Windows Vista Forums

Can't connect to exchange server over site-to-site vpn

  1. #1


    CSI Albany Guest

    Can't connect to exchange server over site-to-site vpn

    Hello,

    We have a main office with a machine running small business server 2003 w/
    exchange. We have set up a site-to-site vpn connection to a remote office. We
    cannot currently send/receive mail from outlook exchange accounts on the
    remote computers. However if we disconnect the site-to-site vpn and connect
    from the remote computers to the main office server with the microsoft vpn
    client we can send/recieve mail without a problem.

    The main office has a subnet of 192.168.1.0. The exchange server has 2
    NIC's. The IP of the server's internal LAN NIC is 192.168.1.13. The IP of the
    server's WAN nic (connects to router) is 192.168.1.103. Finally the exchange
    server is identified as "mailserver.ourorganization.local"

    The satellite office has a subnet of 192.168.2.0.

    With the site-to-site vpn connected we have a computer at the satellite
    office setup to use 192.168.1.103 as its DNS server. From this remote
    computer we can ping the exchange server at 192.168.1.13 with no problem.
    When setting up the users account in outlook we enter 192.168.1.13 as the
    server and it automatically updates to "mailserver.ourorganization.local".
    This leads me to believe the remote computers are communicating with the
    server (as is verified in the router logs).

    When pinging mailserver.ourorganization.local the address resolves to
    192.168.1.103 but the ping times out.



    Not sure where to proceed from here, any help is greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Lanwench [MVP - Exchange] Guest

    Re: Can't connect to exchange server over site-to-site vpn

    CSI Albany <CSI Albany@newsgroup> wrote:

    > Hello,
    >
    > We have a main office with a machine running small business server
    > 2003 w/ exchange. We have set up a site-to-site vpn connection to a
    > remote office. We cannot currently send/receive mail from outlook
    > exchange accounts on the remote computers. However if we disconnect
    > the site-to-site vpn and connect from the remote computers to the
    > main office server with the microsoft vpn client we can send/recieve
    > mail without a problem.
    >
    > The main office has a subnet of 192.168.1.0. The exchange server has 2
    > NIC's. The IP of the server's internal LAN NIC is 192.168.1.13. The
    > IP of the server's WAN nic (connects to router) is 192.168.1.103.
    This is a problem - they shouldn't be in the same subnet. But see below,
    because this is going to be moot soon...

    > Finally the exchange server is identified as
    > "mailserver.ourorganization.local"
    >
    > The satellite office has a subnet of 192.168.2.0.
    >
    > With the site-to-site vpn connected we have a computer at the
    > satellite office setup to use 192.168.1.103 as its DNS server. From
    > this remote computer we can ping the exchange server at 192.168.1.13
    > with no problem. When setting up the users account in outlook we
    > enter 192.168.1.13 as the server and it automatically updates to
    > "mailserver.ourorganization.local". This leads me to believe the
    > remote computers are communicating with the server (as is verified in
    > the router logs).
    >
    > When pinging mailserver.ourorganization.local the address resolves to
    > 192.168.1.103 but the ping times out.
    >
    > Not sure where to proceed from here, any help is greatly appreciated.
    Get rid of the 2nd NIC in the SBS box. You need to be behind a good
    firewall appliance that does NAT. Don't connect directly to your ISP's
    modem. Then rerun the CEICW accordingly, and this should work. Outside of
    SBS, multihomed DCs are considered a very bad idea, and if you aren't using
    ISA you don't need it (and it doesn't buy you much). Plus, you're currently
    misconfigured if you have both NICs on the same subnet.



      My System SpecsSystem Spec

  3. #3


    Ace Fekay [MCT] Guest

    Re: Can't connect to exchange server over site-to-site vpn

    "Lanwench [MVP - Exchange]"
    <lanwench@newsgroup> wrote in message
    news:%23Dhzk3dPKHA.4208@newsgroup

    > CSI Albany <CSI Albany@newsgroup> wrote:

    >> Hello,
    >>
    >> We have a main office with a machine running small business server
    >> 2003 w/ exchange. We have set up a site-to-site vpn connection to a
    >> remote office. We cannot currently send/receive mail from outlook
    >> exchange accounts on the remote computers. However if we disconnect
    >> the site-to-site vpn and connect from the remote computers to the
    >> main office server with the microsoft vpn client we can send/recieve
    >> mail without a problem.
    >>
    >> The main office has a subnet of 192.168.1.0. The exchange server has 2
    >> NIC's. The IP of the server's internal LAN NIC is 192.168.1.13. The
    >> IP of the server's WAN nic (connects to router) is 192.168.1.103.
    >
    > This is a problem - they shouldn't be in the same subnet. But see below,
    > because this is going to be moot soon...
    >

    >> Finally the exchange server is identified as
    >> "mailserver.ourorganization.local"
    >>
    >> The satellite office has a subnet of 192.168.2.0.
    >>
    >> With the site-to-site vpn connected we have a computer at the
    >> satellite office setup to use 192.168.1.103 as its DNS server. From
    >> this remote computer we can ping the exchange server at 192.168.1.13
    >> with no problem. When setting up the users account in outlook we
    >> enter 192.168.1.13 as the server and it automatically updates to
    >> "mailserver.ourorganization.local". This leads me to believe the
    >> remote computers are communicating with the server (as is verified in
    >> the router logs).
    >>
    >> When pinging mailserver.ourorganization.local the address resolves to
    >> 192.168.1.103 but the ping times out.
    >>
    >> Not sure where to proceed from here, any help is greatly appreciated.
    >
    > Get rid of the 2nd NIC in the SBS box. You need to be behind a good
    > firewall appliance that does NAT. Don't connect directly to your ISP's
    > modem. Then rerun the CEICW accordingly, and this should work. Outside of
    > SBS, multihomed DCs are considered a very bad idea, and if you aren't
    > using ISA you don't need it (and it doesn't buy you much). Plus, you're
    > currently misconfigured if you have both NICs on the same subnet.
    >

    I agree. There's no way to (such as you CANNOT) have an internal interface
    and external interface on the same subnet. Otherwise, it cannot route. It
    wouldn't know which direction to send the traffic.

    Either change the external interface to a 192.168.3.x or something else, or
    as you said, disable the external NIC and get a reliable firewall/router,
    such as a Cisco ASA 5505.

    Curious what's being used for the site to site VPN? SBS or the
    router/firewall? If you get an ASA at the remote location, too, you can
    create a secure tunnel between the ASA's. It also offers SSL VPN
    capabilities.

    --
    Ace

    This posting is provided "AS-IS" with no warranties or guarantees and
    confers no rights.

    Please reply back to the newsgroup or forum for collaboration benefit among
    responding engineers, and to help others benefit from your resolution.

    Ace Fekay, MCT, MCTS 2008, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA
    Messaging
    Microsoft Certified Trainer

    For urgent issues, please contact Microsoft PSS directly. Please check
    http://support.microsoft.com for regional support phone numbers.




      My System SpecsSystem Spec

  4. #4


    SteveB Guest

    Re: Can't connect to exchange server over site-to-site vpn

    If all the OP wants is mail between the 2 offices then he may not need to
    use VPN at all especially since he doesn't seem to understand networking
    basics very well. Outlook Anywhere should work very nicely.

    "Ace Fekay [MCT]" <aceman@newsgroup> wrote in message
    news:uomfHdePKHA.4244@newsgroup

    > "Lanwench [MVP - Exchange]"
    > <lanwench@newsgroup> wrote in
    > message news:%23Dhzk3dPKHA.4208@newsgroup

    >> CSI Albany <CSI Albany@newsgroup> wrote:

    >>> Hello,
    >>>
    >>> We have a main office with a machine running small business server
    >>> 2003 w/ exchange. We have set up a site-to-site vpn connection to a
    >>> remote office. We cannot currently send/receive mail from outlook
    >>> exchange accounts on the remote computers. However if we disconnect
    >>> the site-to-site vpn and connect from the remote computers to the
    >>> main office server with the microsoft vpn client we can send/recieve
    >>> mail without a problem.
    >>>
    >>> The main office has a subnet of 192.168.1.0. The exchange server has 2
    >>> NIC's. The IP of the server's internal LAN NIC is 192.168.1.13. The
    >>> IP of the server's WAN nic (connects to router) is 192.168.1.103.
    >>
    >> This is a problem - they shouldn't be in the same subnet. But see below,
    >> because this is going to be moot soon...
    >>

    >>> Finally the exchange server is identified as
    >>> "mailserver.ourorganization.local"
    >>>
    >>> The satellite office has a subnet of 192.168.2.0.
    >>>
    >>> With the site-to-site vpn connected we have a computer at the
    >>> satellite office setup to use 192.168.1.103 as its DNS server. From
    >>> this remote computer we can ping the exchange server at 192.168.1.13
    >>> with no problem. When setting up the users account in outlook we
    >>> enter 192.168.1.13 as the server and it automatically updates to
    >>> "mailserver.ourorganization.local". This leads me to believe the
    >>> remote computers are communicating with the server (as is verified in
    >>> the router logs).
    >>>
    >>> When pinging mailserver.ourorganization.local the address resolves to
    >>> 192.168.1.103 but the ping times out.
    >>>
    >>> Not sure where to proceed from here, any help is greatly appreciated.
    >>
    >> Get rid of the 2nd NIC in the SBS box. You need to be behind a good
    >> firewall appliance that does NAT. Don't connect directly to your ISP's
    >> modem. Then rerun the CEICW accordingly, and this should work. Outside of
    >> SBS, multihomed DCs are considered a very bad idea, and if you aren't
    >> using ISA you don't need it (and it doesn't buy you much). Plus, you're
    >> currently misconfigured if you have both NICs on the same subnet.
    >>
    >
    >
    > I agree. There's no way to (such as you CANNOT) have an internal interface
    > and external interface on the same subnet. Otherwise, it cannot route. It
    > wouldn't know which direction to send the traffic.
    >
    > Either change the external interface to a 192.168.3.x or something else,
    > or as you said, disable the external NIC and get a reliable
    > firewall/router, such as a Cisco ASA 5505.
    >
    > Curious what's being used for the site to site VPN? SBS or the
    > router/firewall? If you get an ASA at the remote location, too, you can
    > create a secure tunnel between the ASA's. It also offers SSL VPN
    > capabilities.
    >
    > --
    > Ace
    >
    > This posting is provided "AS-IS" with no warranties or guarantees and
    > confers no rights.
    >
    > Please reply back to the newsgroup or forum for collaboration benefit
    > among responding engineers, and to help others benefit from your
    > resolution.
    >
    > Ace Fekay, MCT, MCTS 2008, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA
    > Messaging
    > Microsoft Certified Trainer
    >
    > For urgent issues, please contact Microsoft PSS directly. Please check
    > http://support.microsoft.com for regional support phone numbers.
    >
    >
    >


      My System SpecsSystem Spec

  5. #5


    Ace Fekay [MCT] Guest

    Re: Can't connect to exchange server over site-to-site vpn

    "SteveB" <newsgroup@newsgroup> wrote in message
    news:%235v2sMfPKHA.4692@newsgroup

    > If all the OP wants is mail between the 2 offices then he may not need to
    > use VPN at all especially since he doesn't seem to understand networking
    > basics very well. Outlook Anywhere should work very nicely.
    True, but I think the poster also needs other access, unless I
    mis-understood the intentions.

    Ace




    >
    > "Ace Fekay [MCT]" <aceman@newsgroup> wrote in message
    > news:uomfHdePKHA.4244@newsgroup

    >> "Lanwench [MVP - Exchange]"
    >> <lanwench@newsgroup> wrote in
    >> message news:%23Dhzk3dPKHA.4208@newsgroup

    >>> CSI Albany <CSI Albany@newsgroup> wrote:
    >>>> Hello,
    >>>>
    >>>> We have a main office with a machine running small business server
    >>>> 2003 w/ exchange. We have set up a site-to-site vpn connection to a
    >>>> remote office. We cannot currently send/receive mail from outlook
    >>>> exchange accounts on the remote computers. However if we disconnect
    >>>> the site-to-site vpn and connect from the remote computers to the
    >>>> main office server with the microsoft vpn client we can send/recieve
    >>>> mail without a problem.
    >>>>
    >>>> The main office has a subnet of 192.168.1.0. The exchange server has 2
    >>>> NIC's. The IP of the server's internal LAN NIC is 192.168.1.13. The
    >>>> IP of the server's WAN nic (connects to router) is 192.168.1.103.
    >>>
    >>> This is a problem - they shouldn't be in the same subnet. But see below,
    >>> because this is going to be moot soon...
    >>>
    >>>> Finally the exchange server is identified as
    >>>> "mailserver.ourorganization.local"
    >>>>
    >>>> The satellite office has a subnet of 192.168.2.0.
    >>>>
    >>>> With the site-to-site vpn connected we have a computer at the
    >>>> satellite office setup to use 192.168.1.103 as its DNS server. From
    >>>> this remote computer we can ping the exchange server at 192.168.1.13
    >>>> with no problem. When setting up the users account in outlook we
    >>>> enter 192.168.1.13 as the server and it automatically updates to
    >>>> "mailserver.ourorganization.local". This leads me to believe the
    >>>> remote computers are communicating with the server (as is verified in
    >>>> the router logs).
    >>>>
    >>>> When pinging mailserver.ourorganization.local the address resolves to
    >>>> 192.168.1.103 but the ping times out.
    >>>>
    >>>> Not sure where to proceed from here, any help is greatly appreciated.
    >>>
    >>> Get rid of the 2nd NIC in the SBS box. You need to be behind a good
    >>> firewall appliance that does NAT. Don't connect directly to your ISP's
    >>> modem. Then rerun the CEICW accordingly, and this should work. Outside
    >>> of SBS, multihomed DCs are considered a very bad idea, and if you aren't
    >>> using ISA you don't need it (and it doesn't buy you much). Plus, you're
    >>> currently misconfigured if you have both NICs on the same subnet.
    >>>
    >>
    >>
    >> I agree. There's no way to (such as you CANNOT) have an internal
    >> interface and external interface on the same subnet. Otherwise, it cannot
    >> route. It wouldn't know which direction to send the traffic.
    >>
    >> Either change the external interface to a 192.168.3.x or something else,
    >> or as you said, disable the external NIC and get a reliable
    >> firewall/router, such as a Cisco ASA 5505.
    >>
    >> Curious what's being used for the site to site VPN? SBS or the
    >> router/firewall? If you get an ASA at the remote location, too, you can
    >> create a secure tunnel between the ASA's. It also offers SSL VPN
    >> capabilities.
    >>
    >> --
    >> Ace
    >>
    >> This posting is provided "AS-IS" with no warranties or guarantees and
    >> confers no rights.
    >>
    >> Please reply back to the newsgroup or forum for collaboration benefit
    >> among responding engineers, and to help others benefit from your
    >> resolution.
    >>
    >> Ace Fekay, MCT, MCTS 2008, MCTS Exchange, MCSE, MCSA 2003 & 2000, MCSA
    >> Messaging
    >> Microsoft Certified Trainer
    >>
    >> For urgent issues, please contact Microsoft PSS directly. Please check
    >> http://support.microsoft.com for regional support phone numbers.
    >>
    >>
    >>
    >
    >



      My System SpecsSystem Spec

Can't connect to exchange server over site-to-site vpn

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