What to do to fix wireless network adapter?

zinde14

New Member
I am running Vista Home Premium on a Compaq Presario F500 laptop. On the front of the laptop, there is a switch which is supposed to turn the computer's wireless adapter on and off (a light turns blue when on, orange when off). The switch recently stopped working; no matter which position it is in the light is orange and I cannot connect to wifi.

When Windows diagnoses the connection, it recommends updating the drivers for the adapter, first via Windows Update (which did not work) and then manually by opening the Device Manager. In the Device Manager, under Network Adapters, I see "NVIDIA nForce Networking Controller" and "Teredo Tunneling Pseudo-Interface". I attempted to update the drivers for both but a window appears saying they are up to date.

The icon for the adapter "Teredo..." has a yellow triangle w/ exclamation point and clicking on it from the Device Manager gives the message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

When plugged into a router, the computer connects to the internet without a problem, but it will not connect wirelessly even after restarting and switching the adapter switch off and on. Any suggestions?
 

My Computer

If no one has suggestions as to how to fix it, any advice on where to go to have it looked at? Will fixing it probably be relatively expensive?

I have no idea how serious/common of a problem this is...
 

My Computer

The switch could be bad if your laptop is still under warranty send it to HP and get it fixed. The Teredo is for p2p applications that uses IPv6 so you don't need to worry about that.
 

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics Card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec)
    7200 rpm
    Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Keyboard
    Standard 102 key with volume and sleep buttons
    Mouse
    Wireless Logitech LX7
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Hi Zinde14. I'm having exactly the same problem with my Asus notebook.

I upgraded to Windows 7 and thought that would fix it, (I was on Vista before) but that didn't work.

what did you end up doing to resolve your problem? Any help you can offer me?

Thanks,

Elliott
 

My Computer

Back
Top