Unnecessary Files Disk Cleanup Not Working?

I am running Onecare (v2.0.2500.14) on two computers with Windows
Vista. I am not sure exactly when the problem(s) started but it seems
about the time the computers were upgraded to Onecare version 2.0.
What I have (finally) noticed is even though the delete unnecessary
files box is checked and the Tuneup report states this task completed
satisfactorily, no files have been deleted. For example, Tuneup ran
this morning at 2:00 am and deleted 0 MB of files. Yet when I run
CCleaner, I can delete nearly 50 MB of temp internet files. And this
Onecare behavior is the same on both of our PCs.

TIA for any help you can provide.

Roy

Roydw <royd@xxxxxx> wrote:
If you run Disk Cleanup manually from Start/Accessories/System Tools, and set
the options for what you wish to cleanup, I believe OneCare will use these
options.
-steve
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

On Jan 30, 4:09*pm, StephenB <sbo...@xxxxxx> wrote: Hi Stephen

When I run Disk Cleanup (or CCleaner), it works as expected. However,
when I run OneCare, no files are deleted even though it reports the
unnecessary file cleanup process as completed. I am almost sure this
problem started when v2 was installed.

Roy

Roydw <royd@xxxxxx> wrote:
Hi, Roy. I guess I need to turn on Disk Cleanup to check it out here, but I'll
pass this on to the OneCare team. You may want to contact support to report the
problem - I'd probably use the email support path.
How to reach support (FAQ) -
http://forums.microsoft.com/WindowsO...21771&SiteID=2
-steve
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

On Jan 31, 3:04*am, StephenB <sbo...@xxxxxx> wrote: Hi Stephen

Thanks for the help and I'll contact support per your suggestion

Roy