New 2003 SBS system with eight clients all having the same problem.

SMTP queue is stacking up messages.

Because..

If I open any client computer, start Outlook, goto 'Tools', 'E-mail
Accounts', 'View or Change e-mail accounts' the POP/SMTP account which is
supposed to be the default is constantly being degraded and the Exchange
Server account is being reset to be the default.

Emails sent with the POP account as the default are sent.

It changes definitly on a reboot, or after some period of time. It might
work for an hour, twenty minutes, half a day.

How to I fix this to get the default to stay at what I want and..
how do I get the SMTP queue to send the stuff that's stuck in it?

Thanks,

Doug Sanders

"Doug Sanders" <DougSix@newsgroup> wrote in message
news:quOdnc_dPMaerWPXnZ2dnUVZ_s-dnZ2d@newsgroup

> New 2003 SBS system with eight clients all having the same problem.
>
> SMTP queue is stacking up messages.
>
> Because..
>
> If I open any client computer, start Outlook, goto 'Tools', 'E-mail
> Accounts', 'View or Change e-mail accounts' the POP/SMTP account which is
> supposed to be the default is constantly being degraded and the Exchange
> Server account is being reset to be the default.
>
> Emails sent with the POP account as the default are sent.
>
> It changes definitly on a reboot, or after some period of time. It might
> work for an hour, twenty minutes, half a day.
>
> How to I fix this to get the default to stay at what I want and..
> how do I get the SMTP queue to send the stuff that's stuck in it?
>
> Thanks,
>
> Doug Sanders
>
>

In SBS, that's due to the logon script. Read the following for more info.

SBS - The Exchange Server Account Gets Set as the Default Account
www.slipstick.com/problems/defaultacct.htm


--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

For urgent issues, please contact Microsoft PSS directly. Please check
http://support.microsoft.com for regional support phone numbers.

Ummmmm......okay, I'm confused!

The account resetting to the exchange account is caused because, by default,
the SBS login script in 2003 does this. And, for the record, that is a GOOD
thing! And thus my confusion....

IF you have another non-exchange account setup, then there are two
scenarios:

Scenario 1: In the outlook profile, you've pointed the outgoing SMTP server
to be your exchange server. That could potentially explain problems with
the Exchange SMTP queue, depending on how the virtual SMTP servers are
setup, but why would you do this setup? Why not use the Exchange accoutn
instead? I see *NO* benefit to submitting outgoing mail to the exchange
server but forcing outlook to NOT use the exchange APIs.

Scenario 2: You've set up the outgoing SMTP server to be a 3rd-party server.
In which case the Exchange SMTP queue should not be impacted at all because
no messages are going through exchange. I also don't see the purpose of
running SBS in this scenario, as a major reason to run SBS is Exchange.
It'd be cheaper to purchase Windows Server 2008 Standard. The cost savings
of SBS come in only when Exchange is taken into consideration as well as the
core OS licenses.

....so I have to ask, why do your outlook profiles have separate pop3/smtp
accounts? You'd be far better served by letting Exchange handle any SMTP
sending and receiving (and if absolutely necessary the pop3 stuff via the
pop3 connector) than letting outlook do so independently. As you've already
discovered, maintenance is a PITA with your current setup.

-Cliff


"Doug Sanders" <DougSix@newsgroup> wrote in message
news:quOdnc_dPMaerWPXnZ2dnUVZ_s-dnZ2d@newsgroup

> New 2003 SBS system with eight clients all having the same problem.
>
> SMTP queue is stacking up messages.
>
> Because..
>
> If I open any client computer, start Outlook, goto 'Tools', 'E-mail
> Accounts', 'View or Change e-mail accounts' the POP/SMTP account which is
> supposed to be the default is constantly being degraded and the Exchange
> Server account is being reset to be the default.
>
> Emails sent with the POP account as the default are sent.
>
> It changes definitly on a reboot, or after some period of time. It might
> work for an hour, twenty minutes, half a day.
>
> How to I fix this to get the default to stay at what I want and..
> how do I get the SMTP queue to send the stuff that's stuck in it?
>
> Thanks,
>
> Doug Sanders
>
>