1.    08 Apr 2012 #11
    Join Date : Mar 2009
    Posts : 72
    vista home premuim 64 bit
    Local Time: 12:00


      Thread Starter

    Re: no internet after antivirus update


    followed the link and downloaded the clean exe file but when i copy it to pc and try to run it i get an error clean.exe is not a valid win32 application
      My System SpecsSystem Spec

  2.    08 Apr 2012 #12
    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,760
    Windows 8.1 Pro RTM x64
    Local Time: 13:00
    england uk yorkshire

     

    Re: no internet after antivirus update


    Can you reinstall Zone Alarm and then follow the instructions in my previous post?
      My System SpecsSystem Spec

  3.    08 Apr 2012 #13
    Join Date : Mar 2009
    Posts : 72
    vista home premuim 64 bit
    Local Time: 12:00


      Thread Starter

    Re: no internet after antivirus update


    right got zone alrms uninstalled with the clean exe file than ran the winsock command in CP and i now have no abntivirus but internet works so going to try a fresh install
      My System SpecsSystem Spec

  4.    09 Apr 2012 #14
    Join Date : Mar 2009
    Posts : 72
    vista home premuim 64 bit
    Local Time: 12:00


      Thread Starter

    Re: no internet after antivirus update


    Thanks for help got it sorted used the cleaner and then did a fresh install and all is working thanks again
      My System SpecsSystem Spec

  5.    09 Apr 2012 #15
    Join Date : Dec 2011
    Wales - usually in the pub :)
    Posts : 621
    Vista HP 32-bit (also 64-bit VM)
    Local Time: 13:00
    uk uk wales

     

    Re: no internet after antivirus update


    Great - glad to hear it.
    Personally, I went off ZoneAlarm products back in 2003 when they started trashing everything in sight when uninstalled - I haven't actually seen an installation since (and I'm very happy to keep it that way, thank you)

    Good luck - you may need it
      My System SpecsSystem Spec

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