please help me?? Network stack being reset every 2 hours

G

GreatNate

New Member
here is what a symantec employee told me

Ok, from the information you've sent me, it looks like your network stack is being reset approximately every two hours. As the stack is rebuilt, various pieces of information about network become available over time. As each piece becomes available, NIS it treats the new result as a new network, that's why you get a few network discovery events over a relatively short period of time. It also explains why you see occasionally slow network traffic; the network stack is being rebuilt.

What I don't understand is why the network stack is being reset. This doesn't seem like anything malicious but may be due to faulty hardware on your machine or, more likely, some scheduled program or task running on your machine. It could also be due to plugging certain devices into a USB port.

I have NOTHING plugged into usb, no self installed software running and this is a 3 month old machine. The only thing plugged in (through ethernet) Is my vonage V-Portal wich I use for voip

Someone please help me
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
NIS, Norton Internet Stupidity? I would completely remove it. Go get Avast home for anti-virus till you get your internet issues fixed. Use Windows Installer Cleaner from Microsoft to finish the cleanup of Norton. See if it fixes the problem.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
What they're saying, although I'm not sure they realise it, is that your network interface appears to be getting disconnected and reconnected at a hardware level every so often. In turn, the OS has to do all the work it normally does when a network connection is disconnected, and then reconnected again, and the NIS bits are behaving accordingly.

What is the actual problem that _you_ see? Nevemind NIS for now. How would you describe the symptom(s) outside of what NIS is telling you?
 

My Computer

System One

I saw this behavior with NIS on a laptop. It was an NIS update that caused the problem. Best solution is uninstall it. Put on another anti-virus for now. Fix the network issue. Then, you can reinstall it and by then the new updates should resolve it.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
pretend I didnt have NIS why is the thing being reset so often. It has nothing to do with Norton.
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
An application would be causing the stack to reset. Nothing in the OS can automatically reset the stacks. It is a manual procedure. I have seen many issues with Norton Internet Security. I have seen this problem and also it locking out the internet completely.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
You could have a Trojan Horse causing it. It could affect Norton and the network connection.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
I am the safest person in the world on the ne (I dought it) I was also told by many people a trojan horse would not get anything ot of doing that.
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
Many sites are infected with Vundo variants. If you are using NIS, uninstall it completely. Get a free anti-virus till you fix your network issues.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
sorry I love Norton. the free ones were not powerfull enough (it was on 60 minutes) I also have malware bytes running
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
I am not saying get rid of Norton. I am saying removing it long enough to get the internet working, protect your system with Avast free version for now. You can reinstall Norton in a few days once you fix the issue. We are just taking down the obvious cause for now.

I use Avast Pro at home. It is very good for a solution till Norton is put back on.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
I am doing what I know is best, I am 100% I dont have a virus my computer (thanks for the reply though) it runs very fast, I dont get popups and I have all updates for all products on my system. I just want to know whats causeing this problem
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
Try Malwarebytes and Trendmicro.com for a free second opinion. I would run these two to check for Trojans and Viruses. Chances are NIS is causing the problem with its internet security feature.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
AS I said earlier I do indeed have malware bytes on my machine
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
If you can update and run Malwarbytes, do it. If you can't run it. Reinstall the OS.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
I am not having any problems with security. I can run malware bytes and norton without a problem. I have no viruses. I a clean. I just want to know how to fix the original problem of the thread.
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
I would go back to Norton causing the stack problem. Remove it. Do a network repair. Fix the problem.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
please stop saying norton is the problem, its not its just logging the events that are taking place. what would YOU do if YOU had the problem?
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
27 years of experience on computers. I started on IBM DOS 2.1, Apple 2C, and TRS-80s. 20 years as a senior network engineer running corporate networks. I have seen Norton cause many problems like this over many years. I don't recommend using Norton. I have seen many user problems go away removing Norton. Norton was great before Symantec got it. I met Peter Norton and had great respect for him.

My workstation is all server level hardware running Vista x64 Ultimate.

I always start with what is obvious. Norton security can cause network problems. I have seen recently that many of its patches break computers the same way yours is.

You ruled out viruses and trojans. Next is your internet security causing the hardware issue.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
I want to get some other opinions on this thread too, but I thank you for all your help.
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5612f
    CPU
    AMD Athlon X2 4400
    Graphics Card(s)
    N-Vidia GeForce 6150 SE
    Monitor(s) Displays
    Compaq W17Q
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