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Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
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| Guest | I have paid but no activation I have just subscribed to OCL £37.99 for 3 PC's but it hasen't activated. I have been running the 90 day trial version for 76 days and suddenly the little OCL icon has changed from green to red and asked me to subscribe....which I have done via live ID etc etc.. I even have an e mail telling me that I have paid for a years service but nothing has happened. I keep getting messages that ask me to go through the activation process again and again but I am reluctant to do this. Please help |
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| Guest | Re: I have paid but no activation "T5" <noanswer@xxxxxx> wrote:
and I responded a short time ago as follows: Sorry that you’ve run into this. You have 3 choices – 1. Contact support via the Help Link in OneCare and select that you are a trial user to get to the email form without validation if the detection fails to see your subscription 2. Wait at least 24 hours and insure that your Internet connection is not impeded in any way as the status of your subscription needs to be picked up by OneCare on your PC when it “calls home” 3. Uninstall and reinstall OneCare after confirming that your LiveID shows an active subscription on http://billing.microsoft.com -steve -- Stephen Boots sboots@xxxxxx Microsoft MVP - Windows Live Windows Live OneCare Forum Moderator http://forums.microsoft.com/windowso....aspx?siteid=2 | ||||||||||||
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