Tuneup File Deletion of Office Setup Files

04-22-2008

I just installed OneCare 2 on one of my computers and read the information
about the Tune-up function. It said that by default it deletes the Office
Setup files. I really do not want this to happen since they are used when I
repair or add features to Office products. Before I remembered this
newsgroup, I just sent a Customer service request to ask if this were true
and how I could stop it or disable Tune-up. Their feedback will be
interesting. Any clues or comments here.

Bill-R

04-22-2008

"Bill Rankin" <bkds_rankin@xxxxxx> wrote:

	Quote:
	>I just installed OneCare 2 on one of my computers and read the information >about the Tune-up function. It said that by default it deletes the Office >Setup files. I really do not want this to happen since they are used when I >repair or add features to Office products. Before I remembered this >newsgroup, I just sent a Customer service request to ask if this were true >and how I could stop it or disable Tune-up. Their feedback will be >interesting. Any clues or comments here. > >Bill-R >

You can't disable Tune-up, but you can turn off the cleanup feature in OneCare.
Open OneCare, click change settings, Tune-up tab. Make sure that clean up
unnecessary files is not checked. If you view the Tune-up report when it is
completed, you'll see a yellow warning that this is off, but it won't change
your OneCare status and all will be well.
-steve
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

04-22-2008

Too bad it can't be turned off, all I wanted was the antiVirus and antiBot
features. At least I can turn off Backup and continue with my old
DriveImage 7. Now if there were just some way to substitute PerfectDisk for
the Microsoft defrag, I would be very happy.

Another related question. How does OneCare work with Home Server. I tested
HS and it is a great package but I never installed the RTM because I wanted
an appliance such as HP currently sells. Will Home Server and OneCare play
together? Based on the HS capabilities it may be that OneCare is redundant.

Thank you.
Bill R

"StephenB" <sboots@xxxxxx> wrote in message
news:mvks04po7dov75nculjarkgrtbu8hd7pe5@xxxxxx

Quote:

> "Bill Rankin" <bkds_rankin@xxxxxx> wrote:
>

	Quote:
	>>I just installed OneCare 2 on one of my computers and read the information >>about the Tune-up function. It said that by default it deletes the Office >>Setup files. I really do not want this to happen since they are used when >>I >>repair or add features to Office products. Before I remembered this >>newsgroup, I just sent a Customer service request to ask if this were true >>and how I could stop it or disable Tune-up. Their feedback will be >>interesting. Any clues or comments here. >> >>Bill-R >>

> You can't disable Tune-up, but you can turn off the cleanup feature in
> OneCare.
> Open OneCare, click change settings, Tune-up tab. Make sure that clean up
> unnecessary files is not checked. If you view the Tune-up report when it
> is
> completed, you'll see a yellow warning that this is off, but it won't
> change
> your OneCare status and all will be well.
> -steve
> --
> Stephen Boots sboots@xxxxxx
> Microsoft MVP - Windows Live
> Windows Live OneCare Forum Moderator
> http://forums.microsoft.com/windowso....aspx?siteid=2

04-23-2008

OneCare and WHS are aware of each other - minimally. You will be advised to turn
off OneCare backup and use the WHS backup.
Since WHS doesn't provide the rest of the OneCare functions, having backup
turned on would be the only redundant item. I use WHS for my backups, by the
way. :-) And backup in OneCare is turned off by me along with file cleanup.
-steve
"Bill Rankin" <bkds_rankin@xxxxxx> wrote:

Quote:

>Too bad it can't be turned off, all I wanted was the antiVirus and antiBot
>features. At least I can turn off Backup and continue with my old
>DriveImage 7. Now if there were just some way to substitute PerfectDisk for
>the Microsoft defrag, I would be very happy.
>
>Another related question. How does OneCare work with Home Server. I tested
>HS and it is a great package but I never installed the RTM because I wanted
>an appliance such as HP currently sells. Will Home Server and OneCare play
>together? Based on the HS capabilities it may be that OneCare is redundant.
>
>Thank you.
>Bill R
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:mvks04po7dov75nculjarkgrtbu8hd7pe5@xxxxxx

Quote:

>> "Bill Rankin" <bkds_rankin@xxxxxx> wrote:
>>

	Quote:
	>>>I just installed OneCare 2 on one of my computers and read the information >>>about the Tune-up function. It said that by default it deletes the Office >>>Setup files. I really do not want this to happen since they are used when >>>I >>>repair or add features to Office products. Before I remembered this >>>newsgroup, I just sent a Customer service request to ask if this were true >>>and how I could stop it or disable Tune-up. Their feedback will be >>>interesting. Any clues or comments here. >>> >>>Bill-R >>>

>> You can't disable Tune-up, but you can turn off the cleanup feature in
>> OneCare.
>> Open OneCare, click change settings, Tune-up tab. Make sure that clean up
>> unnecessary files is not checked. If you view the Tune-up report when it
>> is
>> completed, you'll see a yellow warning that this is off, but it won't
>> change
>> your OneCare status and all will be well.
>> -steve
>> --
>> Stephen Boots sboots@xxxxxx
>> Microsoft MVP - Windows Live
>> Windows Live OneCare Forum Moderator
>> http://forums.microsoft.com/windowso....aspx?siteid=2

>

--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

04-23-2008

The response from Microsoft Customer support was that I should delete the
files and use the original Office media for repairs but I could turn off the
file cleanup function. They gave instructions as to how to do that. It was
a complete response to my question although it had the obligatory apology
paragraphs. I have never understood why a Customer Support person should
apologize for a problem that in many cases is caused by the customer. Since
all the outsourcing, it is a different culture though.

OT: What bothers me is the apparent change (or lack of communication)
within Microsoft on the Office Setup files. I have had to run repairs or
add features to Office on quite a few computers and it was very convenient
not to have to find the installation media for that particular computer.
Why delete these by default so the choice is no cleanup at all for those of
us who see the need for the Office setup files. They could have used the
same format that is used in the Windows Explorer "Disk Cleanup". Actually
the Windows Explorer Cleanup is better and I run that once a week on all the
computers.

Anyway, Stephen, thank you for your advice.

Bill R

"Bill Rankin" <bkds_rankin@xxxxxx> wrote in message
news:OZU4ktKpIHA.1768@xxxxxx

	Quote:
	>I just installed OneCare 2 on one of my computers and read the information >about the Tune-up function. It said that by default it deletes the Office >Setup files. I really do not want this to happen since they are used when >I repair or add features to Office products. Before I remembered this >newsgroup, I just sent a Customer service request to ask if this were true >and how I could stop it or disable Tune-up. Their feedback will be >interesting. Any clues or comments here. > > Bill-R

04-23-2008

I agree that leaving the setup files in place is very convenient. I have not,
nor will I, turn on the file cleanup option to check if they are in fact deleted
by Disk Cleanup by default. :-)
Note that the Cleanup that runs during Tune-up *is* the same cleanup that you
are running from outside of Windows from Start/Accessories/System Tools. If you
run it there and set the selections of what to remove, when it runs next time
(manually or from OneCare Tune-up) those selections are, to the best of my
knowledge, respected.
-steve

"Bill Rankin" <bkds_rankin@xxxxxx> wrote:

Quote:

>The response from Microsoft Customer support was that I should delete the
>files and use the original Office media for repairs but I could turn off the
>file cleanup function. They gave instructions as to how to do that. It was
>a complete response to my question although it had the obligatory apology
>paragraphs. I have never understood why a Customer Support person should
>apologize for a problem that in many cases is caused by the customer. Since
>all the outsourcing, it is a different culture though.
>
>OT: What bothers me is the apparent change (or lack of communication)
>within Microsoft on the Office Setup files. I have had to run repairs or
>add features to Office on quite a few computers and it was very convenient
>not to have to find the installation media for that particular computer.
>Why delete these by default so the choice is no cleanup at all for those of
>us who see the need for the Office setup files. They could have used the
>same format that is used in the Windows Explorer "Disk Cleanup". Actually
>the Windows Explorer Cleanup is better and I run that once a week on all the
>computers.
>
>Anyway, Stephen, thank you for your advice.
>
>Bill R
>
>"Bill Rankin" <bkds_rankin@xxxxxx> wrote in message
>news:OZU4ktKpIHA.1768@xxxxxx

	Quote:
	>>I just installed OneCare 2 on one of my computers and read the information >>about the Tune-up function. It said that by default it deletes the Office >>Setup files. I really do not want this to happen since they are used when >>I repair or add features to Office products. Before I remembered this >>newsgroup, I just sent a Customer service request to ask if this were true >>and how I could stop it or disable Tune-up. Their feedback will be >>interesting. Any clues or comments here. >> >> Bill-R

>

--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

04-23-2008

Steve,

Ouch. I failed that test. I have third party tools that do all the system
functions in the folder so I never really looked in it. The Start Menu is
also a much more convenient place to get System Restore access then the Help
and Support page I have been using.

I do not have the courage to try Start/Accessories/System Tools/Disk Cleanup
on this computer because there are no options on the initial screen. I have
a laptop that I will use later. I use the Disk Cleanup in Windows Explorer
which may be the same as the one on the start menu. If so, I'll use the
start menu access.

Thanks again,
Bill-R

"StephenB" <sboots@xxxxxx> wrote in message
news:41su04dhb64lpru3oa9o1e05ku63jpaain@xxxxxx

Quote:

>I agree that leaving the setup files in place is very convenient. I have
>not,
> nor will I, turn on the file cleanup option to check if they are in fact
> deleted
> by Disk Cleanup by default. :-)
> Note that the Cleanup that runs during Tune-up *is* the same cleanup that
> you
> are running from outside of Windows from Start/Accessories/System Tools.
> If you
> run it there and set the selections of what to remove, when it runs next
> time
> (manually or from OneCare Tune-up) those selections are, to the best of my
> knowledge, respected.
> -steve
>
> "Bill Rankin" <bkds_rankin@xxxxxx> wrote:
>

Quote:

>>The response from Microsoft Customer support was that I should delete the
>>files and use the original Office media for repairs but I could turn off
>>the
>>file cleanup function. They gave instructions as to how to do that. It
>>was
>>a complete response to my question although it had the obligatory apology
>>paragraphs. I have never understood why a Customer Support person should
>>apologize for a problem that in many cases is caused by the customer.
>>Since
>>all the outsourcing, it is a different culture though.
>>
>>OT: What bothers me is the apparent change (or lack of communication)
>>within Microsoft on the Office Setup files. I have had to run repairs or
>>add features to Office on quite a few computers and it was very convenient
>>not to have to find the installation media for that particular computer.
>>Why delete these by default so the choice is no cleanup at all for those
>>of
>>us who see the need for the Office setup files. They could have used the
>>same format that is used in the Windows Explorer "Disk Cleanup". Actually
>>the Windows Explorer Cleanup is better and I run that once a week on all
>>the
>>computers.
>>
>>Anyway, Stephen, thank you for your advice.
>>
>>Bill R
>>
>>"Bill Rankin" <bkds_rankin@xxxxxx> wrote in message
>>news:OZU4ktKpIHA.1768@xxxxxx

	Quote:
	>>>I just installed OneCare 2 on one of my computers and read the >>>information >>>about the Tune-up function. It said that by default it deletes the >>>Office >>>Setup files. I really do not want this to happen since they are used >>>when >>>I repair or add features to Office products. Before I remembered this >>>newsgroup, I just sent a Customer service request to ask if this were >>>true >>>and how I could stop it or disable Tune-up. Their feedback will be >>>interesting. Any clues or comments here. >>> >>> Bill-R

>>

> --
> Stephen Boots sboots@xxxxxx
> Microsoft MVP - Windows Live
> Windows Live OneCare Forum Moderator
> http://forums.microsoft.com/windowso....aspx?siteid=2

04-24-2008

LOL! There wasn't any test. :-) There are many ways to access features of
programs and even Windows as you can see.
Running Disk Cleanup does nothing until you select what you agree with *after*
it scans for what it claims it can recover for you. No actions will be taken
until you confimr. I can understand the reluctance, though.
-steve

"Bill Rankin" <bkds_rankin@xxxxxx> wrote:

Quote:

>Steve,
>
>Ouch. I failed that test. I have third party tools that do all the system
>functions in the folder so I never really looked in it. The Start Menu is
>also a much more convenient place to get System Restore access then the Help
>and Support page I have been using.
>
>I do not have the courage to try Start/Accessories/System Tools/Disk Cleanup
>on this computer because there are no options on the initial screen. I have
>a laptop that I will use later. I use the Disk Cleanup in Windows Explorer
>which may be the same as the one on the start menu. If so, I'll use the
>start menu access.
>
>Thanks again,
>Bill-R
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:41su04dhb64lpru3oa9o1e05ku63jpaain@xxxxxx

Quote:

>>I agree that leaving the setup files in place is very convenient. I have
>>not,
>> nor will I, turn on the file cleanup option to check if they are in fact
>> deleted
>> by Disk Cleanup by default. :-)
>> Note that the Cleanup that runs during Tune-up *is* the same cleanup that
>> you
>> are running from outside of Windows from Start/Accessories/System Tools.
>> If you
>> run it there and set the selections of what to remove, when it runs next
>> time
>> (manually or from OneCare Tune-up) those selections are, to the best of my
>> knowledge, respected.
>> -steve
>>
>> "Bill Rankin" <bkds_rankin@xxxxxx> wrote:
>>

	Quote:
	>>>The response from Microsoft Customer support was that I should delete the >>>files and use the original Office media for repairs but I could turn off >>>the >>>file cleanup function. They gave instructions as to how to do that. It >>>was >>>a complete response to my question although it had the obligatory apology >>>paragraphs. I have never understood why a Customer Support person should >>>apologize for a problem that in many cases is caused by the customer. >>>Since >>>all the outsourcing, it is a different culture though. >>> >>>OT: What bothers me is the apparent change (or lack of communication) >>>within Microsoft on the Office Setup files. I have had to run repairs or >>>add features to Office on quite a few computers and it was very convenient >>>not to have to find the installation media for that particular computer. >>>Why delete these by default so the choice is no cleanup at all for those >>>of >>>us who see the need for the Office setup files. They could have used the >>>same format that is used in the Windows Explorer "Disk Cleanup". Actually >>>the Windows Explorer Cleanup is better and I run that once a week on all >>>the >>>computers. >>> >>>Anyway, Stephen, thank you for your advice. >>> >>>Bill R >>> >>>"Bill Rankin" <bkds_rankin@xxxxxx> wrote in message >>>news:OZU4ktKpIHA.1768@xxxxxx >>>>I just installed OneCare 2 on one of my computers and read the >>>>information >>>>about the Tune-up function. It said that by default it deletes the >>>>Office >>>>Setup files. I really do not want this to happen since they are used >>>>when >>>>I repair or add features to Office products. Before I remembered this >>>>newsgroup, I just sent a Customer service request to ask if this were >>>>true >>>>and how I could stop it or disable Tune-up. Their feedback will be >>>>interesting. Any clues or comments here. >>>> >>>> Bill-R >>>

>> --
>> Stephen Boots sboots@xxxxxx
>> Microsoft MVP - Windows Live
>> Windows Live OneCare Forum Moderator
>> http://forums.microsoft.com/windowso....aspx?siteid=2

>

--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2

04-27-2008

Stephen,

Below is the response from Microsoft Customer Support.
________________________________________________________________________________________

Dear Bill,

Thank you for your reply.

Yes, Windows Live OneCare uses the built-in Disk Cleanup Utility to clean
the system. We can uncheck the Office setup file items in its configuration.

1. Click Start, go to Run, type CMD and press Enter.
2. In the command prompt, type the command below:

cleanmgr /sageset

3. By default, the Office setup file is un-selected. If it is checked on,
please uncheck it.
4. Click OK.

Sincerely yours

Bruce
v-30bwan@xxxxxx
Windows Live OneCare Support Professional
_________________________________________________________________________________________

Again, thanks for your help Steve,
Bill

04-28-2008

Excellent, Bill. Thanks for the confirmation.
-steve

"Bill Rankin" <bkds_rankin@xxxxxx> wrote:

	Quote:
	>Stephen, > >Below is the response from Microsoft Customer Support. >________________________________________________________________________________________ > >Dear Bill, > >Thank you for your reply. > >Yes, Windows Live OneCare uses the built-in Disk Cleanup Utility to clean >the system. We can uncheck the Office setup file items in its configuration. > >1. Click Start, go to Run, type CMD and press Enter. >2. In the command prompt, type the command below: > >cleanmgr /sageset > >3. By default, the Office setup file is un-selected. If it is checked on, >please uncheck it. >4. Click OK. > >Sincerely yours > >Bruce >v-30bwan@xxxxxx >Windows Live OneCare Support Professional >_________________________________________________________________________________________ > >Again, thanks for your help Steve, >Bill >

--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2