Windows Vista Forums

SBS 2008 clean install--yet network access crawls/disconnects
  1. #1


    jaseinatl Guest

    SBS 2008 clean install--yet network access crawls/disconnects

    Hey all,

    About 9 months ago I installed my SBS 2008 server using my Open
    License DVD (not OEM) and a custom answer file. It worked great and I
    was up an running in no time.

    Two weeks ago, after giving up trying to manually back out of a bad
    driver update from Microsoft, I wiped my server's two RAID1 arrays and
    started over from scratch. I used the exact same answer file and DVD,
    but this time, there is something wrong with my network and I can't
    figure it out.

    SYMPTOMS:
    Users complain that web pages time out most of the time.
    Users complain that Exchange drops offline repeatedly.
    Users complain that while editing a document on the server, their
    computer hangs for 3-10 seconds.

    STEPS TAKEN (in no explicit order)
    I applied the hotfix to resolve the multiple processor/TDI issue and
    it didn't change anything.
    I configured TCP Chimney as indicated.
    I have verified my DNS forward settings work.
    I have purchased and installed new router/gateway
    I have run packet loss tests from DSLReports with no errors
    I have asked my ISP to run diagnostics on our T1 with no errors.
    I have used SBSDIva's list of default services to ensure that I wasn't
    missing any services (Thanks SBSDiva!)
    I have updated my BIOS, firmware for my MOBO, firmware for my DVD
    Drive, RAID controllers, and NICs
    I have updated all of my drivers on the server with the latest
    versions offered by dell.
    I have even changed my router's public IP address in case I was having
    a Denial Of Service attack.
    Because my server has a dual GB NIC, I have disabled one of the NICs
    I have swapped active NIC interfaces (disabling the active one and
    enabling the other in case one was bad)
    I have verified that all users' network settings reference my Domain
    Controller for DNS
    I have run every Wizard I could find in the SBS Console
    I have configured DHCP with reservations for my users (IPV4
    reservations only)
    I have verified that UPNP is set on my Gateway and that SBS Fix My
    Network is able to open ports it.
    I am going to setup Wireshark to study port traffic today in case I am
    being hacked..?



    PROBLEMS: Everyone on my network is faced with terribly slow internet
    access, though LAN traffic seems to be okay.When connecting through
    RDP from the WAN, I am able to login about 75% of the time and
    occasionally, I'll stay connected for a good 30 minutes, but usually,
    it disconnects in about 30 seconds with no error. I have been on the
    phone with Dell Enterprise Support and Microsoft Tech Support for
    literally days...still not resolved. Sometimes it will reconnect right
    away and then show the disconnect for half a second or two. Sometimes
    it says my server is unavailable and sometimes it connects and
    reconnects with no problems (though slow) for a long while (from the
    Server standpoint)

    NOTES
    At a certain point, I finally decided that it had to be hardware
    related with my server. I contacted Dell for help and they gave me
    some files to download. I connected a workstation that I had logged
    into locally (not joined to the domain) and tried to download the
    files--no luck (same timeout issues) When I checked the router, I
    noticed that the log indicated that it had blocked a ton of SYN/Ack
    connections. If I tried to browse the web interface for the router, it
    would show you one or two tabs and then time out even though I was
    directly connected to it with no other devices connected) I determined
    that the brand new router was hosed (and I have since verified that
    outside my office network), so I connected a tired old WRT54G (running
    DDRWT) and everything suddenly started working again--at least for a
    couple of hours. Then everything ground to a halt again.

    Resetting the router helps a little, but not for long. Rebooting the
    server helps for 30 minutes or so, but then starts dropping. I can't
    find any errors in my event log that directly coincide with these
    outages and I am meeting with my boss to get the axe this afternoon,
    most likely.

    Any suggestions about where I should go from here? (Sorry about the
    long post, I am hoping that this thread will be a useful reference for
    myself and others with the same problems)

    Thanks in advance for enduring this post--any suggestions, advice,
    criticism, etc. would be greatly appreciated.

    Jase
    p.s. I couldn't find the SBS 2008 group to post there, but I have
    noticed that many of the problems/fixes listed above also exist for
    SBS 2003, so maybe this is the best place to post...

      My System SpecsSystem Spec

  2. #2


    Larry Struckmeyer [SBS-MVP] Guest

    Re: SBS 2008 clean install--yet network access crawls/disconnects

    Hi:

    What a pain. Sorry you have had to go through all of this.

    To start somewhere:

    The sbs 2008 group can be found here:

    http://connect.microsoft.com/SBS08

    You could post back here, either with the information I am about to request,
    or to close this thread and move your original post and the new information
    to the SBS 08 group, just don't do both groups at once.

    To start with: can you please give us the unedited results of:

    ipconfig /all > c:\iptest.txt

    And, have you run the SBS BPA and fixed everything it finds?

    www.sbsbpa.com


    --
    Larry
    Please post the resolution to your
    issue so that others may benefit.

    Get a Health Check for SBS at:
    www.sbsbpa.com


    "jaseinatl" <jaseinatl@newsgroup> wrote in message
    news:bc09d9e1-a67b-43b1-a918-bd49b6ea9831@newsgroup

    > Hey all,
    >
    > About 9 months ago I installed my SBS 2008 server using my Open
    > License DVD (not OEM) and a custom answer file. It worked great and I
    > was up an running in no time.
    >
    > Two weeks ago, after giving up trying to manually back out of a bad
    > driver update from Microsoft, I wiped my server's two RAID1 arrays and
    > started over from scratch. I used the exact same answer file and DVD,
    > but this time, there is something wrong with my network and I can't
    > figure it out.
    >
    > SYMPTOMS:
    > Users complain that web pages time out most of the time.
    > Users complain that Exchange drops offline repeatedly.
    > Users complain that while editing a document on the server, their
    > computer hangs for 3-10 seconds.
    >
    > STEPS TAKEN (in no explicit order)
    > I applied the hotfix to resolve the multiple processor/TDI issue and
    > it didn't change anything.
    > I configured TCP Chimney as indicated.
    > I have verified my DNS forward settings work.
    > I have purchased and installed new router/gateway
    > I have run packet loss tests from DSLReports with no errors
    > I have asked my ISP to run diagnostics on our T1 with no errors.
    > I have used SBSDIva's list of default services to ensure that I wasn't
    > missing any services (Thanks SBSDiva!)
    > I have updated my BIOS, firmware for my MOBO, firmware for my DVD
    > Drive, RAID controllers, and NICs
    > I have updated all of my drivers on the server with the latest
    > versions offered by dell.
    > I have even changed my router's public IP address in case I was having
    > a Denial Of Service attack.
    > Because my server has a dual GB NIC, I have disabled one of the NICs
    > I have swapped active NIC interfaces (disabling the active one and
    > enabling the other in case one was bad)
    > I have verified that all users' network settings reference my Domain
    > Controller for DNS
    > I have run every Wizard I could find in the SBS Console
    > I have configured DHCP with reservations for my users (IPV4
    > reservations only)
    > I have verified that UPNP is set on my Gateway and that SBS Fix My
    > Network is able to open ports it.
    > I am going to setup Wireshark to study port traffic today in case I am
    > being hacked..?
    >
    > PROBLEMS: Everyone on my network is faced with terribly slow internet
    > access, though LAN traffic seems to be okay.When connecting through
    > RDP from the WAN, I am able to login about 75% of the time and
    > occasionally, I'll stay connected for a good 30 minutes, but usually,
    > it disconnects in about 30 seconds with no error. I have been on the
    > phone with Dell Enterprise Support and Microsoft Tech Support for
    > literally days...still not resolved. Sometimes it will reconnect right
    > away and then show the disconnect for half a second or two. Sometimes
    > it says my server is unavailable and sometimes it connects and
    > reconnects with no problems (though slow) for a long while (from the
    > Server standpoint)
    >
    > NOTES
    > At a certain point, I finally decided that it had to be hardware
    > related with my server. I contacted Dell for help and they gave me
    > some files to download. I connected a workstation that I had logged
    > into locally (not joined to the domain) and tried to download the
    > files--no luck (same timeout issues) When I checked the router, I
    > noticed that the log indicated that it had blocked a ton of SYN/Ack
    > connections. If I tried to browse the web interface for the router, it
    > would show you one or two tabs and then time out even though I was
    > directly connected to it with no other devices connected) I determined
    > that the brand new router was hosed (and I have since verified that
    > outside my office network), so I connected a tired old WRT54G (running
    > DDRWT) and everything suddenly started working again--at least for a
    > couple of hours. Then everything ground to a halt again.
    >
    > Resetting the router helps a little, but not for long. Rebooting the
    > server helps for 30 minutes or so, but then starts dropping. I can't
    > find any errors in my event log that directly coincide with these
    > outages and I am meeting with my boss to get the axe this afternoon,
    > most likely.
    >
    > Any suggestions about where I should go from here? (Sorry about the
    > long post, I am hoping that this thread will be a useful reference for
    > myself and others with the same problems)
    >
    > Thanks in advance for enduring this post--any suggestions, advice,
    > criticism, etc. would be greatly appreciated.
    >
    > Jase
    > p.s. I couldn't find the SBS 2008 group to post there, but I have
    > noticed that many of the problems/fixes listed above also exist for
    > SBS 2003, so maybe this is the best place to post...

      My System SpecsSystem Spec

  3. #3


    Susan Bradley Guest

    Re: SBS 2008 clean install--yet network access crawls/disconnects

    Ensure you have installed Windows 2008 SP2

    Larry Struckmeyer [SBS-MVP] wrote:

    > Hi:
    >
    > What a pain. Sorry you have had to go through all of this.
    >
    > To start somewhere:
    >
    > The sbs 2008 group can be found here:
    >
    > http://connect.microsoft.com/SBS08
    >
    > You could post back here, either with the information I am about to
    > request, or to close this thread and move your original post and the new
    > information to the SBS 08 group, just don't do both groups at once.
    >
    > To start with: can you please give us the unedited results of:
    >
    > ipconfig /all > c:\iptest.txt
    >
    > And, have you run the SBS BPA and fixed everything it finds?
    >
    > www.sbsbpa.com
    >
    >

      My System SpecsSystem Spec

SBS 2008 clean install--yet network access crawls/disconnects problems?

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