Solved Slow internet speed on 1 port of ADSL modem?

talhahs

New Member
Guys, i have ADSL broadband connection... ISP reports it to be of 4 Mbps.... i am using Thomson Speedtouch ST585 ADSL gateway... i am getting 1.47 Mbps on 1 port and 3.97 Mbps on rest of 3 ports... kindly help me out... why there is low speed on one port...speedtouch config page shows broadband line speed of 4.7 Mbps......

I have tried connecting my ethernet wire to rest of the modem ports but issue remains the same with my PC.

-Speedtest.net [1.48 Mbps download, 0.34 Mbps upload, ping 30 ms]
-AV [Avira Free Edition - updated]
-performed malware system-scan using updated Ad-Aware which removed around 10 cookies and 1 adware.

I have just updated my Realtek PCI-E Gigabit NIC driver but no improvement. :confused::confused:
 

My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps
So it's just one Ethernet port and you've applied the same cable to each port with the same set of circumstances?

This sounds like a hardware fault with the router, I would contact your router manufacturer or who ever gave you the router and report the problem; maybe ask for a new router.

I have a similar problem with some USB hubs and that's just due to poor wiring inside the device but for 50p, I won't complain.

A design flaw/ wiring fault is probably the problem.

Oli
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
I repeat again, i dont have a problem with any particular ethernet port. The problem is to whichever port I connect my PC to, i get a speed of 1.47 Mbps while other users of modem are getting 3.97 Mbps in all of the ports. There is something wrong with my PC maybe.

Hope that clarifies the problem I am in ! :confused:
 

My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps
First and foremost please completely fill out your System Specs as much as possible so we know what we're dealing with, once we have this information we can recommend solutions such as driver updates etc.

Oh and the 4.7Mb/s line speed you have been told is 4.7 in practice you can only get 80-90% of that, so your line is fine.

Oli
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
i have updated my system specs.. vl add the model number of processor soon...
 

My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps
All system spec added....
 

My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
Done installing the new driver.. no improvement on speed! :confused:
 

My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps
As you have assembled this PC yourself make sure there is no short circuiting or bad connections.

Try transferring something over your network and see how long that takes and what its transfer is.

If you have another form if installed network card (or use one lying around) then try that (WiFi etc.).

Oli
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
I connected my notebook PC to the same ethernet port of modem, and like other PCs on network, i am getting 4.04 Mbps downspeed.

This ensures that there is something wrong with my desktop on-board NIC. If so, I shall have to buy a new PCI NIC for my desktop. I am wondering my desktop is hardly 1 year old and if there is something wrong with NIC, then why is it still functioning at 1.5 Mbps??:huh:
 

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My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps
I connected my notebook PC to the same ethernet port of modem, and like other PCs on network, i am getting 4.04 Mbps downspeed.

This ensures that there is something wrong with my desktop on-board NIC. If so, I shall have to buy a new PCI NIC for my desktop. I am wondering my desktop is hardly 1 year old and if there is something wrong with NIC, then why is it still functioning at 1.5 Mbps??:huh:

If that component is still within warranty you may want to contact the manufacturer.

To check to see if this is a fault with Windows you may want to consider using a Linux Live CD (Main Page - Linux Mint) which you just boot into and go to speedtest.net on and see what the result there is.

To create a live CD download the ISO/Disk Imagge from the website.

Burn it to a disk using MagicISO

Boot into the disk and choose to run it as a live CD without installing it.

Oli
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
thanx buddy.... well i got 4 Mbps on my desktop too... formatted system partition and re-installed Windows. that solved the problem. :)
 

My Computer

System One

  • Manufacturer/Model
    Non-branded PC (Assembled)
    CPU
    Intel Core 2 duo E4600 @ 2.4GHz
    Motherboard
    Intel D945GCNL
    Memory
    2 GB
    Graphics Card(s)
    Nvidia Geforce 7300SE 256MB
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer AL1917 LCD
    Hard Drives
    WDC3200JS 320 GB
    Cooling
    Normal
    Keyboard
    Logitech
    Internet Speed
    4 Mbps
I'm glad you got it working. :)

As you are new to the forum I thought you might like to know how to mark threads as solved as well as the uses of some of the other buttons.

To the top right of this post you will see 3 icons. An orange (+), a set of scales and a red and white warning triangle.

The orange (+) or blue (-) denotes whether a user is on or offline (orange = on, blue = off).

The scales are used to give rep points; click this button if someone has helped you significantly or solved your queries (only give this to posts that you think really deserve it).

The red and white warning triangle is used to denote either an abusive post OR to mark a thread as solved (just put solved in the box that comes up and the admins or moderators will mark it solved).

I'll mark it solved for you this time.

Oli
 

My Computer

System One

  • Manufacturer/Model
    Apple MacBook, 5,1
    CPU
    Intel Core 2 Duo 2.4Ghz
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia 9400m
    Monitor(s) Displays
    13.3" Apple MacBook LCD Screen + 22" HannsG DVI LCD + 21.5" Samsung USB Lapfit Monitor LD220
    Screen Resolution
    1280x800 + 1920x1080 + 1920x1080
    Hard Drives
    SATA Internal 2.5" 500GB (305GB HFS+, 195GB NTFS)
    External USB 3.5" 1TB (HFS+)
    Case
    Aluminium Unibody
    Keyboard
    Apple Late 2009 Wireless Keyboard (US)
    Mouse
    Apple Magic Mouse
    Internet Speed
    6.33Mb/s up. 0.36Mb/s down.
    Other Info
    Harman Kardon Soundsticks II Speakers
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