Windows Vista Forums

sbs2003,exchange OWA and iphone

  1. #1


    ok103 Guest

    sbs2003,exchange OWA and iphone


    hello all
    I have a problem and i really need your help , i'm trying to sync my
    iphone with my exchange and i have a lot of problems.
    first i'll say that i have an iphone 3G F/M 3.0
    i have anSBS2003 with Exchange and the OWA is working when i log on
    to:
    http://servername/exchange and http://serverip/exchange -from external
    computer
    i know that port 443 is open but i can't use ssl beacuse i don't have a
    certificate . (can't log on to https://servername/exchange or
    https://sedrverip/exchange) for external computer

    my questions are:
    1. can i make a self certificte on the sbs2003 and will it harm in
    anyway my other servers on my network ( FTP, TERMINAL )?
    2.i know that the iphone don't need ssl to work .. why doesn't it work
    as is .
    3. do i need to change something in my IIS or EXCHANGE?

    by the way :
    i can't log on to : http://owa.servername.com or mail.severname.com or
    oma.servername.com --just the 2 i wrote before ...

    please help me out
    and please be open-minded with me i have a lot questions about this
    problem with the exchange and iphone

    thanks a lot
    ok103


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  2.   


  3. #2


    ok103 Guest

    Re: sbs2003,exchange OWA and iphone


    ok ..
    now i made a self certificate and i can see my exchange when i log on
    to :
    https://servername/exchange and https://serverip/exchange
    but i can't sync my iphone yet .... from external ( meaning from the
    iphone that gets ip from my home network ...

    and anoter question :
    when i have wireless network on my iphone -from my network at the
    office... ( from lan ) will i be able to get my e mails?
    what kind of setting do i need to define to be able to get my mail from
    any where ( LAN and WAN )

    i hope you can help me out ...
    thanks a lot
    ok103


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  4. #3


    Ace Fekay [MCT] Guest

    Re: sbs2003,exchange OWA and iphone

    "ok103" <ok103.43urbb@newsgroup> wrote in message
    newsk103.43urbb@newsgroup

    >
    > ok ..
    > now i made a self certificate and i can see my exchange when i log on
    > to :
    > https://servername/exchange and https://serverip/exchange
    > but i can't sync my iphone yet .... from external ( meaning from the
    > iphone that gets ip from my home network ...
    >
    > and anoter question :
    > when i have wireless network on my iphone -from my network at the
    > office... ( from lan ) will i be able to get my e mails?
    > what kind of setting do i need to define to be able to get my mail from
    > any where ( LAN and WAN )
    >
    > i hope you can help me out ...
    > thanks a lot
    > ok103

    From external, can you you connect to
    https://owa.yourdomainName.com/exchange?

    Earlier you stated you cannot log in to http://owa.servername.com. The name
    "servername" makes me think you do not have an external domain name. Do you
    have an external domain name with a record called "owa" created that points
    to your firewall's WAN IP? Or was this just a typo?

    Also, go to the following Exchange test site to test connectivity. It's from
    Microsoft and was designed to help folks test Exchange.

    Microsoft Exchange Server Remote Connectivity Analyzer
    https://www.testexchangeconnectivity.com/

    --
    Ace

    This posting is provided "AS-IS" with no warranties or guarantees and
    confers no rights.

    Please reply back to the newsgroup or forum for collaboration benefit among
    responding engineers, and to help others benefit from your resolution.

    Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
    2003/2000, MCSA Messaging 2003
    Microsoft Certified Trainer

    For urgent issues, please contact Microsoft PSS directly. Please check
    http://support.microsoft.com for regional support phone numbers.



      My System SpecsSystem Spec

  5. #4


    ok103 Guest

    Re: sbs2003,exchange OWA and iphone


    hey there ...
    i don't understand ... what do mean by :

    Earlier you stated you cannot log in to http://owa.servername.com. The
    name
    "servername" makes me think you do not have an external domain name. Do
    you
    have an external domain name with a record called "owa" created that
    points
    to your firewall's WAN IP?

    i can't log on to http://owa.servername.com --- i don't have the "owa"
    when i try to log on to my OWA ( http://SeverName/exchange or
    https:/servername/echange ... and http:/serverIP/exchange
    https://serverIP/exchange )
    i cheacked the A records .. and added that servername = server ip but i
    didn't call it under owa.servername/exchange ...

    i know that SSL is working , and i made a self certificate... and when
    i try to work on my OWA at home it's working great . bt when i put it
    onthe iphone i can't get mails from the server ... ( i got a masage that
    the certificate id not trusted or something like that ... and press
    acsept ..

    please help me ...
    by the way i have firewall called Fortigate .. where can i see the logs
    there to see if the iphone is trying to accsess the exchange ....

    i'm sorry about my english and thati'm bugging about this iphone and
    exchange but it's driving me crazy !!

    can you tell me what i need to have in my DNS and my A records - maybe
    the problem is there.....

    thanks for all your help...
    i really appreciate the time and your effort for all your help ...
    ok103


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  6. #5


    Ace Fekay [MCT] Guest

    Re: sbs2003,exchange OWA and iphone

    "ok103" <ok103.43vgba@newsgroup> wrote in message
    newsk103.43vgba@newsgroup

    >
    > hey there ...
    > i don't understand ... what do mean by :
    >
    > Earlier you stated you cannot log in to http://owa.servername.com. The
    > name
    > "servername" makes me think you do not have an external domain name. Do
    > you
    > have an external domain name with a record called "owa" created that
    > points
    > to your firewall's WAN IP?
    >
    > i can't log on to http://owa.servername.com --- i don't have the "owa"
    > when i try to log on to my OWA ( http://SeverName/exchange or
    > https:/servername/echange ... and http:/serverIP/exchange
    > https://serverIP/exchange )
    > i cheacked the A records .. and added that servername = server ip but i
    > didn't call it under owa.servername/exchange ...
    >
    > i know that SSL is working , and i made a self certificate... and when
    > i try to work on my OWA at home it's working great . bt when i put it
    > onthe iphone i can't get mails from the server ... ( i got a masage that
    > the certificate id not trusted or something like that ... and press
    > acsept ..
    >
    > please help me ...
    > by the way i have firewall called Fortigate .. where can i see the logs
    > there to see if the iphone is trying to accsess the exchange ....
    >
    > i'm sorry about my english and thati'm bugging about this iphone and
    > exchange but it's driving me crazy !!
    >
    > can you tell me what i need to have in my DNS and my A records - maybe
    > the problem is there.....
    >
    > thanks for all your help...
    > i really appreciate the time and your effort for all your help ...
    > ok103

    1. To better help you, we need to have you run some tests. Have you tried
    the Exchange Connectivity Test site as I had suggested in my previous post?
    I didn't see in your response if you had tried it or not. Please run the
    test. Once again, it is at the following link:

    Microsoft Exchange Server Remote Connectivity Analyzer
    https://www.testexchangeconnectivity.com/

    2. Follow Russ' step-by-step instructions to setup the iPhone.

    3. To access OWA with SBS 2003\Exchange 2003, you need to access it by the
    following format:
    http://owa.YourPublicDomainName.com/exchange

    4. Do you have a public domain name setup, such as YourPublicDomainName.com?
    It may be easier for us to help if you can please let us know the actual
    name that you connect to your OWA site from the Internet.

    Ace



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  7. #6


    ok103 Guest

    Re: sbs2003,exchange OWA and iphone


    hey there :
    this is what i get when i try to test exchange active sync

    Testing Exchange ActiveSync
    Exchange ActiveSync test Failed
    Test Steps
    Attempting AutoDiscover and Exchange ActiveSync Test (if requested)
    Failed to test AutoDiscover for Exchange ActiveSync
    Test Steps
    Attempting each method of contacting the AutoDiscover Service
    Failed to contact the AutoDiscover service successfully by any method
    Test Steps
    Attempting to test potential AutoDiscover URL
    https://rrsystems.co.il/AutoDiscover/AutoDiscover.xml
    Failed testing this potential AutoDiscover URL
    Test Steps
    Attempting to resolve the host name rrsystems.co.il in DNS.
    Host successfully resolved
    Additional Details
    IP(s) returned: 212.179.114.51

    Testing TCP Port 443 on host rrsystems.co.il to ensure it is listening
    and open.
    The port was opened successfully.
    Testing SSL Certificate for validity.
    The SSL Certificate failed one or more certificate validation checks.
    Tell me more about this issue and how to resolve it
    Additional Details
    A network error occurred while communicating with remote host
    Exception Details:
    Message: Authentication failed because the remote party has closed the
    transport stream.
    Type: System.IO.IOException
    Stack Trace:
    at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32
    readBytes, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer,
    AsyncProtocolRequest asyncRequest)
    at
    System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken
    message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32
    count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ForceAuthentication(Boolean
    receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult
    lazyResult)
    at System.Net.Security.SslStream.AuthenticateAsClient(String
    targetHost, X509CertificateCollection clientCertificates, SslProtocols
    enabledSslProtocols, Boolean checkCertificateRevocation)
    at System.Net.Security.SslStream.AuthenticateAsClient(String
    targetHost)
    at
    Microsoft.Exchange.Tools.ExRca.Tests.SSLCertificateTest.PerformTestReally()




    Attempting to test potential AutoDiscover URL
    https://autodiscover.rrsystems.co.il...toDiscover.xml
    Failed testing this potential AutoDiscover URL
    Test Steps
    Attempting to resolve the host name autodiscover.rrsystems.co.il in
    DNS.
    The Host could not be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host autodiscover.rrsystems.co.il could not be resolved in DNS
    Exception Details:
    Message: No such host is known
    Type: System.Net.Sockets.SocketException
    Stack Trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean
    includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at
    Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()




    Attempting to contact the AutoDiscover service using the HTTP redirect
    method.
    Failed to contact AutoDiscover using the HTTP Redirect method
    Test Steps
    Attempting to resolve the host name autodiscover.rrsystems.co.il in
    DNS.
    The Host could not be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host autodiscover.rrsystems.co.il could not be resolved in DNS
    Exception Details:
    Message: No such host is known
    Type: System.Net.Sockets.SocketException
    Stack Trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean
    includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at
    Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()




    Attempting to contact the AutoDiscover service using the DNS SRV
    redirect method.
    Failed to contact AutoDiscover using the DNS SRV redirect method.
    Test Steps
    Attempting to locate SRV record _autodiscover._tcp.rrsystems.co.il in
    DNS.
    Failed to find AutoDiscover SRV record in DNS.
    Tell me more about this issue and how to resolve it

    ok103
    p.s i'll post more test in a few min


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  8. #7


    ok103 Guest

    Re: sbs2003,exchange OWA and iphone


    hey there : Testing RPC/HTTP connectivity BY THE WAY is SBS2003 does
    it have autodoscover???

    Testing RPC/HTTP connectivity
    RPC/HTTP test failed
    Test Steps
    Attempting to test Autodiscover for amir@newsgroup
    Testing Autodiscover failed
    Test Steps
    Attempting each method of contacting the AutoDiscover Service
    Failed to contact the AutoDiscover service successfully by any method
    Test Steps
    Attempting to test potential AutoDiscover URL
    https://rrsystems.co.il/AutoDiscover/AutoDiscover.xml
    Failed testing this potential AutoDiscover URL
    Test Steps
    Attempting to resolve the host name rrsystems.co.il in DNS.
    Host successfully resolved
    Additional Details
    IP(s) returned: 212.179.114.51

    Testing TCP Port 443 on host rrsystems.co.il to ensure it is listening
    and open.
    The port was opened successfully.
    Testing SSL Certificate for validity.
    The SSL Certificate failed one or more certificate validation checks.
    Tell me more about this issue and how to resolve it
    Additional Details
    A network error occurred while communicating with remote host
    Exception Details:
    Message: Authentication failed because the remote party has closed the
    transport stream.
    Type: System.IO.IOException
    Stack Trace:
    at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32
    readBytes, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer,
    AsyncProtocolRequest asyncRequest)
    at
    System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken
    message, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32
    count, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ForceAuthentication(Boolean
    receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
    at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult
    lazyResult)
    at System.Net.Security.SslStream.AuthenticateAsClient(String
    targetHost, X509CertificateCollection clientCertificates, SslProtocols
    enabledSslProtocols, Boolean checkCertificateRevocation)
    at System.Net.Security.SslStream.AuthenticateAsClient(String
    targetHost)
    at
    Microsoft.Exchange.Tools.ExRca.Tests.SSLCertificateTest.PerformTestReally()




    Attempting to test potential AutoDiscover URL
    https://autodiscover.rrsystems.co.il...toDiscover.xml
    Failed testing this potential AutoDiscover URL
    Test Steps
    Attempting to resolve the host name autodiscover.rrsystems.co.il in
    DNS.
    The Host could not be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host autodiscover.rrsystems.co.il could not be resolved in DNS
    Exception Details:
    Message: No such host is known
    Type: System.Net.Sockets.SocketException
    Stack Trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean
    includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at
    Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()




    Attempting to contact the AutoDiscover service using the HTTP redirect
    method.
    Failed to contact AutoDiscover using the HTTP Redirect method
    Test Steps
    Attempting to resolve the host name autodiscover.rrsystems.co.il in
    DNS.
    The Host could not be resolved.
    Tell me more about this issue and how to resolve it
    Additional Details
    Host autodiscover.rrsystems.co.il could not be resolved in DNS
    Exception Details:
    Message: No such host is known
    Type: System.Net.Sockets.SocketException
    Stack Trace:
    at System.Net.Dns.GetAddrInfo(String name)
    at System.Net.Dns.InternalGetHostByName(String hostName, Boolean
    includeIPv6)
    at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
    at
    Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()




    Attempting to contact the AutoDiscover service using the DNS SRV
    redirect method.
    Failed to contact AutoDiscover using the DNS SRV redirect method.
    Test Steps
    Attempting to locate SRV record _autodiscover._tcp.rrsystems.co.il in
    DNS.
    Failed to find AutoDiscover SRV record in DNS.
    Tell me more about this issue and how to resolve it


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  9. #8


    ok103 Guest

    Re: sbs2003,exchange OWA and iphone


    hey there :

    It almost appears that you are using the POP3 connector to your SBS
    -I'm using POP3 connector!
    or using a gateway to filter your emailand i think that my isp is
    filtering my mail.

    What is the External A record you created? it is
    servername.rrsystems.co.il and it reffers to my serverexternal ip
    Usually servername.rrsystems.co.il
    but it could be anything.rrsystems.co.il
    and was it the same as the certificate you created. -on my certificate
    i can see : Issued to:SBS-2003 isssued by:rrsystems
    (Hopefully the same name)

    is there something that is not configured right?
    about this lines :
    Attempting to resolve the host name rrsystems.co.il in DNS.

    > Host successfully resolved
    > Additional Details
    > IP(s) returned: 212.179.114.51
    the 212.179.114.51 ip is not my server external ip (that i'm using
    while trying to sync my iphone to my exhange ) .
    maybe i have a problem with my A records? or DNS ?
    (when i do nslookup to my servername i get a diffrent ip )

    thanks again for all your help
    ok103


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  10. #9


    Ace Fekay [MCT] Guest

    Re: sbs2003,exchange OWA and iphone

    "ok103" <ok103.43wj7g@newsgroup> wrote in message
    newsk103.43wj7g@newsgroup

    >
    > hey there :
    >
    > It almost appears that you are using the POP3 connector to your SBS
    > -I'm using POP3 connector!
    > or using a gateway to filter your emailand i think that my isp is
    > filtering my mail.
    >
    > What is the External A record you created? it is
    > servername.rrsystems.co.il and it reffers to my serverexternal ip
    > Usually servername.rrsystems.co.il
    > but it could be anything.rrsystems.co.il
    > and was it the same as the certificate you created. -on my certificate
    > i can see : Issued to:SBS-2003 isssued by:rrsystems
    > (Hopefully the same name)
    >
    > is there something that is not configured right?
    > about this lines :
    > Attempting to resolve the host name rrsystems.co.il in DNS.

    >> Host successfully resolved
    >> Additional Details
    >> IP(s) returned: 212.179.114.51
    > the 212.179.114.51 ip is not my server external ip (that i'm using
    > while trying to sync my iphone to my exhange ) .
    > maybe i have a problem with my A records? or DNS ?
    > (when i do nslookup to my servername i get a diffrent ip )
    >
    > thanks again for all your help
    > ok103

    Hello ok103,

    1. The test indicates that connecting to http://www.rrsystems.co.il/ on port
    443 is being shutdown when trying to connect using the Exchange tests. It
    appears to indicate that port 443 is open, but there is no Exxhange services
    running on it. I went to that site, and it is a web page in a different
    language, Hebrew I assume? So that doesn't appear to be your Exchange OWA
    IP.

    2. What URL do you use to connect to access OWA when you are at home?

    3. For the autodiscover record, you can simply create an "A" record called
    autodiscover under the rrsystems.co.il public zone name and give it
    212.179.114.51, that is IF that IP is your WAN IP.

    4. What is your external WAN IP?

    And I agree with Russ that techarena is not the best to help you out with
    these issues. If you can use a regular news reader to access the Microsoft
    SBS group directly, it would be to your benefit.

    Ace




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