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Re: question for Stephen Boots

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Old 06-02-2008   #1 (permalink)
Joe
Guest


 

Re: question for Stephen Boots

OK, by late afternoon today- whatever downloading/installation was needed-
was completed and now I see I have a full year's subscription. I just wish
that the program gave more feedback about the process. Though I realize it
would have been cheaper to buy the program off the shelf than paying direct
to MS for this automatic new subscription, I'd rather not be bothered and
let it happen automatically.

I'd still like to understand better what the process was- it apparently
downloaded the entire program???

Joe


"Joe" <abc@xxxxxx> wrote in message news:...
Quote:

> Stephen,
>
> I've asked months ago about how One care will update. You suggested that
> if I had an account on file with credit card, it will update
> automatically.
>
> Apparently, it's in the process of doing this. I do in fact have the
> account on file and when I checked it- it just billed me as of June 1 for
> the update.
>
> My monthly reports also had indicated that it had the account and would
> update automatically.
>
> I noticed today that I couldn't load One Care- I'd click on the tray icon
> but nothing happened. I know that when it's doing any significant update
> it will turn itself off. I normally do a "sleep" with my Vista system.
>
> So, I did a "restart" and this time I could load the program. The monthly
> report indicates that the program will update but apparently hasn't
> completed the process.
>
> I think One Care is downloading a huge file for this- it seems that my
> router is indicating that it's actively downloading but I haven't received
> any message from Microsoft one way or the other.
>
> So, again, my account has been billed (yesterday) and my monthly report
> says it will update automatically, but so far, it apparently hasn't
> completed the process as I don't see within One Care any indication of my
> new subscription ending date.
>
> So, is it actually doing some huge download?
>
> Joe
>
> --
> *******
> "In a time of universal deceit, telling the truth is a revolutionary act"
> George Orwell

My System SpecsSystem Spec
Old 06-03-2008   #2 (permalink)
StephenB
Guest


 

Re: question for Stephen Boots

I think that you encountered a database refresh that coincided with the renewal
unless you also got a version update timed with the renewal.
-steve

"Joe" <abc@xxxxxx> wrote:
Quote:

>OK, by late afternoon today- whatever downloading/installation was needed-
>was completed and now I see I have a full year's subscription. I just wish
>that the program gave more feedback about the process. Though I realize it
>would have been cheaper to buy the program off the shelf than paying direct
>to MS for this automatic new subscription, I'd rather not be bothered and
>let it happen automatically.
>
>I'd still like to understand better what the process was- it apparently
>downloaded the entire program???
>
>Joe
>
>
>"Joe" <abc@xxxxxx> wrote in message news:...
Quote:

>> Stephen,
>>
>> I've asked months ago about how One care will update. You suggested that
>> if I had an account on file with credit card, it will update
>> automatically.
>>
>> Apparently, it's in the process of doing this. I do in fact have the
>> account on file and when I checked it- it just billed me as of June 1 for
>> the update.
>>
>> My monthly reports also had indicated that it had the account and would
>> update automatically.
>>
>> I noticed today that I couldn't load One Care- I'd click on the tray icon
>> but nothing happened. I know that when it's doing any significant update
>> it will turn itself off. I normally do a "sleep" with my Vista system.
>>
>> So, I did a "restart" and this time I could load the program. The monthly
>> report indicates that the program will update but apparently hasn't
>> completed the process.
>>
>> I think One Care is downloading a huge file for this- it seems that my
>> router is indicating that it's actively downloading but I haven't received
>> any message from Microsoft one way or the other.
>>
>> So, again, my account has been billed (yesterday) and my monthly report
>> says it will update automatically, but so far, it apparently hasn't
>> completed the process as I don't see within One Care any indication of my
>> new subscription ending date.
>>
>> So, is it actually doing some huge download?
>>
>> Joe
>>
>> --
>> *******
>> "In a time of universal deceit, telling the truth is a revolutionary act"
>> George Orwell
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2
My System SpecsSystem Spec
Old 06-03-2008   #3 (permalink)
StephenB
Guest


 

Re: question for Stephen Boots

I think that you encountered a database refresh that coincided with the renewal
unless you also got a version update timed with the renewal.
-steve

"Joe" <abc@xxxxxx> wrote:
Quote:

>OK, by late afternoon today- whatever downloading/installation was needed-
>was completed and now I see I have a full year's subscription. I just wish
>that the program gave more feedback about the process. Though I realize it
>would have been cheaper to buy the program off the shelf than paying direct
>to MS for this automatic new subscription, I'd rather not be bothered and
>let it happen automatically.
>
>I'd still like to understand better what the process was- it apparently
>downloaded the entire program???
>
>Joe
>
>
>"Joe" <abc@xxxxxx> wrote in message news:...
Quote:

>> Stephen,
>>
>> I've asked months ago about how One care will update. You suggested that
>> if I had an account on file with credit card, it will update
>> automatically.
>>
>> Apparently, it's in the process of doing this. I do in fact have the
>> account on file and when I checked it- it just billed me as of June 1 for
>> the update.
>>
>> My monthly reports also had indicated that it had the account and would
>> update automatically.
>>
>> I noticed today that I couldn't load One Care- I'd click on the tray icon
>> but nothing happened. I know that when it's doing any significant update
>> it will turn itself off. I normally do a "sleep" with my Vista system.
>>
>> So, I did a "restart" and this time I could load the program. The monthly
>> report indicates that the program will update but apparently hasn't
>> completed the process.
>>
>> I think One Care is downloading a huge file for this- it seems that my
>> router is indicating that it's actively downloading but I haven't received
>> any message from Microsoft one way or the other.
>>
>> So, again, my account has been billed (yesterday) and my monthly report
>> says it will update automatically, but so far, it apparently hasn't
>> completed the process as I don't see within One Care any indication of my
>> new subscription ending date.
>>
>> So, is it actually doing some huge download?
>>
>> Joe
>>
>> --
>> *******
>> "In a time of universal deceit, telling the truth is a revolutionary act"
>> George Orwell
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2
My System SpecsSystem Spec
Old 06-03-2008   #4 (permalink)
StephenB
Guest


 

Re: question for Stephen Boots

I think that you encountered a database refresh that coincided with the renewal
unless you also got a version update timed with the renewal.
-steve

"Joe" <abc@xxxxxx> wrote:
Quote:

>OK, by late afternoon today- whatever downloading/installation was needed-
>was completed and now I see I have a full year's subscription. I just wish
>that the program gave more feedback about the process. Though I realize it
>would have been cheaper to buy the program off the shelf than paying direct
>to MS for this automatic new subscription, I'd rather not be bothered and
>let it happen automatically.
>
>I'd still like to understand better what the process was- it apparently
>downloaded the entire program???
>
>Joe
>
>
>"Joe" <abc@xxxxxx> wrote in message news:...
Quote:

>> Stephen,
>>
>> I've asked months ago about how One care will update. You suggested that
>> if I had an account on file with credit card, it will update
>> automatically.
>>
>> Apparently, it's in the process of doing this. I do in fact have the
>> account on file and when I checked it- it just billed me as of June 1 for
>> the update.
>>
>> My monthly reports also had indicated that it had the account and would
>> update automatically.
>>
>> I noticed today that I couldn't load One Care- I'd click on the tray icon
>> but nothing happened. I know that when it's doing any significant update
>> it will turn itself off. I normally do a "sleep" with my Vista system.
>>
>> So, I did a "restart" and this time I could load the program. The monthly
>> report indicates that the program will update but apparently hasn't
>> completed the process.
>>
>> I think One Care is downloading a huge file for this- it seems that my
>> router is indicating that it's actively downloading but I haven't received
>> any message from Microsoft one way or the other.
>>
>> So, again, my account has been billed (yesterday) and my monthly report
>> says it will update automatically, but so far, it apparently hasn't
>> completed the process as I don't see within One Care any indication of my
>> new subscription ending date.
>>
>> So, is it actually doing some huge download?
>>
>> Joe
>>
>> --
>> *******
>> "In a time of universal deceit, telling the truth is a revolutionary act"
>> George Orwell
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2
My System SpecsSystem Spec
Old 06-03-2008   #5 (permalink)
StephenB
Guest


 

Re: question for Stephen Boots

I think that you encountered a database refresh that coincided with the renewal
unless you also got a version update timed with the renewal.
-steve

"Joe" <abc@xxxxxx> wrote:
Quote:

>OK, by late afternoon today- whatever downloading/installation was needed-
>was completed and now I see I have a full year's subscription. I just wish
>that the program gave more feedback about the process. Though I realize it
>would have been cheaper to buy the program off the shelf than paying direct
>to MS for this automatic new subscription, I'd rather not be bothered and
>let it happen automatically.
>
>I'd still like to understand better what the process was- it apparently
>downloaded the entire program???
>
>Joe
>
>
>"Joe" <abc@xxxxxx> wrote in message news:...
Quote:

>> Stephen,
>>
>> I've asked months ago about how One care will update. You suggested that
>> if I had an account on file with credit card, it will update
>> automatically.
>>
>> Apparently, it's in the process of doing this. I do in fact have the
>> account on file and when I checked it- it just billed me as of June 1 for
>> the update.
>>
>> My monthly reports also had indicated that it had the account and would
>> update automatically.
>>
>> I noticed today that I couldn't load One Care- I'd click on the tray icon
>> but nothing happened. I know that when it's doing any significant update
>> it will turn itself off. I normally do a "sleep" with my Vista system.
>>
>> So, I did a "restart" and this time I could load the program. The monthly
>> report indicates that the program will update but apparently hasn't
>> completed the process.
>>
>> I think One Care is downloading a huge file for this- it seems that my
>> router is indicating that it's actively downloading but I haven't received
>> any message from Microsoft one way or the other.
>>
>> So, again, my account has been billed (yesterday) and my monthly report
>> says it will update automatically, but so far, it apparently hasn't
>> completed the process as I don't see within One Care any indication of my
>> new subscription ending date.
>>
>> So, is it actually doing some huge download?
>>
>> Joe
>>
>> --
>> *******
>> "In a time of universal deceit, telling the truth is a revolutionary act"
>> George Orwell
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2
My System SpecsSystem Spec
Old 06-03-2008   #6 (permalink)
StephenB
Guest


 

Re: question for Stephen Boots

I think that you encountered a database refresh that coincided with the renewal
unless you also got a version update timed with the renewal.
-steve

"Joe" <abc@xxxxxx> wrote:
Quote:

>OK, by late afternoon today- whatever downloading/installation was needed-
>was completed and now I see I have a full year's subscription. I just wish
>that the program gave more feedback about the process. Though I realize it
>would have been cheaper to buy the program off the shelf than paying direct
>to MS for this automatic new subscription, I'd rather not be bothered and
>let it happen automatically.
>
>I'd still like to understand better what the process was- it apparently
>downloaded the entire program???
>
>Joe
>
>
>"Joe" <abc@xxxxxx> wrote in message news:...
Quote:

>> Stephen,
>>
>> I've asked months ago about how One care will update. You suggested that
>> if I had an account on file with credit card, it will update
>> automatically.
>>
>> Apparently, it's in the process of doing this. I do in fact have the
>> account on file and when I checked it- it just billed me as of June 1 for
>> the update.
>>
>> My monthly reports also had indicated that it had the account and would
>> update automatically.
>>
>> I noticed today that I couldn't load One Care- I'd click on the tray icon
>> but nothing happened. I know that when it's doing any significant update
>> it will turn itself off. I normally do a "sleep" with my Vista system.
>>
>> So, I did a "restart" and this time I could load the program. The monthly
>> report indicates that the program will update but apparently hasn't
>> completed the process.
>>
>> I think One Care is downloading a huge file for this- it seems that my
>> router is indicating that it's actively downloading but I haven't received
>> any message from Microsoft one way or the other.
>>
>> So, again, my account has been billed (yesterday) and my monthly report
>> says it will update automatically, but so far, it apparently hasn't
>> completed the process as I don't see within One Care any indication of my
>> new subscription ending date.
>>
>> So, is it actually doing some huge download?
>>
>> Joe
>>
>> --
>> *******
>> "In a time of universal deceit, telling the truth is a revolutionary act"
>> George Orwell
--
Stephen Boots sboots@xxxxxx
Microsoft MVP - Windows Live
Windows Live OneCare Forum Moderator
http://forums.microsoft.com/windowso....aspx?siteid=2
My System SpecsSystem Spec
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