local only connection

T

Trac2105

New Member
last week virgin media installed TV, Phone and BB.

since then, my sons desktop windows vista will not connect to the internet and has local only connection via a Belkin adapter. The adapter has found the router but will not connect.

Previous supplier, tiscali.

A friend has tried to change the IP address, and still nothing.

We have tried to uninstall Norton security, but the machine seems to want to hold onto it, and will not fully uninstall.

I have another desktop, which is plugged into the router and that works fine. My laptop which is also Windows Vista, has connected perfectly well.

I am seriously pulling my hair out as what to do next.

Can someone please help...bearing in mind i can navigate a computer but not very technical.

Many thanks
Tracy
 

My Computer

System One

Why are you using an adaptor to connect your sons computer up to the router?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
So your sons computer uses a wifi signal.
Have you tried a wired connection directly from your sons computer to the router?
As a diagnostic test, try it and see if the internet connects.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Have you upgraded the drivers for the Belkin Adapter? if yes or no, tell us the model of your adapter and the driver version you have now.

What is the brand and model of your router? give us the firmware version if possible (not very important!)

Are you using Windows Zero Configuration or the Belkin software to connect to the router?

Are you sure you got the profile and SSID of the router correctly inputed?

Does this computer have the same Workgroup name within the network as the others?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics Card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB
    Samsung Sata 750GB
    Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Keyboard
    Logitech G15
    Mouse
    Logitech G7
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
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