Can see wireless network, I have un and password, but cannot connect.

karty

New Member
I am attempting to connect to the college wireless internet from my ZT Q8200 64x Vista Home premium desktop from my house. I have a Linksys dual-Band Wireless-N USB Network Adapter model WUSB600N. I can see the college wireless network and configured it manually to match the college encryption/Configuration specs (WPA2 Enterprise, TKIP, protected EAP-PEAP, unchecked validate server cert, secured password EAP-MSCHAP), but when it prompts for my user name and password, it says, "cannot connect you to network".

Does anyone have any ideas as to what I am doing wrong?
 

My Computer

System One

  • Manufacturer/Model
    ZT Systems/
    CPU
    Intel Core2 Quad CPU Q8200
    Memory
    4 GB
    Graphics Card(s)
    Nvidia GeForce 7050
    Keyboard
    Logitech HID compliant cordless
    Mouse
    Logitech HID compliant cordless
some University's dont work well with 64bit. have you talked with the network admin?

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Thanks for your reply Ken, I did contact tech support and they want me to bring my computer in. Since I have a desktop, I was trying to avoid this. I guess they don't like to trouble shoot over the phone. Here is what the event viewer logs:

Log Name: System
Source: Microsoft-Windows-Diagnostics-Networking
Date: 9/18/2009 10:17:38 AM
Event ID: 6100
Task Category: (12)
Level: Information
Keywords: (2)
User: LOCAL SERVICE
Computer: Classified
Description:
Helper Class (L2Sec Helper Class) Event:

For complete information about this session see the Wireless Diagnostic Informational Event.

Helper Class: Layer2 Security
Initialize Status: Success

Result of diagnosis: Problem found
Issue referred to: EAP Helper Class

Root cause:
Windows cannot connect to "Unetwork"
Wireless authentication failed.

Detailed root cause:
EAP failed
Workaround for hypothesis: Contact the network administrator for "Unetwork"

Information for connection being diagnosed
Interface GUID: {8121d396-6cb3-4adf-a4de-7d06ed1f82d4}
Interface name: Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter
Interface type: Native WiFi
Profile: Unetwork
SSID: Unetwork
SSID length: 5
Connection mode: Infra
Security enabled: Yes
Connection ID: 2
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Yes
Pre-Association and association status: Success
Security and Authentication:
Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
Configured Encryption type: TKIP
Security connect status: Fail 0x00050005
Number of security packets received: 10
Number of security packets sent: 10
802.1X protocol: Yes
Authentication Identity: Invalid
IAS Server engaged: Yes
EAP Method supported by IAS Server: Unknown
EAP type: 25
EAP Error: Unknown
Number of 802.1X restarts: 0
Number of 802.1X failures: 2
802.1X status: Fail 0x00050005
Key exchange initiated: No
Unicast keys received: No
Multicast keys received: No


Event Verbosity:0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Networking" Guid="{36c23e18-0e66-11d9-bbeb-505054503030}" />
<EventID>6100</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>12</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000002</Keywords>
<TimeCreated SystemTime="2009-09-18T16:17:38.555Z" />
<EventRecordID>128188</EventRecordID>
<Correlation ActivityID="{6F920DD1-0F67-4573-B325-2B90FB7C05DE}" />
<Execution ProcessID="2360" ThreadID="3436" />
<Channel>System</Channel>
<Computer>Kristine-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="HelperClassName">L2Sec Helper Class</Data>
<Data Name="EventDescription">For complete information about this session see the Wireless Diagnostic Informational Event.

Helper Class: Layer2 Security
Initialize Status: Success

Result of diagnosis: Problem found
Issue referred to: EAP Helper Class

Root cause:
Windows cannot connect to "Unetwork"
Wireless authentication failed.

Detailed root cause:
EAP failed
Workaround for hypothesis: Contact the network administrator for "Unetwork"

Information for connection being diagnosed
Interface GUID: {8121d396-6cb3-4adf-a4de-7d06ed1f82d4}
Interface name: Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter
Interface type: Native WiFi
Profile: Unetwork
SSID: Unetwork
SSID length: 5
Connection mode: Infra
Security enabled: Yes
Connection ID: 2
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Yes
Pre-Association and association status: Success
Security and Authentication:
Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
Configured Encryption type: TKIP
Security connect status: Fail 0x00050005
Number of security packets received: 10
Number of security packets sent: 10
802.1X protocol: Yes
Authentication Identity: Invalid
IAS Server engaged: Yes
EAP Method supported by IAS Server: Unknown
EAP type: 25
EAP Error: Unknown
Number of 802.1X restarts: 0
Number of 802.1X failures: 2
802.1X status: Fail 0x00050005
Key exchange initiated: No
Unicast keys received: No
Multicast keys received: No
</Data>
<Data Name="EventVerbosity">0</Data>
</EventData>
</Event>
 

My Computer

System One

  • Manufacturer/Model
    ZT Systems/
    CPU
    Intel Core2 Quad CPU Q8200
    Memory
    4 GB
    Graphics Card(s)
    Nvidia GeForce 7050
    Keyboard
    Logitech HID compliant cordless
    Mouse
    Logitech HID compliant cordless
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