopped working; still connected to network	istrong	Vista networking & sharing	7	06-19-2008 01:11 PM
Connected to network but not internet	bobola	Vista networking & sharing	9	01-14-2008 02:48 AM
Connected to Wireless Network but not Internet	BarryJBrooks	Vista networking & sharing	4	12-23-2007 04:10 PM
Please help: Vista laptop connected to network, but not internet	arena	Vista networking & sharing	1	12-19-2007 11:46 PM
Network says I'm only connected Local! Internet VERY SLOW HELP Ple	Guy	Vista General	1	04-21-2007 01:55 PM