OK, I finally made it out there to check her setup.
All users have XP Pro SP3 and Office 2007. On her computer only, when
viewing the public folders, she has a limited list of the categories that
shows only color categories, but none of their custom categories. Other
users see all the categories.
Also, when she views contacts, whether public or private, it sometimes shows
the "not in master category list" at the top of the list, and the rest of
the categories are just colors without custom categories.
When she looks at her Calendar View, the checkboxes next to My Calendars and
Other Calendars are missing, so she cannot view two calendars side by side.
Outlook 2003 was installed on the server by the previous IT guy and it
remains for now, yet she claims that all of this stuff used to work, and we
are unsure of when it stopped.
In Outlook 2003, I believe the Master Category List was in the registry. For
Exchange 2003 with Outlook 2007, where would Public Folder contacts'
categories be kept. Shouldn't everyone see them?
"Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in
> No Exchange errors in Event Viewer nor in SBS BPA.
> I think she uses categories to assign the colors. I am probably going
> there tomorrow to watch her in action, as email descriptions aren't too
> "Ace Fekay [MCT]" <aceman@newsgroup> wrote in message
> "Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote
> in message news:OERiyL9CKHA.4648@newsgroup>
>> I reset the permissions on the public folders and made the necessary
>> Owners of the folders, with help from a friend who has clients using
>> folders. Her biggest concern now is with calendar items not showing the
>> changes to all users. I have to head out of the office now and will check
>> the problem tonight, as well as read your links tonight. I was nearly
>> comatose last night and could not read any more!
>> FYI, this is what she says: "If I do “red” color category and rename it
>> date” in public folders calendar, the others see NO color or a different
>> color and it doesn’t say “bid date” – it says nothing. Whatever I do in
>> public folders – should be seen the “same way” by others."
>> All users are on Office 2007.
>> I'll let you know what I find.
>> Gregg Hill
> Are there any Exchange errors in the event logs? Run an SBSBPA, and post
> any errors.
> Now if someone posts an appointment in a public folder calendar, the
> changes should be seen by any that have permissions to view it. However,
> color coding is only local to the user's individual Outlook profile that
> set the colors. It's not a global change. However, categories are global.
> Read the following for more info.
> Making them all Owners is not a good practice. Make one the owner, and
> others Publishing Editors, if you want to go that far as allowing the
> ability to change anything at will. Owners can change permissions, any
> other role cannot.