HP Pavilion dv5 notebook
Vista 64 Service Pack 2
WiFI adapter:Atheros AR5007 802.1b/g
(driver recently updated)
(using IPV 4 exclusively) IPV 6 disabled
Router: Cisco model DDR2200-CL
This is a first time set-up;
I have what seems to be a problem with my HP notebook connecting
to my newly installed router. The PC recognizes and identifies the router
but will not accept the passphrase number. Connecting my Ipad (2) to this
router was no problem at all. This PC, however, connects flawlessly to other WIFI sources. The router/modem combo was part of an upgrade package by Century Link which also controls TV connections. The installation field tech seemd knowledgeable and spent considerable time trying to resolve the problem. Also, all PC security levels were purposely lowered or disabled to try and make the connection. When I called tech support from the hub, they also tried on their end to make the router talk to the PC. They said they didn't have any notes in their database regarding Vista 64 and Cisco compatibility issues. All internet addresses and doc numbers seem to verify correctly.
Could there be something within vista64 which is blocking the connection?
Appreciate any input.