Windows Vista Forums

Re: SBS 2003 SP2 public folder questions

  1. #1


    Gregg Hill Guest

    Re: SBS 2003 SP2 public folder questions

    OK, I finally made it out there to check her setup.

    All users have XP Pro SP3 and Office 2007. On her computer only, when
    viewing the public folders, she has a limited list of the categories that
    shows only color categories, but none of their custom categories. Other
    users see all the categories.


    Also, when she views contacts, whether public or private, it sometimes shows
    the "not in master category list" at the top of the list, and the rest of
    the categories are just colors without custom categories.

    When she looks at her Calendar View, the checkboxes next to My Calendars and
    Other Calendars are missing, so she cannot view two calendars side by side.

    Outlook 2003 was installed on the server by the previous IT guy and it
    remains for now, yet she claims that all of this stuff used to work, and we
    are unsure of when it stopped.

    In Outlook 2003, I believe the Master Category List was in the registry. For
    Exchange 2003 with Outlook 2007, where would Public Folder contacts'
    categories be kept. Shouldn't everyone see them?

    Gregg Hill




    "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in
    message news:eTycd0$CKHA.3800@newsgroup

    > Ace,
    >
    > No Exchange errors in Event Viewer nor in SBS BPA.
    >
    > I think she uses categories to assign the colors. I am probably going
    > there tomorrow to watch her in action, as email descriptions aren't too
    > good.
    >
    > Gregg
    >
    >
    > "Ace Fekay [MCT]" <aceman@newsgroup> wrote in message
    > news:eclJnS%23CKHA.4432@newsgroup
    > "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote
    > in message news:OERiyL9CKHA.4648@newsgroup

    >> Ace,
    >>
    >> I reset the permissions on the public folders and made the necessary
    >> people
    >> Owners of the folders, with help from a friend who has clients using
    >> public
    >> folders. Her biggest concern now is with calendar items not showing the
    >> changes to all users. I have to head out of the office now and will check
    >> the problem tonight, as well as read your links tonight. I was nearly
    >> comatose last night and could not read any more!
    >>
    >> FYI, this is what she says: "If I do “red” color category and rename it
    >> “bid
    >> date” in public folders calendar, the others see NO color or a different
    >> color and it doesn’t say “bid date” – it says nothing. Whatever I do in
    >> public folders – should be seen the “same way” by others."
    >>
    >> All users are on Office 2007.
    >>
    >> I'll let you know what I find.
    >>
    >> Gregg Hill
    >
    > Are there any Exchange errors in the event logs? Run an SBSBPA, and post
    > any errors.
    >
    > Now if someone posts an appointment in a public folder calendar, the
    > changes should be seen by any that have permissions to view it. However,
    > color coding is only local to the user's individual Outlook profile that
    > set the colors. It's not a global change. However, categories are global.
    > Read the following for more info.
    > http://www.eggheadcafe.com/forumarch...st23938044.asp
    >
    > Making them all Owners is not a good practice. Make one the owner, and
    > others Publishing Editors, if you want to go that far as allowing the
    > ability to change anything at will. Owners can change permissions, any
    > other role cannot.
    >
    > Ace
    >
    >
    >
    >
    >


      My System SpecsSystem Spec

  2. #2


    Ace Fekay [MCT] Guest

    Re: SBS 2003 SP2 public folder questions

    "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in
    message news:uCHxXa5FKHA.5956@newsgroup

    > OK, I finally made it out there to check her setup.
    >
    > All users have XP Pro SP3 and Office 2007. On her computer only, when
    > viewing the public folders, she has a limited list of the categories that
    > shows only color categories, but none of their custom categories. Other
    > users see all the categories.
    >
    > Also, when she views contacts, whether public or private, it sometimes
    > shows the "not in master category list" at the top of the list, and the
    > rest of the categories are just colors without custom categories.
    >
    > When she looks at her Calendar View, the checkboxes next to My Calendars
    > and Other Calendars are missing, so she cannot view two calendars side by
    > side.
    >
    > Outlook 2003 was installed on the server by the previous IT guy and it
    > remains for now, yet she claims that all of this stuff used to work, and
    > we are unsure of when it stopped.
    >
    > In Outlook 2003, I believe the Master Category List was in the registry.
    > For Exchange 2003 with Outlook 2007, where would Public Folder contacts'
    > categories be kept. Shouldn't everyone see them?
    >
    > Gregg Hill
    After some research regarding the Master Category List, is a user only
    option. For all to have the same Master Category List, you would have to set
    that as the same manually per user. Read the following from a Microsoft
    Outlook MVP:

    COLOR CATEGORIES IN PUBLIC FOLDERS
    http://office-outlook.com/outlook-fo...msg&th=114184/

    As for her Calendar view, I assume she has multiple Calendars added to her
    Outlook profile. If so, the checkbox option should appear for the other user
    Calendars that she's been given permissions to access, as well as Calendars
    in Public Folders she has permissions to. So you're saying there are
    multiples, but no checkbox next to them? Odd. What was changed with her View
    options?

    She said that it used to work, but not sure if that was meant for Outlook
    2003 or 2007. Maybe it didn't work, and she thought it did, and when she
    went to use it, found it didn't and thought otherwise?

    Just in case this is a View issue, because I'm betting there have been many
    changes done to it in trying to customize it, you have the option to reset
    the default viewl. But it restores all the default views. Use with care as
    all custom views you created are lost. Shut down Outlook. The Outlook icon
    in the systray should disappear. You can verify Outlook is not running by
    looking in the Task manager. Then run the following.
    outlook /cleanviews

    As for where the list is stored for Outlook 2007, it's no longer in the reg.
    Also, it's a bit different.
    Microsoft Outlook CategoriesOutlook 2007 does not use the registry for a
    master category list; they are stored in the default message store (mailbox
    or pst). ...
    www.slipstick.com/outlook/olcat.asp

    Ace








      My System SpecsSystem Spec

  3. #3


    Gregg Hill Guest

    Re: SBS 2003 SP2 public folder questions

    Ace,

    Something has to be discombobulated in her Outlook, as she does not even
    have the checkbox for her own calendar, let alone any others.

    I'll read up on your linked pages tomorrow.

    Thank you for the help!

    Gregg Hill


    "Ace Fekay [MCT]" <aceman@newsgroup> wrote in message
    news:%23eZi1P8FKHA.1340@newsgroup

    > "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote
    > in message news:uCHxXa5FKHA.5956@newsgroup

    >> OK, I finally made it out there to check her setup.
    >>
    >> All users have XP Pro SP3 and Office 2007. On her computer only, when
    >> viewing the public folders, she has a limited list of the categories that
    >> shows only color categories, but none of their custom categories. Other
    >> users see all the categories.
    >>
    >> Also, when she views contacts, whether public or private, it sometimes
    >> shows the "not in master category list" at the top of the list, and the
    >> rest of the categories are just colors without custom categories.
    >>
    >> When she looks at her Calendar View, the checkboxes next to My Calendars
    >> and Other Calendars are missing, so she cannot view two calendars side by
    >> side.
    >>
    >> Outlook 2003 was installed on the server by the previous IT guy and it
    >> remains for now, yet she claims that all of this stuff used to work, and
    >> we are unsure of when it stopped.
    >>
    >> In Outlook 2003, I believe the Master Category List was in the registry.
    >> For Exchange 2003 with Outlook 2007, where would Public Folder contacts'
    >> categories be kept. Shouldn't everyone see them?
    >>
    >> Gregg Hill
    >
    > After some research regarding the Master Category List, is a user only
    > option. For all to have the same Master Category List, you would have to
    > set that as the same manually per user. Read the following from a
    > Microsoft Outlook MVP:
    >
    > COLOR CATEGORIES IN PUBLIC FOLDERS
    > http://office-outlook.com/outlook-fo...msg&th=114184/
    >
    > As for her Calendar view, I assume she has multiple Calendars added to her
    > Outlook profile. If so, the checkbox option should appear for the other
    > user Calendars that she's been given permissions to access, as well as
    > Calendars in Public Folders she has permissions to. So you're saying there
    > are multiples, but no checkbox next to them? Odd. What was changed with
    > her View options?
    >
    > She said that it used to work, but not sure if that was meant for Outlook
    > 2003 or 2007. Maybe it didn't work, and she thought it did, and when she
    > went to use it, found it didn't and thought otherwise?
    >
    > Just in case this is a View issue, because I'm betting there have been
    > many changes done to it in trying to customize it, you have the option to
    > reset the default viewl. But it restores all the default views. Use with
    > care as all custom views you created are lost. Shut down Outlook. The
    > Outlook icon in the systray should disappear. You can verify Outlook is
    > not running by looking in the Task manager. Then run the following.
    > outlook /cleanviews
    >
    > As for where the list is stored for Outlook 2007, it's no longer in the
    > reg. Also, it's a bit different.
    > Microsoft Outlook CategoriesOutlook 2007 does not use the registry for a
    > master category list; they are stored in the default message store
    > (mailbox or pst). ...
    > www.slipstick.com/outlook/olcat.asp
    >
    > Ace
    >
    >
    >
    >
    >
    >
    >


      My System SpecsSystem Spec

  4. #4


    Ace Fekay [MCT] Guest

    Re: SBS 2003 SP2 public folder questions

    "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in
    message news:e%23yzP59FKHA.2832@newsgroup

    > Ace,
    >
    > Something has to be discombobulated in her Outlook, as she does not even
    > have the checkbox for her own calendar, let alone any others.
    >
    > I'll read up on your linked pages tomorrow.
    >
    > Thank you for the help!
    >
    > Gregg Hill
    You're welcome. Maybe simply blowing away her profile and OST and create a
    new profile, may just do the trick.

    Ace



      My System SpecsSystem Spec


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