Bad web connection

cannobio99

Member
I have Vista Home Basic on a laptop, and ever since a successful Windows update a few weeks ago (I don't use this laptop often), the web connection has broken, over wireless (or cable) to the router. Until that update, the internet connections on this PC worked fine, as indicated by the last successful update.

For information, the same internet connection works seamlessly from my desktop PC (Vista Home Premium), cabled to the same router, so the problem would appear not to lie with the router or beyond.

"Network & Sharing Center" on the laptop shows successful wireless connection to the Internet through the router modem, but both IE9 and Google Chrome browsers report rejected connections to (for instance) www.bbc.co.uk - I mention the BBC website solely as an example - all website connections fail.

I can successfully "ping www.bbc.co.uk" (or its IP address) from the laptop, so IP traffic is being transmitted on to the Internet by the router. Local access is good, as I can also ping the only other two devices I have on my local network, the desktop PC and the router. This also show that DNS is working - my router specifies the OpenDNS servers.

This seems to me to be a configuration issue, as IP traffic is obviously passing both ways through the router to the Internet, but I cannot think why browser website connection requests are being rejected. Can anyone give me any clues?

I read on another forum about an issue with 'intranet' settings, but I cannot see how to check this. Is this relevant?

Thank you

Sam
 
Last edited:

My Computer

System One

  • Internet Speed
    Usually 8 Mbit wireless, 12 Mbit cabled.
Hello Sam and welcome to the forums :party:

Do you know what update it was? What browser are you using? I don't think intranet settings apply to your case :)

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
Hi Tom,

No sadly I don't know which update threw the spanner in the works, as I didn't realise the consequence for some time, as I don't use this laptop every day, by any means.
The behaviour applied to both IE and Chrome.

In extremis, I resorted to disconnecting the network, and making a new wireless connection. This has fixed the problem, without knowing what caused it. Obviously the wizard set something as it went, which fixed the problem. It would still be nice to discover what causes this behaviour, in case I come across the problem again.

Thanks for your input.

Sam
 

My Computer

System One

  • Internet Speed
    Usually 8 Mbit wireless, 12 Mbit cabled.
Hi Sam,

That's great news! Good job for fixing this yourself. Thanks for taking the time to share the solution :) I'm sure others experiencing this problem will really appreciate it.

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
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