Internet access local only - but I have full connection!

Hello all,

I have a wired connection to the network of a student hall of residence. The network icon in the corner of the screen shows local access only (both IPv4 and IPv6 are shown as local). BUT I am fully able to browse any internet page, use Windows Live Messenger, Skype, etc.

But there are problems. Youtube videos won't load for love nor money, Skype conversations are a nightmare, I can't connect to my university VPN because it thinks I'm not connected to the internet...

Switching off IPv6 makes the connection fail. Because I'm in a hall of residence I can't change any network settings, all I can change is what I've got access to here on my laptop.

Any suggestions?

Thank-you.

Do you routinely run antimalware and antivirus checks? If not, I would run SpyBot Search & Destroy, Malwarebytes, and MS Security Essentials to make sure you are not infected before proceeding.

After that, check your hard drive space on C:.