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Internet connection dropping out briefly...

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Old 04-25-2008   #1 (permalink)
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Internet connection dropping out briefly...

For the past 2 months I have been having trouble with my internet connection. I have windows vista ultimate. What happens is that I will be playing a game or something like that and my connection will drop for around 20 seconds. It then comes back like nothing happened, but this time out is enough to disconnect me from the internet games I play and it very annoying. My isp has sent 9 or 10 techs here and everything from the router to the pole has been replaced. So I do not believe that it is an isp issue anymore. This happens whether I am connected to my router wirelessly, directly, or even directly connected through the modem without using the router. I need help here.
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Old 04-26-2008   #2 (permalink)
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Re: Internet connection dropping out briefly...

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For the past 2 months I have been having trouble with my internet connection. I have windows vista ultimate. What happens is that I will be playing a game or something like that and my connection will drop for around 20 seconds. It then comes back like nothing happened, but this time out is enough to disconnect me from the internet games I play and it very annoying. My isp has sent 9 or 10 techs here and everything from the router to the pole has been replaced. So I do not believe that it is an isp issue anymore. This happens whether I am connected to my router wirelessly, directly, or even directly connected through the modem without using the router. I need help here.

same Problem here I have a 1088-1.1.19 Up Load and 16.319 down load and on interleave there correction software have a Glitch in there in Lanturn and Web Care and i was out at my DSlam and changed the wireing for the wet loop is the phone and the Internet high Speed is the fiber optics attached to the line it's not the DLSAM it's and the Central Office call you're Local Provider and ask to speak to The Test Board people for you're area and ask to speak to there super visor for you're area and have you're Local Provider Patch you through and walk them through the steps to maybe change and reset you're Ports and you're base port move you closer to you're central office cause sound like you're ports are to far from you're Central office.where you're hooked into and have them bump you're speed up to the Max you're line can handle have they change the Bas-1 to 10 you're city 01-99
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Old 04-26-2008   #3 (permalink)
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Re: Internet connection dropping out briefly...

I have called Comcast on many occasions and they keep telling me that my connection is perfect. I am recieveing an upload of around 2.5mbps and an upload of 22-25mbps when it is working.
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Old 04-27-2008   #4 (permalink)
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Re: Internet connection dropping out briefly...

what type of router Modem are you useing ?
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Old 04-27-2008   #5 (permalink)
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Re: Internet connection dropping out briefly...

also again keep at then it's time to change the Bas cause there something wrong yea they tryed to pull that on me as well

we have to speeds the buisness and residental the highest for them is fast 8meg

OptiMax which now called total max it's fiber optics to our DSlam out side my building here,

this type of connection can hanndle up to 32.megs download speeds that if we will ever need but for out IPTV serve and bell exspress VU we need them


and the 1088 up load is Fast the corrective soft ware is Interleave not all have the trying and are on trained up for the Residental software for the 6-8 meh service you need to get a supervisor from the High Speed Test Center on the line tell them you're haveing problems and you would like to speak to you're provider can't correct this has to be the Test Board people who Monitor the DLAMS and test board for you're area tell them to move you closer to you're Home or apartment this might help.if not check with a service provider such as verizon they use better equipemt to monitor and correct this type of line error there Cisco Routers have the better performance with the propper line speed correction software at there switching ports. hope this helps but most Routers have to Be ADSl+2 Complient else there not gonna work.



Also where are you In the US?


and this wouldn't be War of warcrat you would be playing they been haveing a lot of Server burps because of this type of error as well most people are useing the Router Modems that are ADSL+2 Complients some have the saying why fix whats not Brke in this Case FIX it cause you're only gonna cause proplems with the central office each time you plug something in and out of you're phone jack there gonna see the more splitters Filters for phones you have on could be one of you're phones have gone bad a fax maxhine trpping out thease are variations you must all concider the more thing's you have put on that line is gonna decresse the Line Speed as well.

Last edited by DjLevel9; 04-27-2008 at 06:39 PM.
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Old 04-27-2008   #6 (permalink)
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Re: Internet connection dropping out briefly...

i have a similar problem with dropping out for 10 t0 30 seconds but i found out its when my phone rings then it comes back but doesn't do it every time i have voip connected but its only when the original land line number is dialed

Cheers Chinga69
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Old 05-03-2008   #7 (permalink)
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Re: Internet connection dropping out briefly...

but i am using high speed internet and normal landline for phone so i dont think that would be it.
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Old 05-04-2008   #8 (permalink)
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Re: Internet connection dropping out briefly...

What Router?
Check if modulation is set to ADSL2+
Perform a virus check!
Do you have a fix IP?
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Old 05-04-2008   #9 (permalink)
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Re: Internet connection dropping out briefly...

Yeah some routers are bull**** for anything other than web browsing and absolute horrible for P2P or Games, check for a firmware update and it might help slightly but what type of router are you using? Some can be flashed with 3rd party firmware like Supported Devices - DD-WRT Wiki...

Sometimes Vista could be dropping connections but the conditions when it decides todo this are not common these days, wrong LAN Driver/CPU over-utilization or firewall/security software.
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Old 05-06-2008   #10 (permalink)
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Re: Internet connection dropping out briefly...

i thought it might be my router, but it even happens with my computer hardlined to my modem. also i am not too computer savvy so many of these things you are suggesting i have no idea how to do.
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