"Gregg Hill" <greggmhill at please do not spam me at yahoo dot com> wrote in
> OK, I finally made it out there to check her setup.
> All users have XP Pro SP3 and Office 2007. On her computer only, when
> viewing the public folders, she has a limited list of the categories that
> shows only color categories, but none of their custom categories. Other
> users see all the categories.
> Also, when she views contacts, whether public or private, it sometimes
> shows the "not in master category list" at the top of the list, and the
> rest of the categories are just colors without custom categories.
> When she looks at her Calendar View, the checkboxes next to My Calendars
> and Other Calendars are missing, so she cannot view two calendars side by
> Outlook 2003 was installed on the server by the previous IT guy and it
> remains for now, yet she claims that all of this stuff used to work, and
> we are unsure of when it stopped.
> In Outlook 2003, I believe the Master Category List was in the registry.
> For Exchange 2003 with Outlook 2007, where would Public Folder contacts'
> categories be kept. Shouldn't everyone see them?
> Gregg Hill
After some research regarding the Master Category List, is a user only
option. For all to have the same Master Category List, you would have to set
that as the same manually per user. Read the following from a Microsoft
COLOR CATEGORIES IN PUBLIC FOLDERS
As for her Calendar view, I assume she has multiple Calendars added to her
Outlook profile. If so, the checkbox option should appear for the other user
Calendars that she's been given permissions to access, as well as Calendars
in Public Folders she has permissions to. So you're saying there are
multiples, but no checkbox next to them? Odd. What was changed with her View
She said that it used to work, but not sure if that was meant for Outlook
2003 or 2007. Maybe it didn't work, and she thought it did, and when she
went to use it, found it didn't and thought otherwise?
Just in case this is a View issue, because I'm betting there have been many
changes done to it in trying to customize it, you have the option to reset
the default viewl. But it restores all the default views. Use with care as
all custom views you created are lost. Shut down Outlook. The Outlook icon
in the systray should disappear. You can verify Outlook is not running by
looking in the Task manager. Then run the following.
As for where the list is stored for Outlook 2007, it's no longer in the reg.
Also, it's a bit different.
Microsoft Outlook CategoriesOutlook 2007 does not use the registry for a
master category list; they are stored in the default message store (mailbox
or pst). ...