The server hangs even when the user does the "safely remove" procedure
before unplugging the drive?
One thing you could try is to use Process Monitor. Create a filter to
include items where Path contains x:\, substituting the actual drive letter
of the external driver
for "x." That should give you an idea of what
processes are accessing that drive, as a starting point for troubleshooting
exactly what's causing the server to lock up.
You could also try a different USB port, and maybe a different external
drive, just to rule out hardware.
"FSN Tech" <FSNTech@newsgroup> wrote in message
>I have a user who uses USB external hard drives for backup drives and when
> this client tries to swap the hard drives, the server locks up. The server
> a Windows SBS 2003 server and the external USB hard drives are about 300GB
> size. My client has selected the unload the USB hard drive to swap out the
> backup drives but this does not work either. Any information would be