Network cable unplugged???

A

alerick

New Member
Firstly i hope i do this right as this is my first post..
i run a toshiba satellite L300D and i had to restore the system before the restore all was ok .. but now i have the message "Network cable unplugged"..the little screen on the statup bar has a cross in it and no matter what i do it just gives me the same message .. it sees my bt home hub and says i am connected i have tried to connect by lan cable ,but that did no good the connectivity doctor says the wirless is disconnected.and says the possible cause is "ip address not set properly ( c-19 )".i have used the network diagnostics to repair the "ip address" but to no avail.i think i have tried everthing to fix this, and would appreciate any suggestions to help me get it fixed.
if i have missed anything please accecpt my appologies
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite l300/l300d
Hello alerick,
Can you tell us what the problem was that made you carry out a system restore, it may be necessary/easier, to undo the restore and fix the original problem.
 

My Computer

System One

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    Self Build
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    QX9650 (black box) [email protected]
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    Asus P5Q Premium
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stoneys-nutz said:
Hello alerick,
Can you tell us what the problem was that made you carry out a system restore, it may be necessary/easier, to undo the restore and fix the original problem.
Click to expand...

well my grandson was on the net and somehow he got some program that wouldnt turn off and stopped all access to the net ( some anti virus/spyware prog ) so i did a restore.. now the program has gone ..ha ha.. but so has my internet connection.. just to be very clear ..i am using a wireless router ( bt home hub-7fac ) and that is working as it has two comps on it now . just the laptop has this "cable unplugged "message ..
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite l300/l300d
The program has gone, but not the changes it made to your network. Can you remember the name of the program that caused this ?, it may help.
If it was my PC, i would make a new restore point, then undo the last restore, boot in to safe mode, and use Revo un-installer to remove the program that started all this, reboot and see what i had, it may undo the changes it made during the un-install.

Download Revo Uninstaller Freeware - Free and Full Download

Also, go to the Device Manager and see if there are any small yellow triangles by any of your network cards.
Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Have you tried simply rebooting both your computer and router?
 

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    Dwarf Dwf/11/2012 r09/2013
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    ASRock Z77 Extreme4-M
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    PSU
    XFX Pro Series 850W Semi-Modular
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    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
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    Microsoft Comfort Mouse 3000 for Business (USB)
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    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
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    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
stoneys-nutz said:
The program has gone, but not the changes it made to your network. Can you remember the name of the program that caused this ?, it may help.
If it was my PC, i would make a new restore point, then undo the last restore, boot in to safe mode, and use Revo un-installer to remove the program that started all this, reboot and see what i had, it may undo the changes it made during the un-install.

Download Revo Uninstaller Freeware - Free and Full Download

Also, go to the Device Manager and see if there are any small yellow triangles by any of your network cards.
Hope this helps, good luck and post your results.
Click to expand...

hi and thanks for the advice ..will do that now and let you know what the outcome is .. just as a thought i have looked allready in hardware and there are NO yellow triangles on anything ..
thanks again
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite l300/l300d
stoneys-nutz said:
The program has gone, but not the changes it made to your network. Can you remember the name of the program that caused this ?, it may help.
If it was my PC, i would make a new restore point, then undo the last restore, boot in to safe mode, and use Revo un-installer to remove the program that started all this, reboot and see what i had, it may undo the changes it made during the un-install.

Download Revo Uninstaller Freeware - Free and Full Download

Also, go to the Device Manager and see if there are any small yellow triangles by any of your network cards.
Hope this helps, good luck and post your results.
Click to expand...

Hi again.
i did try what you suggested but couldnt get back to the point before the restore..so i couldnt get the program back to look at it .. did try another restore. but that did no good either..
so i will take up no more of your time and send this to the shop..
thank you once again for all your help..
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite l300/l300d
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