Vista Trouble

D

duffers

New Member
:mad: I recently bought a new desktop. Os is the vista home premium edition. The internet often lose its connection. My msn keeps on re-connecting again and again.
when i checked the status of the connection, everything is perfectly fine, the signal strength is excellent.

I have no problems with my previous xp desktop. Everything is excellent, well, until it crash.

Help, anyone got a solution???
 

My Computer

System One

duffers said:
:mad: I recently bought a new desktop. Os is the vista home premium edition. The internet often lose its connection. My msn keeps on re-connecting again and again.
when i checked the status of the connection, everything is perfectly fine, the signal strength is excellent.

I have no problems with my previous xp desktop. Everything is excellent, well, until it crash.

Help, anyone got a solution???
Click to expand...

The problem with your internet connection could be either a troublesome router, a bad line, or just a poor ISP. Investigate this matter more closely with your ISP.

And as for the crash, what do you mean? Does the computer restart without warning? This could be a BSOD (Blue Screen Of Death). To see what the BSOD says, do the following (when the computer is fine):
  1. Click the Start Orb
  2. Right-click on "Computer", then select "Properties"
  3. Click "Advanced System Settings"
  4. Under "Advanced"->"Startup and Recovery", click "Settings"
  5. Remove the check from the "Automatically Restart" option in "System Failure"
  6. Click "OK"
  7. Click "OK" again
The next time you have a BSOD (if this is your problem), it will now remain on-screen untill you press the computers reset button, or power off then on again.

Tell us what the STOP code (STOP 0x000000ED or similar) is, and its english translation (PAGE_FAULT_IN_NONPAGED_AREA, or something like that)
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
Thanks. but what is ISP and how do I investigate it more closely??? Oh my laptop also have the same Internet problem. I connect it with wireless connection.
 

My Computer

System One

duffers said:
:mad: I recently bought a new desktop. Os is the vista home premium edition. The internet often lose its connection. My msn keeps on re-connecting again and again.
when i checked the status of the connection, everything is perfectly fine, the signal strength is excellent.

I have no problems with my previous xp desktop. Everything is excellent, well, until it crash.

Help, anyone got a solution???
Click to expand...

Try connecting directly to the router with a etherlink cable and see if the problem goes away. If it does, you have wireless issues on your router, if not, you need to call your ISP and have them help you. MSN's serve might be having problems too. Do your contacts on MSN have the same issue?

Let us know.
 

My Computer

System One

  • Manufacturer/Model
    Custom - Built Myself
    CPU
    E8400 Core 2 Duo @ 9 X 400
    Motherboard
    ASUS P5E3 Deluxe WiFi X38
    Memory
    4GB OCZ Platinum OCZ3P13332GK
    Graphics Card(s)
    Gigabyte Radeon HD RX3850 775MHZ 512MB 1.4GHZ GDDR3
    Sound Card
    On Board
    Monitor(s) Displays
    Dell SP2208WFP
    Screen Resolution
    1680 X 1050
    Hard Drives
    1 X 640GB 7200 Western Digital
    2 X 500GB 7200 Seagate Barracuda
    All with cooling fans
    PSU
    ENERMAX 1000W Galaxy DXX
    Case
    CoolerMaster CM690
    Cooling
    Zalman CNPS9700 NT / 4 X 120mm / 1 X 80mm Case Fans
    Keyboard
    Microsoft Natural Ergonomic Comfort 4000
    Mouse
    Microsoft Comfort Optical 3000
    Internet Speed
    10mbps down / 1mbps up - Shaw Xtreme
    Other Info
    Lg GGC-H20L BLU-RAY HD-DVD Reader BD-ROM DVD+-RW 16X8X6 DL 4X

    Scythe Multi-Format Card Reader / Floppy Drive
duffers said:
Thanks. but what is ISP and how do I investigate it more closely??? Oh my laptop also have the same Internet problem. I connect it with wireless connection.
Click to expand...

ISP = Internet Service Provider
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom 9600 Quad
    Motherboard
    ASUS MB-M3A32-MVP Deluxe/WiFi
    Memory
    2 x A-Data 2GB DDR2-800
    Graphics Card(s)
    ASUS ATI Radeon HD 2400PRO
    Monitor(s) Displays
    SAHARA 21"
    Screen Resolution
    1600x1200
    Hard Drives
    2 x 80GB Seagate (I)
    2 x 120GB Seagate (I/S)
    2 x 200GB Seagate (I/S)
    2 x 250GB Seagate (I/S)
    PSU
    800W
    Case
    Thermaltake Tai-Chi
    Cooling
    Tai-Chi Water Cooler
    Keyboard
    Genius
    Mouse
    Logitech
    Internet Speed
    384kbps
    Other Info
    Currently dual booting between Vista x64 Ultimate Windows 7 BETA x64
Jim R said:
duffers said:
:mad: I recently bought a new desktop. Os is the vista home premium edition. The internet often lose its connection. My msn keeps on re-connecting again and again.
when i checked the status of the connection, everything is perfectly fine, the signal strength is excellent.

I have no problems with my previous xp desktop. Everything is excellent, well, until it crash.

Help, anyone got a solution???
Click to expand...

Try connecting directly to the router with a etherlink cable and see if the problem goes away. If it does, you have wireless issues on your router, if not, you need to call your ISP and have them help you. MSN's serve might be having problems too. Do your contacts on MSN have the same issue?

Let us know.
Click to expand...

My desktop is connected with ethernet cable, the problem is still there. I'm at a total lost. My previous desktop dosen't have this problem and FYI I'm using the same modem.

I think my modem have wireless issues, my laptop also have the same Internet problem at home but when I connect it on my campus, it works perfectly fine.

No my MSN contacts do not have the same issue.
 

My Computer

System One

duffers said:
Jim R said:
duffers said:
:mad: I recently bought a new desktop. Os is the vista home premium edition. The internet often lose its connection. My msn keeps on re-connecting again and again.
when i checked the status of the connection, everything is perfectly fine, the signal strength is excellent.

I have no problems with my previous xp desktop. Everything is excellent, well, until it crash.

Help, anyone got a solution???
Click to expand...

Try connecting directly to the router with a etherlink cable and see if the problem goes away. If it does, you have wireless issues on your router, if not, you need to call your ISP and have them help you. MSN's serve might be having problems too. Do your contacts on MSN have the same issue?

Let us know.
Click to expand...

My desktop is connected with ethernet cable, the problem is still there. I'm at a total lost. My previous desktop dosen't have this problem and FYI I'm using the same modem.

I think my modem have wireless issues, my laptop also have the same Internet problem at home but when I connect it on my campus, it works perfectly fine.

No my MSN contacts do not have the same issue.
Click to expand...

Try doing a total hard reset of your router. Use the factory reset button that is often accessible only through a small hole in the rear of the router. There is a certain way to use this button detailed in your router's manual. Consult your router's manual to do this procedure properly. It will reset everything to factory settings including the log on password to the router and all factory default settings. You will need to log on using the factory default user name and password and re enter your own password for log on and also re do the set up of your wireless security and any other port forward settings.

In an experience with my own router, I was advised to do this from the manufacturer's technical support to cure similar problems and it worked for me, so may also work for you. It's a bit of a pain to re enter all your router passwords and port forwarding, but could be worth your while to see if it fixes your problem. If not, a known good router would be the only way to brand your existing router "defective" or eliminate it as the source of your trouble.

Of course, if a known good router does not fix the problem, the problem lies elsewhere.
 

My Computer

System One

  • Manufacturer/Model
    Custom - Built Myself
    CPU
    E8400 Core 2 Duo @ 9 X 400
    Motherboard
    ASUS P5E3 Deluxe WiFi X38
    Memory
    4GB OCZ Platinum OCZ3P13332GK
    Graphics Card(s)
    Gigabyte Radeon HD RX3850 775MHZ 512MB 1.4GHZ GDDR3
    Sound Card
    On Board
    Monitor(s) Displays
    Dell SP2208WFP
    Screen Resolution
    1680 X 1050
    Hard Drives
    1 X 640GB 7200 Western Digital
    2 X 500GB 7200 Seagate Barracuda
    All with cooling fans
    PSU
    ENERMAX 1000W Galaxy DXX
    Case
    CoolerMaster CM690
    Cooling
    Zalman CNPS9700 NT / 4 X 120mm / 1 X 80mm Case Fans
    Keyboard
    Microsoft Natural Ergonomic Comfort 4000
    Mouse
    Microsoft Comfort Optical 3000
    Internet Speed
    10mbps down / 1mbps up - Shaw Xtreme
    Other Info
    Lg GGC-H20L BLU-RAY HD-DVD Reader BD-ROM DVD+-RW 16X8X6 DL 4X

    Scythe Multi-Format Card Reader / Floppy Drive
Hi duffers,

If Jim's advice about resetting your router to factory condition and then reconfiguring it works, you might like to use the option to back up these settings to a file (see router manual for details). That way, should you ever need to do this again, you will merely have to restore the settings from this file without having to manually enter them, thus eliminating possible errors.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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