problem installing OneCare on XP machine

I bought and downloaded OneCare onto my Vista laptop. Everything went ok.

Used the setup to install on my tower, a WinXP SP2 machine. It seemed to download files from the web and install just fine but..

I kept getting the error message (i.e it kept appearing over and over - I think it was attempting a connection to the Internet)

"Windows Live OneCare Tray Notifcation has encountered a problem and needs to close".

Further info:
Error signature
AppName: winssnotify.exe AppVer 2.0.2500.22 ModName kernel32.dll
ModVer: 5.1.2600.3199 Offset: 00012a5b

I took the screen shot and didn't realize I needed to scroll down for a second shot. Here is what I saw. (And since I restored back to before I noticed, I can't fint the .txt file it was stored in)

Technical information:
Exception Information
Code: 0xc06d007e Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000007c812a5b
CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F41 CPU Feature Code: BFEBFFBFF
CPU AMD Feature Code: 00D5E824

Module 1
winssnotify.exe
Image Base: 0x31000000 Image Size: 0x00000000
Checksum: 0x0001f4c6 Time Stamp: 0x47969f1a

At that point I could no longer connect to the Internet. So I restored to a point before the install. Any ideas?

Thanks.

The XP machine may have services disabled that are required for it to run or a
required component OneCare depends on may be missing or corrupt.
I recommend that you contact support:
How to reach support (FAQ) -
http://forums.microsoft.com/WindowsO...21771&SiteID=2

-steve

"IsisTheCat" <isisthecat47removeme@xxxxxx> wrote:
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

thanks. It's too bad the software isn't smart enough to figure that out.
It's the same company fcol!


"StephenB" <sboots@xxxxxx> wrote in message
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