Re: PLEASE HELP ON GOING ISSUE

11-25-2007

Steve

Can I send you the zip file?

Tom

"StephenB" <sboots@xxxxxx> wrote in message
news:coe0h3t2j839v8ejteha8v1j836qgjiv3l@xxxxxx

Quote:

> "Thomas Grassi" <thomasgrassi@xxxxxx> wrote:
>

	Quote:
	>>When will MS fix the issue with WOC? When ever I launch IE 7 Outlook >>Express >>MMC, or even Outlook Express >>MSMPENG.EXE graps all my cpu. >> >>This has been reported on the WOC formums and no one from MS is doing >>anything about it. >> >>It also happens launching the Windows Live Onc Care Console >> >>It seems to me that the MSMPENG.EXE is scanning every time an executable >>is >>launched. >> >>Running 1.6211.32 of WOC >> >>Is there any way to exclude exe files from being scanned all the time. >> >>I tried to exclude iexplorer.exe but it did not change. >> >>Please help >> >>Thanks >> >>Tom >>

> Tom, msmpeng.exe is indeed the antimalware portion of OneCare and it scans
> every
> file that is accessed. That's what virus scanner do.
> The problems reported for msmpeng and high CPU have mostly been resolved
> and
> I've never seen it reported that it happened for OE or IE7. If it is
> happening
> for you, the first thing to verify is that no other real time scanners are
> conflicting with OneCare - that would be other antivirus or antispyware
> product.
> It is possible that an uninstall before you installed OneCare did not
> remove the
> product you uninstalled.
> The latest announcement in the forum requested those that still had the
> problem
> to provide detailed log information for review in case there was still a
> conflicting application that should *not* be causing this issue:
> http://forums.microsoft.com/WindowsO...55325&SiteID=2
>
> -steve
> --
> Stephen Boots sboots@xxxxxx
> Microsoft MVP - Windows Live
> Windows Live OneCare Forum Moderator
> http://forums.microsoft.com/windowso....aspx?siteid=2

11-26-2007

If you are having this problem with 2.0, yes. If it is 1.6, then I'd wait to see
if 2.0 resolves it for you.
-steve

"Thomas Grassi" <thomasgrassi@xxxxxx> wrote:

Quote:

>Steve
>
>Can I send you the zip file?
>
>Tom
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:coe0h3t2j839v8ejteha8v1j836qgjiv3l@xxxxxx

Quote:

>> "Thomas Grassi" <thomasgrassi@xxxxxx> wrote:
>>

	Quote:
	>>>When will MS fix the issue with WOC? When ever I launch IE 7 Outlook >>>Express >>>MMC, or even Outlook Express >>>MSMPENG.EXE graps all my cpu. >>> >>>This has been reported on the WOC formums and no one from MS is doing >>>anything about it. >>> >>>It also happens launching the Windows Live Onc Care Console >>> >>>It seems to me that the MSMPENG.EXE is scanning every time an executable >>>is >>>launched. >>> >>>Running 1.6211.32 of WOC >>> >>>Is there any way to exclude exe files from being scanned all the time. >>> >>>I tried to exclude iexplorer.exe but it did not change. >>> >>>Please help >>> >>>Thanks >>> >>>Tom >>>

>> Tom, msmpeng.exe is indeed the antimalware portion of OneCare and it scans
>> every
>> file that is accessed. That's what virus scanner do.
>> The problems reported for msmpeng and high CPU have mostly been resolved
>> and
>> I've never seen it reported that it happened for OE or IE7. If it is
>> happening
>> for you, the first thing to verify is that no other real time scanners are
>> conflicting with OneCare - that would be other antivirus or antispyware
>> product.
>> It is possible that an uninstall before you installed OneCare did not
>> remove the
>> product you uninstalled.
>> The latest announcement in the forum requested those that still had the
>> problem
>> to provide detailed log information for review in case there was still a
>> conflicting application that should *not* be causing this issue:
>> http://forums.microsoft.com/WindowsO...55325&SiteID=2
>>
>> -steve
>> --
>> Stephen Boots sboots@xxxxxx
>> Microsoft MVP - Windows Live
>> Windows Live OneCare Forum Moderator
>> http://forums.microsoft.com/windowso....aspx?siteid=2

>

--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

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