Ok, I have performed a swing of SBS2003 onto a new virtual box (HyperV R2)
and almost everything is working great. The exception is OWA (exchange is
working for both internal and external clients (RPC/HTTP & POP3/SSL).

In OWA I simply get a "440 Login Timeout" message displayed immediately.
Much searching of the internet has turned up much on resetting the passwords
for IUSR_server and IWAM_server accounts and I have done this with no change
in the OWA problem (it did fix a minor issue with RWW, which now works
perfectly). While I don't think it is related, you should also see my
thread "It's BACK (expired certificate in SBS2003 install" if that might
have anything to do with this issue.

** Tom **

Ok, a little bit more information here: This was working before we changed
network adapters and therefore had to reactivate SBS2003. I'm hoping that
someone here will have some other ideas than the password issues (which I've
check and checked and checked)
** Tom **


"Thomas Goodson" <thomas._nospam.goodson@newsgroup-link.com> wrote in message
news:#uyk2EpjKHA.2260@newsgroup

> Ok, I have performed a swing of SBS2003 onto a new virtual box (HyperV R2)
> and almost everything is working great. The exception is OWA (exchange is
> working for both internal and external clients (RPC/HTTP & POP3/SSL).
>
> In OWA I simply get a "440 Login Timeout" message displayed immediately.
> Much searching of the internet has turned up much on resetting the
> passwords for IUSR_server and IWAM_server accounts and I have done this
> with no change in the OWA problem (it did fix a minor issue with RWW,
> which now works perfectly). While I don't think it is related, you should
> also see my thread "It's BACK (expired certificate in SBS2003 install" if
> that might have anything to do with this issue.
>
> ** Tom **
>
>

Hello Tom,

Thanks for your post.

I am not sure if you have referred to the KB917686 and finished all the suggested 5 steps. If not, please go through the KB917686 and follow it step by step, since besides resetting the passwords for
IUSR_server and IWAM_server accounts there are still a few more settings to check, e.g. make sure IUSR_server and IWAM_server accounts are in the local Users group.

Error message when users try to log on to an Exchange Server 2003 organization by using Outlook Web Access: "440 Login Timeout"
http://support.microsoft.com/kb/917686

Moreover, please check the OWA virtual directory permission.

1) Open IIS
2) Expend Default web site
3) Right click on OWA virtual directory
4) Select Edit permission
5) Now select Security
6) Add authenticated users and give read access to it
7) Now users will be able to access the OWA, restart IIS service using "iisreset /noforce".

Hope this helps.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

==================================================================
Please post your SBS 2008 related questions to the SBS newsgroup on Connect website:
https://connect.microsoft.com/sbs08/...i/default.aspx

Please post your EBS related questions to the EBS newsgroup on Connect website:
https://connect.microsoft.com/ebs08/...i/default.aspx

If you want to use a newsreader other than a web forum to access these newsgroups,
please refer to the following blog to apply NNTP password and configure a newsreader:
http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
==================================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
==================================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
==================================================================

Yep, that's the article that I was working from and I completed all the
steps that it suggested. I'll log in and check the additional items that
you suggested just as soon as I reboot the system (it is running very slowly
right now for some reason.)

** Tom **

""Robbin Meng [MSFT]"" <v-robmen@newsgroup> wrote in message
news:rUjhTx3jKHA.4300@newsgroup

>
> Hello Tom,
>
> Thanks for your post.
>
> I am not sure if you have referred to the KB917686 and finished all the
> suggested 5 steps. If not, please go through the KB917686 and follow it
> step by step, since besides resetting the passwords for
> IUSR_server and IWAM_server accounts there are still a few more settings
> to check, e.g. make sure IUSR_server and IWAM_server accounts are in the
> local Users group.
>
> Error message when users try to log on to an Exchange Server 2003
> organization by using Outlook Web Access: "440 Login Timeout"
> http://support.microsoft.com/kb/917686
>
> Moreover, please check the OWA virtual directory permission.
>
> 1) Open IIS
> 2) Expend Default web site
> 3) Right click on OWA virtual directory
> 4) Select Edit permission
> 5) Now select Security
> 6) Add authenticated users and give read access to it
> 7) Now users will be able to access the OWA, restart IIS service using
> "iisreset /noforce".
>
> Hope this helps.
>
>
>
> Best regards,
> Robbin Meng(MSFT)
> Microsoft Online Newsgroup Support
>
> ==================================================================
> Please post your SBS 2008 related questions to the SBS newsgroup on
> Connect website:
> https://connect.microsoft.com/sbs08/...i/default.aspx
>
> Please post your EBS related questions to the EBS newsgroup on Connect
> website:
> https://connect.microsoft.com/ebs08/...i/default.aspx
>
> If you want to use a newsreader other than a web forum to access these
> newsgroups,
> please refer to the following blog to apply NNTP password and configure a
> newsreader:
> http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
> ==================================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ==================================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> ==================================================================
>
>
>

Ok, I went back through and verified that everything in 917686 has been
done. No luck. As for your additional instructions, I assume by the OWA
virtual directory, you actually mean the Exchweb directory, in which case I
have completed those steps as well. Still no luck. I still get "440 Login
Timeout" instantly. (both via sitename.com/exchange from remote and
servername/exchange from local.) Company web works and I am able to pickup
mail via outlook and POP3 SSL
** Tom **

""Robbin Meng [MSFT]"" <v-robmen@newsgroup> wrote in message
news:rUjhTx3jKHA.4300@newsgroup

>
> Hello Tom,
>
> Thanks for your post.
>
> I am not sure if you have referred to the KB917686 and finished all the
> suggested 5 steps. If not, please go through the KB917686 and follow it
> step by step, since besides resetting the passwords for
> IUSR_server and IWAM_server accounts there are still a few more settings
> to check, e.g. make sure IUSR_server and IWAM_server accounts are in the
> local Users group.
>
> Error message when users try to log on to an Exchange Server 2003
> organization by using Outlook Web Access: "440 Login Timeout"
> http://support.microsoft.com/kb/917686
>
> Moreover, please check the OWA virtual directory permission.
>
> 1) Open IIS
> 2) Expend Default web site
> 3) Right click on OWA virtual directory
> 4) Select Edit permission
> 5) Now select Security
> 6) Add authenticated users and give read access to it
> 7) Now users will be able to access the OWA, restart IIS service using
> "iisreset /noforce".
>
> Hope this helps.
>
>
>
> Best regards,
> Robbin Meng(MSFT)
> Microsoft Online Newsgroup Support
>
> ==================================================================
> Please post your SBS 2008 related questions to the SBS newsgroup on
> Connect website:
> https://connect.microsoft.com/sbs08/...i/default.aspx
>
> Please post your EBS related questions to the EBS newsgroup on Connect
> website:
> https://connect.microsoft.com/ebs08/...i/default.aspx
>
> If you want to use a newsreader other than a web forum to access these
> newsgroups,
> please refer to the following blog to apply NNTP password and configure a
> newsreader:
> http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
> ==================================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ==================================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> ==================================================================
>
>
>

Hi Tom,

Thanks for your reply and let me know the latest situations.

To go on troubleshooting, I suggest you try the following 2 steps:

1. Rerun CEICW wizard to reset the OWA virtual directly configurations in IIS. If it persists, please manually reset the Exchange OWA virtual directories on SBS:

Virtual Internet Information Services (IIS) Directories That Are Used by Outlook Web Access in Exchange Server 2003
<http://support.microsoft.com/kb/821898/en-us>

How to reset the default virtual directories that are required to provide Outlook Web Access, Exchange ActiveSync, and Outlook Mobile Access services in Exchange Server 2003
<http://support.microsoft.com/kb/883380/en-us>

2. If the issue persists, heck and change the Exchange application pool to the network service" identity instead of "Local System" identity. Open IIS console, expand to Application Pools, then go to
"ExchangeApplicationPool" properties, see "Identity", and Application pool identity. Change the application pool to the "network service" identity instead of "Local
System" identity.

BTW, do you have ISA server or any other 3rd party firewalls installed? if any, please temporarily disable all of them for test perpuse.

Please have a try and hope this helps.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

Funny thing here. I reset the password for anonymous access (via the
adsutil.vbs script) for the THIRD time and this time it worked. No clue as
to why it didn't work before. In any case, this issue is not resolved.
Thanks for your time.


""Robbin Meng [MSFT]"" <v-robmen@newsgroup> wrote in message
news:hkRaOLnkKHA.3976@newsgroup

>
> Hi Tom,
>
> Thanks for your reply and let me know the latest situations.
>
> To go on troubleshooting, I suggest you try the following 2 steps:
>
> 1. Rerun CEICW wizard to reset the OWA virtual directly configurations in
> IIS. If it persists, please manually reset the Exchange OWA virtual
> directories on SBS:
>
> Virtual Internet Information Services (IIS) Directories That Are Used by
> Outlook Web Access in Exchange Server 2003
> <http://support.microsoft.com/kb/821898/en-us>
>
> How to reset the default virtual directories that are required to provide
> Outlook Web Access, Exchange ActiveSync, and Outlook Mobile Access
> services in Exchange Server 2003
> <http://support.microsoft.com/kb/883380/en-us>
>
> 2. If the issue persists, heck and change the Exchange application pool to
> the network service" identity instead of "Local System" identity. Open IIS
> console, expand to Application Pools, then go to
> "ExchangeApplicationPool" properties, see "Identity", and Application pool
> identity. Change the application pool to the "network service" identity
> instead of "Local
> System" identity.
>
> BTW, do you have ISA server or any other 3rd party firewalls installed? if
> any, please temporarily disable all of them for test perpuse.
>
> Please have a try and hope this helps.
>
>
> Best regards,
> Robbin Meng(MSFT)
> Microsoft Online Newsgroup Support
>
>

Hi Tom,

Thanks for your update and glad to know resetting the password for anonymous finally solved the issue. You are welcome.

It's a little weird as it works after our several attempts. Meanwhile, please save our whole troubleshooting steps as backup solution in case the issue reoccurs later.

More related articles:

How to Troubleshoot the 440 Login Timeout Error Message in Outlook Web Access
http://technet.microsoft.com/en-us/l...EXCHG.80).aspx

IIS 6.0: HOW TO: Configure IIS to Control the Anonymous Password
http://support.microsoft.com/kb/332167

Please feel free to let me know if you have any questions or if you need further assistance.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support