Windows Vista Forums

WD SES Device USB Device

  1. #1


    Andyba Guest

    WD SES Device USB Device

    Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
    SBS 2008 backups.

    Turns out it's not exactly the same as previous ones I've bought. Slightly
    smaller, and with a different style USB connection on the drive.

    More importantly it shows an error in device manager, and a driver update
    fails to find anything to correct the error.

    I have done a backup (but not a restore) with it, with no indicated error,
    but I should really find the correct driver to loose the exclamation mark.

    Anyone else had this?

    TIA
    Andy


      My System SpecsSystem Spec

  2.   


  3. #2


    Merv Porter [SBS-MVP] Guest

    Re: WD SES Device USB Device

    Is this one of those "SES" drives that has the Smartware on it?

    Windows fails to locate drivers for an external hard drive
    http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1

    --
    Merv Porter [SBS-MVP]
    ============================

    "Andyba" <andy_baguley@newsgroup> wrote in message
    news:#4aCkdflKHA.4772@newsgroup

    > Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
    > SBS 2008 backups.
    >
    > Turns out it's not exactly the same as previous ones I've bought. Slightly
    > smaller, and with a different style USB connection on the drive.
    >
    > More importantly it shows an error in device manager, and a driver update
    > fails to find anything to correct the error.
    >
    > I have done a backup (but not a restore) with it, with no indicated error,
    > but I should really find the correct driver to loose the exclamation mark.
    >
    > Anyone else had this?
    >
    > TIA
    > Andy

      My System SpecsSystem Spec

  4. #3


    Andyba Guest

    Re: WD SES Device USB Device

    Yes, it "did" have Smartware on it.

    I have looked at that page previously too, and originally assumed that OS
    support in Windows 7 would include OS support in SBS2008, but not apparently
    so.

    My attempts to get rid of the driver error have involved:

    Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    Use of Virtual CD manager to remove the Virtual CD.
    (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    Then a full NTFS format.
    Finally when configured as an SBS 2008 backup drive it will have received
    another trashing!

    It's presently formatted NTFS and not configured as an SBS backup drive.

    I've just tried it now on OS's that have never seen it before, and have no
    WD software installed.

    XP SP3. Wanted to connect to the internet to find a driver. Same device
    manager error as SBS2008. Presently I've not connected to try and find one.
    Shows up as G: in Disk Management, but does not appear in "My Computer".

    Vista and Windows 7. Same device manager error and cancelled driver search
    as XP, except it did show in "Computer", and I was able to read and write.

    I'd like to control the driver install so I know were it comes from, hence
    the reason for not allowing Vista and Windows 7 to search the internet.

    I thought SBS backup was going to be easy, and it was with the previous WD
    Passport, but this new beast has me searching for a tape drive!

    Rgds



    "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    news:%23K3n8chlKHA.5040@newsgroup

    > Is this one of those "SES" drives that has the Smartware on it?
    >
    > Windows fails to locate drivers for an external hard drive
    > http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >
    > --
    > Merv Porter [SBS-MVP]
    > ============================
    >
    > "Andyba" <andy_baguley@newsgroup> wrote in message
    > news:#4aCkdflKHA.4772@newsgroup

    >> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
    >> SBS 2008 backups.
    >>
    >> Turns out it's not exactly the same as previous ones I've bought.
    >> Slightly smaller, and with a different style USB connection on the drive.
    >>
    >> More importantly it shows an error in device manager, and a driver update
    >> fails to find anything to correct the error.
    >>
    >> I have done a backup (but not a restore) with it, with no indicated
    >> error, but I should really find the correct driver to loose the
    >> exclamation mark.
    >>
    >> Anyone else had this?
    >>
    >> TIA
    >> Andy
    >

      My System SpecsSystem Spec

  5. #4


    Merv Porter [SBS-MVP] Guest

    Re: WD SES Device USB Device

    I haven't found anything that will allow you to disable the SES (SCSI
    Enclosure Services) on these new drives. So, if you can't install the
    driver for it, you'll continually get the pop-up to install it. It appears
    Western Digital has taken an otherwise good drive and turned it into a
    brick. Sad to see this as I've been using their Passport drives for the
    past 3 years without incident. At this point, I would return the drive for
    a full refund and go to their competition for an external hard drive.

    --
    Merv Porter [SBS-MVP]
    ============================
    "Andyba" <andy_baguley@newsgroup> wrote in message
    news:urgRMSplKHA.3792@newsgroup

    > Yes, it "did" have Smartware on it.
    >
    > I have looked at that page previously too, and originally assumed that OS
    > support in Windows 7 would include OS support in SBS2008, but not
    > apparently so.
    >
    > My attempts to get rid of the driver error have involved:
    >
    > Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    > Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    > Use of Virtual CD manager to remove the Virtual CD.
    > (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    > Then a full NTFS format.
    > Finally when configured as an SBS 2008 backup drive it will have received
    > another trashing!
    >
    > It's presently formatted NTFS and not configured as an SBS backup drive.
    >
    > I've just tried it now on OS's that have never seen it before, and have no
    > WD software installed.
    >
    > XP SP3. Wanted to connect to the internet to find a driver. Same device
    > manager error as SBS2008. Presently I've not connected to try and find
    > one. Shows up as G: in Disk Management, but does not appear in "My
    > Computer".
    >
    > Vista and Windows 7. Same device manager error and cancelled driver search
    > as XP, except it did show in "Computer", and I was able to read and write.
    >
    > I'd like to control the driver install so I know were it comes from, hence
    > the reason for not allowing Vista and Windows 7 to search the internet.
    >
    > I thought SBS backup was going to be easy, and it was with the previous WD
    > Passport, but this new beast has me searching for a tape drive!
    >
    > Rgds
    >
    >
    >
    > "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    > news:%23K3n8chlKHA.5040@newsgroup

    >> Is this one of those "SES" drives that has the Smartware on it?
    >>
    >> Windows fails to locate drivers for an external hard drive
    >> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>
    >> --
    >> Merv Porter [SBS-MVP]
    >> ============================
    >>
    >> "Andyba" <andy_baguley@newsgroup> wrote in message
    >> news:#4aCkdflKHA.4772@newsgroup

    >>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
    >>> for SBS 2008 backups.
    >>>
    >>> Turns out it's not exactly the same as previous ones I've bought.
    >>> Slightly smaller, and with a different style USB connection on the
    >>> drive.
    >>>
    >>> More importantly it shows an error in device manager, and a driver
    >>> update fails to find anything to correct the error.
    >>>
    >>> I have done a backup (but not a restore) with it, with no indicated
    >>> error, but I should really find the correct driver to loose the
    >>> exclamation mark.
    >>>
    >>> Anyone else had this?
    >>>
    >>> TIA
    >>> Andy
    >>
    >

      My System SpecsSystem Spec

  6. #5


    Andyba Guest

    Re: WD SES Device USB Device


    "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    news:uHFAS4qlKHA.2164@newsgroup

    >I haven't found anything that will allow you to disable the SES (SCSI
    >Enclosure Services) on these new drives. So, if you can't install the
    >driver for it, you'll continually get the pop-up to install it.
    There is some more info here, and a link to a driver, although I don't think
    I'll try it on a server.

    http://www.avforums.com/forums/netwo...smartware.html

    >It appears Western Digital has taken an otherwise good drive and turned it
    >into a brick. Sad to see this as I've been using their Passport drives for
    >the past 3 years without incident.
    Yup

    http://www.amazon.com/Western-Digita...DateDescending

    The comments about the dodgey connector convinced me. Not what you want when
    you are changing drives regularly!

    >At this point, I would return the drive for a full refund and go to their
    >competition for an external hard drive.
    Any Reccomendations?

    Rgds
    Andy

    >
    > --
    > Merv Porter [SBS-MVP]
    > ============================
    > "Andyba" <andy_baguley@newsgroup> wrote in message
    > news:urgRMSplKHA.3792@newsgroup

    >> Yes, it "did" have Smartware on it.
    >>
    >> I have looked at that page previously too, and originally assumed that OS
    >> support in Windows 7 would include OS support in SBS2008, but not
    >> apparently so.
    >>
    >> My attempts to get rid of the driver error have involved:
    >>
    >> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    >> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    >> Use of Virtual CD manager to remove the Virtual CD.
    >> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    >> Then a full NTFS format.
    >> Finally when configured as an SBS 2008 backup drive it will have received
    >> another trashing!
    >>
    >> It's presently formatted NTFS and not configured as an SBS backup drive.
    >>
    >> I've just tried it now on OS's that have never seen it before, and have
    >> no WD software installed.
    >>
    >> XP SP3. Wanted to connect to the internet to find a driver. Same device
    >> manager error as SBS2008. Presently I've not connected to try and find
    >> one. Shows up as G: in Disk Management, but does not appear in "My
    >> Computer".
    >>
    >> Vista and Windows 7. Same device manager error and cancelled driver
    >> search as XP, except it did show in "Computer", and I was able to read
    >> and write.
    >>
    >> I'd like to control the driver install so I know were it comes from,
    >> hence the reason for not allowing Vista and Windows 7 to search the
    >> internet.
    >>
    >> I thought SBS backup was going to be easy, and it was with the previous
    >> WD Passport, but this new beast has me searching for a tape drive!
    >>
    >> Rgds
    >>
    >>
    >>
    >> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >> news:%23K3n8chlKHA.5040@newsgroup

    >>> Is this one of those "SES" drives that has the Smartware on it?
    >>>
    >>> Windows fails to locate drivers for an external hard drive
    >>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>>
    >>> --
    >>> Merv Porter [SBS-MVP]
    >>> ============================
    >>>
    >>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>> news:#4aCkdflKHA.4772@newsgroup
    >>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
    >>>> for SBS 2008 backups.
    >>>>
    >>>> Turns out it's not exactly the same as previous ones I've bought.
    >>>> Slightly smaller, and with a different style USB connection on the
    >>>> drive.
    >>>>
    >>>> More importantly it shows an error in device manager, and a driver
    >>>> update fails to find anything to correct the error.
    >>>>
    >>>> I have done a backup (but not a restore) with it, with no indicated
    >>>> error, but I should really find the correct driver to loose the
    >>>> exclamation mark.
    >>>>
    >>>> Anyone else had this?
    >>>>
    >>>> TIA
    >>>> Andy
    >>>
    >>

      My System SpecsSystem Spec

  7. #6


    Merv Porter [SBS-MVP] Guest

    Re: WD SES Device USB Device

    I haven't had the need to buy a new USB drive for a while, but I'd probably
    give the Seagate Freeagent Go drives a try.

    Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
    http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG

    I've seen some data that suggests that the USB connectors on most consumer
    and business grade equipment is really only intended for 50-500 connects or
    disconnects. To reduce the wear and tear on the external drive connector
    and on the server's USB connector, I usually buy a (Male A-to-Female A)
    extender USB cable, connect it to the server, connect the USB cable that
    comes with the external USB drive to that drive and then mate the two
    cables. When it comes time to switch out external drives, I break the
    connection between the extender cable and the external drive's USB cable,
    always leaving the USB cable connected to the external drive and the
    extender cable connected to the server. The second external drive, again
    with it's short USB cable always connected to it, is then connected to the
    extender cable. This seems to work well.

    --
    Merv Porter [SBS-MVP]
    ============================

    "Andyba" <andy_baguley@newsgroup> wrote in message
    news:#ff8F6slKHA.2188@newsgroup

    >
    > "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    > news:uHFAS4qlKHA.2164@newsgroup

    >>I haven't found anything that will allow you to disable the SES (SCSI
    >>Enclosure Services) on these new drives. So, if you can't install the
    >>driver for it, you'll continually get the pop-up to install it.
    >
    > There is some more info here, and a link to a driver, although I don't
    > think I'll try it on a server.
    >
    > http://www.avforums.com/forums/netwo...smartware.html
    >

    >>It appears Western Digital has taken an otherwise good drive and turned it
    >>into a brick. Sad to see this as I've been using their Passport drives
    >>for the past 3 years without incident.
    >
    > Yup
    >
    > http://www.amazon.com/Western-Digita...DateDescending
    >
    > The comments about the dodgey connector convinced me. Not what you want
    > when you are changing drives regularly!
    >

    >>At this point, I would return the drive for a full refund and go to their
    >>competition for an external hard drive.
    >
    > Any Reccomendations?
    >
    > Rgds
    > Andy
    >

    >>
    >> --
    >> Merv Porter [SBS-MVP]
    >> ============================
    >> "Andyba" <andy_baguley@newsgroup> wrote in message
    >> news:urgRMSplKHA.3792@newsgroup

    >>> Yes, it "did" have Smartware on it.
    >>>
    >>> I have looked at that page previously too, and originally assumed that
    >>> OS support in Windows 7 would include OS support in SBS2008, but not
    >>> apparently so.
    >>>
    >>> My attempts to get rid of the driver error have involved:
    >>>
    >>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    >>> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    >>> Use of Virtual CD manager to remove the Virtual CD.
    >>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    >>> Then a full NTFS format.
    >>> Finally when configured as an SBS 2008 backup drive it will have
    >>> received another trashing!
    >>>
    >>> It's presently formatted NTFS and not configured as an SBS backup drive.
    >>>
    >>> I've just tried it now on OS's that have never seen it before, and have
    >>> no WD software installed.
    >>>
    >>> XP SP3. Wanted to connect to the internet to find a driver. Same device
    >>> manager error as SBS2008. Presently I've not connected to try and find
    >>> one. Shows up as G: in Disk Management, but does not appear in "My
    >>> Computer".
    >>>
    >>> Vista and Windows 7. Same device manager error and cancelled driver
    >>> search as XP, except it did show in "Computer", and I was able to read
    >>> and write.
    >>>
    >>> I'd like to control the driver install so I know were it comes from,
    >>> hence the reason for not allowing Vista and Windows 7 to search the
    >>> internet.
    >>>
    >>> I thought SBS backup was going to be easy, and it was with the previous
    >>> WD Passport, but this new beast has me searching for a tape drive!
    >>>
    >>> Rgds
    >>>
    >>>
    >>>
    >>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>> news:%23K3n8chlKHA.5040@newsgroup
    >>>> Is this one of those "SES" drives that has the Smartware on it?
    >>>>
    >>>> Windows fails to locate drivers for an external hard drive
    >>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>>>
    >>>> --
    >>>> Merv Porter [SBS-MVP]
    >>>> ============================
    >>>>
    >>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>> news:#4aCkdflKHA.4772@newsgroup
    >>>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
    >>>>> for SBS 2008 backups.
    >>>>>
    >>>>> Turns out it's not exactly the same as previous ones I've bought.
    >>>>> Slightly smaller, and with a different style USB connection on the
    >>>>> drive.
    >>>>>
    >>>>> More importantly it shows an error in device manager, and a driver
    >>>>> update fails to find anything to correct the error.
    >>>>>
    >>>>> I have done a backup (but not a restore) with it, with no indicated
    >>>>> error, but I should really find the correct driver to loose the
    >>>>> exclamation mark.
    >>>>>
    >>>>> Anyone else had this?
    >>>>>
    >>>>> TIA
    >>>>> Andy
    >>>>
    >>>
    >

      My System SpecsSystem Spec

  8. #7


    Les Connor [SBS MVP] Guest

    Re: WD SES Device USB Device

    I've had good results with the seagates, including the 1TB drives.

    For swapping, HP has some nice 2.5" drives (320gb), that slip into a cradle
    like a cell phone charging cradle - might save the connectors some stress.
    They also come with a zip-up carrying case.

    --
    -----------------------------------------------
    Les Connor [SBS MVP]

    "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    news:OdGt1atlKHA.5608@newsgroup

    > I haven't had the need to buy a new USB drive for a while, but I'd
    > probably give the Seagate Freeagent Go drives a try.
    >
    > Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
    > http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
    >
    > I've seen some data that suggests that the USB connectors on most consumer
    > and business grade equipment is really only intended for 50-500 connects
    > or disconnects. To reduce the wear and tear on the external drive
    > connector and on the server's USB connector, I usually buy a (Male
    > A-to-Female A) extender USB cable, connect it to the server, connect the
    > USB cable that comes with the external USB drive to that drive and then
    > mate the two cables. When it comes time to switch out external drives, I
    > break the connection between the extender cable and the external drive's
    > USB cable, always leaving the USB cable connected to the external drive
    > and the extender cable connected to the server. The second external
    > drive, again with it's short USB cable always connected to it, is then
    > connected to the extender cable. This seems to work well.
    >
    > --
    > Merv Porter [SBS-MVP]
    > ============================
    >
    > "Andyba" <andy_baguley@newsgroup> wrote in message
    > news:#ff8F6slKHA.2188@newsgroup

    >>
    >> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >> news:uHFAS4qlKHA.2164@newsgroup

    >>>I haven't found anything that will allow you to disable the SES (SCSI
    >>>Enclosure Services) on these new drives. So, if you can't install the
    >>>driver for it, you'll continually get the pop-up to install it.
    >>
    >> There is some more info here, and a link to a driver, although I don't
    >> think I'll try it on a server.
    >>
    >> http://www.avforums.com/forums/netwo...smartware.html
    >>

    >>>It appears Western Digital has taken an otherwise good drive and turned
    >>>it into a brick. Sad to see this as I've been using their Passport
    >>>drives for the past 3 years without incident.
    >>
    >> Yup
    >>
    >> http://www.amazon.com/Western-Digita...DateDescending
    >>
    >> The comments about the dodgey connector convinced me. Not what you want
    >> when you are changing drives regularly!
    >>

    >>>At this point, I would return the drive for a full refund and go to their
    >>>competition for an external hard drive.
    >>
    >> Any Reccomendations?
    >>
    >> Rgds
    >> Andy
    >>

    >>>
    >>> --
    >>> Merv Porter [SBS-MVP]
    >>> ============================
    >>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>> news:urgRMSplKHA.3792@newsgroup
    >>>> Yes, it "did" have Smartware on it.
    >>>>
    >>>> I have looked at that page previously too, and originally assumed that
    >>>> OS support in Windows 7 would include OS support in SBS2008, but not
    >>>> apparently so.
    >>>>
    >>>> My attempts to get rid of the driver error have involved:
    >>>>
    >>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    >>>> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    >>>> Use of Virtual CD manager to remove the Virtual CD.
    >>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    >>>> Then a full NTFS format.
    >>>> Finally when configured as an SBS 2008 backup drive it will have
    >>>> received another trashing!
    >>>>
    >>>> It's presently formatted NTFS and not configured as an SBS backup
    >>>> drive.
    >>>>
    >>>> I've just tried it now on OS's that have never seen it before, and have
    >>>> no WD software installed.
    >>>>
    >>>> XP SP3. Wanted to connect to the internet to find a driver. Same device
    >>>> manager error as SBS2008. Presently I've not connected to try and find
    >>>> one. Shows up as G: in Disk Management, but does not appear in "My
    >>>> Computer".
    >>>>
    >>>> Vista and Windows 7. Same device manager error and cancelled driver
    >>>> search as XP, except it did show in "Computer", and I was able to read
    >>>> and write.
    >>>>
    >>>> I'd like to control the driver install so I know were it comes from,
    >>>> hence the reason for not allowing Vista and Windows 7 to search the
    >>>> internet.
    >>>>
    >>>> I thought SBS backup was going to be easy, and it was with the previous
    >>>> WD Passport, but this new beast has me searching for a tape drive!
    >>>>
    >>>> Rgds
    >>>>
    >>>>
    >>>>
    >>>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>>> news:%23K3n8chlKHA.5040@newsgroup
    >>>>> Is this one of those "SES" drives that has the Smartware on it?
    >>>>>
    >>>>> Windows fails to locate drivers for an external hard drive
    >>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>>>>
    >>>>> --
    >>>>> Merv Porter [SBS-MVP]
    >>>>> ============================
    >>>>>
    >>>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>>> news:#4aCkdflKHA.4772@newsgroup
    >>>>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
    >>>>>> for SBS 2008 backups.
    >>>>>>
    >>>>>> Turns out it's not exactly the same as previous ones I've bought.
    >>>>>> Slightly smaller, and with a different style USB connection on the
    >>>>>> drive.
    >>>>>>
    >>>>>> More importantly it shows an error in device manager, and a driver
    >>>>>> update fails to find anything to correct the error.
    >>>>>>
    >>>>>> I have done a backup (but not a restore) with it, with no indicated
    >>>>>> error, but I should really find the correct driver to loose the
    >>>>>> exclamation mark.
    >>>>>>
    >>>>>> Anyone else had this?
    >>>>>>
    >>>>>> TIA
    >>>>>> Andy
    >>>>>
    >>>>
    >>

      My System SpecsSystem Spec

  9. #8


    Merv Porter [SBS-MVP] Guest

    Re: WD SES Device USB Device

    Do the 1TB FreeAgent Go units require an external power supply or do they
    pull their power from the USB port (as with the lesser capacity drives)?

    --
    Merv Porter [SBS-MVP]
    ============================

    "Les Connor [SBS MVP]" <les.connor@newsgroup> wrote in message
    news:OdheUz4lKHA.2184@newsgroup

    > I've had good results with the seagates, including the 1TB drives.
    >
    > For swapping, HP has some nice 2.5" drives (320gb), that slip into a
    > cradle like a cell phone charging cradle - might save the connectors some
    > stress. They also come with a zip-up carrying case.
    >
    > --
    > -----------------------------------------------
    > Les Connor [SBS MVP]
    >
    > "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    > news:OdGt1atlKHA.5608@newsgroup

    >> I haven't had the need to buy a new USB drive for a while, but I'd
    >> probably give the Seagate Freeagent Go drives a try.
    >>
    >> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
    >> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
    >>
    >> I've seen some data that suggests that the USB connectors on most
    >> consumer and business grade equipment is really only intended for 50-500
    >> connects or disconnects. To reduce the wear and tear on the external
    >> drive connector and on the server's USB connector, I usually buy a (Male
    >> A-to-Female A) extender USB cable, connect it to the server, connect the
    >> USB cable that comes with the external USB drive to that drive and then
    >> mate the two cables. When it comes time to switch out external drives, I
    >> break the connection between the extender cable and the external drive's
    >> USB cable, always leaving the USB cable connected to the external drive
    >> and the extender cable connected to the server. The second external
    >> drive, again with it's short USB cable always connected to it, is then
    >> connected to the extender cable. This seems to work well.
    >>
    >> --
    >> Merv Porter [SBS-MVP]
    >> ============================
    >>
    >> "Andyba" <andy_baguley@newsgroup> wrote in message
    >> news:#ff8F6slKHA.2188@newsgroup

    >>>
    >>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>> news:uHFAS4qlKHA.2164@newsgroup
    >>>>I haven't found anything that will allow you to disable the SES (SCSI
    >>>>Enclosure Services) on these new drives. So, if you can't install the
    >>>>driver for it, you'll continually get the pop-up to install it.
    >>>
    >>> There is some more info here, and a link to a driver, although I don't
    >>> think I'll try it on a server.
    >>>
    >>> http://www.avforums.com/forums/netwo...smartware.html
    >>>
    >>>>It appears Western Digital has taken an otherwise good drive and turned
    >>>>it into a brick. Sad to see this as I've been using their Passport
    >>>>drives for the past 3 years without incident.
    >>>
    >>> Yup
    >>>
    >>> http://www.amazon.com/Western-Digita...DateDescending
    >>>
    >>> The comments about the dodgey connector convinced me. Not what you want
    >>> when you are changing drives regularly!
    >>>
    >>>>At this point, I would return the drive for a full refund and go to
    >>>>their competition for an external hard drive.
    >>>
    >>> Any Reccomendations?
    >>>
    >>> Rgds
    >>> Andy
    >>>
    >>>>
    >>>> --
    >>>> Merv Porter [SBS-MVP]
    >>>> ============================
    >>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>> news:urgRMSplKHA.3792@newsgroup
    >>>>> Yes, it "did" have Smartware on it.
    >>>>>
    >>>>> I have looked at that page previously too, and originally assumed that
    >>>>> OS support in Windows 7 would include OS support in SBS2008, but not
    >>>>> apparently so.
    >>>>>
    >>>>> My attempts to get rid of the driver error have involved:
    >>>>>
    >>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    >>>>> Update to Smartware.
    >>>>> (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    >>>>> Use of Virtual CD manager to remove the Virtual CD.
    >>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    >>>>> Then a full NTFS format.
    >>>>> Finally when configured as an SBS 2008 backup drive it will have
    >>>>> received another trashing!
    >>>>>
    >>>>> It's presently formatted NTFS and not configured as an SBS backup
    >>>>> drive.
    >>>>>
    >>>>> I've just tried it now on OS's that have never seen it before, and
    >>>>> have no WD software installed.
    >>>>>
    >>>>> XP SP3. Wanted to connect to the internet to find a driver. Same
    >>>>> device manager error as SBS2008. Presently I've not connected to try
    >>>>> and find one. Shows up as G: in Disk Management, but does not appear
    >>>>> in "My Computer".
    >>>>>
    >>>>> Vista and Windows 7. Same device manager error and cancelled driver
    >>>>> search as XP, except it did show in "Computer", and I was able to read
    >>>>> and write.
    >>>>>
    >>>>> I'd like to control the driver install so I know were it comes from,
    >>>>> hence the reason for not allowing Vista and Windows 7 to search the
    >>>>> internet.
    >>>>>
    >>>>> I thought SBS backup was going to be easy, and it was with the
    >>>>> previous WD Passport, but this new beast has me searching for a tape
    >>>>> drive!
    >>>>>
    >>>>> Rgds
    >>>>>
    >>>>>
    >>>>>
    >>>>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>>>> news:%23K3n8chlKHA.5040@newsgroup
    >>>>>> Is this one of those "SES" drives that has the Smartware on it?
    >>>>>>
    >>>>>> Windows fails to locate drivers for an external hard drive
    >>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>>>>>
    >>>>>> --
    >>>>>> Merv Porter [SBS-MVP]
    >>>>>> ============================
    >>>>>>
    >>>>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>>>> news:#4aCkdflKHA.4772@newsgroup
    >>>>>>> Just acquired a new WD Passport My Essential drive
    >>>>>>> (WDBAAA2500ABK-00) for SBS 2008 backups.
    >>>>>>>
    >>>>>>> Turns out it's not exactly the same as previous ones I've bought.
    >>>>>>> Slightly smaller, and with a different style USB connection on the
    >>>>>>> drive.
    >>>>>>>
    >>>>>>> More importantly it shows an error in device manager, and a driver
    >>>>>>> update fails to find anything to correct the error.
    >>>>>>>
    >>>>>>> I have done a backup (but not a restore) with it, with no indicated
    >>>>>>> error, but I should really find the correct driver to loose the
    >>>>>>> exclamation mark.
    >>>>>>>
    >>>>>>> Anyone else had this?
    >>>>>>>
    >>>>>>> TIA
    >>>>>>> Andy
    >>>>>>
    >>>>>
    >>>

      My System SpecsSystem Spec

  10. #9


    Les Connor [SBS MVP] Guest

    Re: WD SES Device USB Device

    I'm not sure if mine is a "go" or not, but it uses external power.

    --
    -----------------------------------------------
    Les Connor [SBS MVP]

    "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    news:eJKxbY6lKHA.2184@newsgroup

    > Do the 1TB FreeAgent Go units require an external power supply or do they
    > pull their power from the USB port (as with the lesser capacity drives)?
    >
    > --
    > Merv Porter [SBS-MVP]
    > ============================
    >
    > "Les Connor [SBS MVP]" <les.connor@newsgroup> wrote in message
    > news:OdheUz4lKHA.2184@newsgroup

    >> I've had good results with the seagates, including the 1TB drives.
    >>
    >> For swapping, HP has some nice 2.5" drives (320gb), that slip into a
    >> cradle like a cell phone charging cradle - might save the connectors some
    >> stress. They also come with a zip-up carrying case.
    >>
    >> --
    >> -----------------------------------------------
    >> Les Connor [SBS MVP]
    >>
    >> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >> news:OdGt1atlKHA.5608@newsgroup

    >>> I haven't had the need to buy a new USB drive for a while, but I'd
    >>> probably give the Seagate Freeagent Go drives a try.
    >>>
    >>> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
    >>> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
    >>>
    >>> I've seen some data that suggests that the USB connectors on most
    >>> consumer and business grade equipment is really only intended for 50-500
    >>> connects or disconnects. To reduce the wear and tear on the external
    >>> drive connector and on the server's USB connector, I usually buy a (Male
    >>> A-to-Female A) extender USB cable, connect it to the server, connect the
    >>> USB cable that comes with the external USB drive to that drive and then
    >>> mate the two cables. When it comes time to switch out external drives,
    >>> I break the connection between the extender cable and the external
    >>> drive's USB cable, always leaving the USB cable connected to the
    >>> external drive and the extender cable connected to the server. The
    >>> second external drive, again with it's short USB cable always connected
    >>> to it, is then connected to the extender cable. This seems to work
    >>> well.
    >>>
    >>> --
    >>> Merv Porter [SBS-MVP]
    >>> ============================
    >>>
    >>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>> news:#ff8F6slKHA.2188@newsgroup
    >>>>
    >>>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>>> news:uHFAS4qlKHA.2164@newsgroup
    >>>>>I haven't found anything that will allow you to disable the SES (SCSI
    >>>>>Enclosure Services) on these new drives. So, if you can't install the
    >>>>>driver for it, you'll continually get the pop-up to install it.
    >>>>
    >>>> There is some more info here, and a link to a driver, although I don't
    >>>> think I'll try it on a server.
    >>>>
    >>>> http://www.avforums.com/forums/netwo...smartware.html
    >>>>
    >>>>>It appears Western Digital has taken an otherwise good drive and turned
    >>>>>it into a brick. Sad to see this as I've been using their Passport
    >>>>>drives for the past 3 years without incident.
    >>>>
    >>>> Yup
    >>>>
    >>>> http://www.amazon.com/Western-Digita...DateDescending
    >>>>
    >>>> The comments about the dodgey connector convinced me. Not what you want
    >>>> when you are changing drives regularly!
    >>>>
    >>>>>At this point, I would return the drive for a full refund and go to
    >>>>>their competition for an external hard drive.
    >>>>
    >>>> Any Reccomendations?
    >>>>
    >>>> Rgds
    >>>> Andy
    >>>>
    >>>>>
    >>>>> --
    >>>>> Merv Porter [SBS-MVP]
    >>>>> ============================
    >>>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>>> news:urgRMSplKHA.3792@newsgroup
    >>>>>> Yes, it "did" have Smartware on it.
    >>>>>>
    >>>>>> I have looked at that page previously too, and originally assumed
    >>>>>> that OS support in Windows 7 would include OS support in SBS2008, but
    >>>>>> not apparently so.
    >>>>>>
    >>>>>> My attempts to get rid of the driver error have involved:
    >>>>>>
    >>>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    >>>>>> Update to Smartware.
    >>>>>> (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    >>>>>> Use of Virtual CD manager to remove the Virtual CD.
    >>>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    >>>>>> Then a full NTFS format.
    >>>>>> Finally when configured as an SBS 2008 backup drive it will have
    >>>>>> received another trashing!
    >>>>>>
    >>>>>> It's presently formatted NTFS and not configured as an SBS backup
    >>>>>> drive.
    >>>>>>
    >>>>>> I've just tried it now on OS's that have never seen it before, and
    >>>>>> have no WD software installed.
    >>>>>>
    >>>>>> XP SP3. Wanted to connect to the internet to find a driver. Same
    >>>>>> device manager error as SBS2008. Presently I've not connected to try
    >>>>>> and find one. Shows up as G: in Disk Management, but does not appear
    >>>>>> in "My Computer".
    >>>>>>
    >>>>>> Vista and Windows 7. Same device manager error and cancelled driver
    >>>>>> search as XP, except it did show in "Computer", and I was able to
    >>>>>> read and write.
    >>>>>>
    >>>>>> I'd like to control the driver install so I know were it comes from,
    >>>>>> hence the reason for not allowing Vista and Windows 7 to search the
    >>>>>> internet.
    >>>>>>
    >>>>>> I thought SBS backup was going to be easy, and it was with the
    >>>>>> previous WD Passport, but this new beast has me searching for a tape
    >>>>>> drive!
    >>>>>>
    >>>>>> Rgds
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>>>>> news:%23K3n8chlKHA.5040@newsgroup
    >>>>>>> Is this one of those "SES" drives that has the Smartware on it?
    >>>>>>>
    >>>>>>> Windows fails to locate drivers for an external hard drive
    >>>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>>>>>>
    >>>>>>> --
    >>>>>>> Merv Porter [SBS-MVP]
    >>>>>>> ============================
    >>>>>>>
    >>>>>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>>>>> news:#4aCkdflKHA.4772@newsgroup
    >>>>>>>> Just acquired a new WD Passport My Essential drive
    >>>>>>>> (WDBAAA2500ABK-00) for SBS 2008 backups.
    >>>>>>>>
    >>>>>>>> Turns out it's not exactly the same as previous ones I've bought.
    >>>>>>>> Slightly smaller, and with a different style USB connection on the
    >>>>>>>> drive.
    >>>>>>>>
    >>>>>>>> More importantly it shows an error in device manager, and a driver
    >>>>>>>> update fails to find anything to correct the error.
    >>>>>>>>
    >>>>>>>> I have done a backup (but not a restore) with it, with no indicated
    >>>>>>>> error, but I should really find the correct driver to loose the
    >>>>>>>> exclamation mark.
    >>>>>>>>
    >>>>>>>> Anyone else had this?
    >>>>>>>>
    >>>>>>>> TIA
    >>>>>>>> Andy
    >>>>>>>
    >>>>>>
    >>>>

      My System SpecsSystem Spec

  11. #10


    Merv Porter [SBS-MVP] Guest

    Re: WD SES Device USB Device

    I've been trying to avoid drives with external power supplies. They're fine
    as long as all external backup drives are identical. But when a drive goes
    out after year two or three and you have to buy a new drive with a different
    power supply, the client can get confused when swapping out both drive *and*
    power supply. Using the wrong power supply can lead to some headaches.

    --
    Merv Porter [SBS-MVP]
    ============================

    "Les Connor [SBS MVP]" <les.connor@newsgroup> wrote in message
    news:uQOiwhEmKHA.3840@newsgroup

    > I'm not sure if mine is a "go" or not, but it uses external power.
    >
    > --
    > -----------------------------------------------
    > Les Connor [SBS MVP]
    >
    > "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    > news:eJKxbY6lKHA.2184@newsgroup

    >> Do the 1TB FreeAgent Go units require an external power supply or do they
    >> pull their power from the USB port (as with the lesser capacity drives)?
    >>
    >> --
    >> Merv Porter [SBS-MVP]
    >> ============================
    >>
    >> "Les Connor [SBS MVP]" <les.connor@newsgroup> wrote in message
    >> news:OdheUz4lKHA.2184@newsgroup

    >>> I've had good results with the seagates, including the 1TB drives.
    >>>
    >>> For swapping, HP has some nice 2.5" drives (320gb), that slip into a
    >>> cradle like a cell phone charging cradle - might save the connectors
    >>> some stress. They also come with a zip-up carrying case.
    >>>
    >>> --
    >>> -----------------------------------------------
    >>> Les Connor [SBS MVP]
    >>>
    >>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>> news:OdGt1atlKHA.5608@newsgroup
    >>>> I haven't had the need to buy a new USB drive for a while, but I'd
    >>>> probably give the Seagate Freeagent Go drives a try.
    >>>>
    >>>> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
    >>>> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
    >>>>
    >>>> I've seen some data that suggests that the USB connectors on most
    >>>> consumer and business grade equipment is really only intended for
    >>>> 50-500 connects or disconnects. To reduce the wear and tear on the
    >>>> external drive connector and on the server's USB connector, I usually
    >>>> buy a (Male A-to-Female A) extender USB cable, connect it to the
    >>>> server, connect the USB cable that comes with the external USB drive to
    >>>> that drive and then mate the two cables. When it comes time to switch
    >>>> out external drives, I break the connection between the extender cable
    >>>> and the external drive's USB cable, always leaving the USB cable
    >>>> connected to the external drive and the extender cable connected to the
    >>>> server. The second external drive, again with it's short USB cable
    >>>> always connected to it, is then connected to the extender cable. This
    >>>> seems to work well.
    >>>>
    >>>> --
    >>>> Merv Porter [SBS-MVP]
    >>>> ============================
    >>>>
    >>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>> news:#ff8F6slKHA.2188@newsgroup
    >>>>>
    >>>>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
    >>>>> news:uHFAS4qlKHA.2164@newsgroup
    >>>>>>I haven't found anything that will allow you to disable the SES (SCSI
    >>>>>>Enclosure Services) on these new drives. So, if you can't install the
    >>>>>>driver for it, you'll continually get the pop-up to install it.
    >>>>>
    >>>>> There is some more info here, and a link to a driver, although I don't
    >>>>> think I'll try it on a server.
    >>>>>
    >>>>> http://www.avforums.com/forums/netwo...smartware.html
    >>>>>
    >>>>>>It appears Western Digital has taken an otherwise good drive and
    >>>>>>turned it into a brick. Sad to see this as I've been using their
    >>>>>>Passport drives for the past 3 years without incident.
    >>>>>
    >>>>> Yup
    >>>>>
    >>>>> http://www.amazon.com/Western-Digita...DateDescending
    >>>>>
    >>>>> The comments about the dodgey connector convinced me. Not what you
    >>>>> want when you are changing drives regularly!
    >>>>>
    >>>>>>At this point, I would return the drive for a full refund and go to
    >>>>>>their competition for an external hard drive.
    >>>>>
    >>>>> Any Reccomendations?
    >>>>>
    >>>>> Rgds
    >>>>> Andy
    >>>>>
    >>>>>>
    >>>>>> --
    >>>>>> Merv Porter [SBS-MVP]
    >>>>>> ============================
    >>>>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>>>> news:urgRMSplKHA.3792@newsgroup
    >>>>>>> Yes, it "did" have Smartware on it.
    >>>>>>>
    >>>>>>> I have looked at that page previously too, and originally assumed
    >>>>>>> that OS support in Windows 7 would include OS support in SBS2008,
    >>>>>>> but not apparently so.
    >>>>>>>
    >>>>>>> My attempts to get rid of the driver error have involved:
    >>>>>>>
    >>>>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
    >>>>>>> Update to Smartware.
    >>>>>>> (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
    >>>>>>> Use of Virtual CD manager to remove the Virtual CD.
    >>>>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
    >>>>>>> Then a full NTFS format.
    >>>>>>> Finally when configured as an SBS 2008 backup drive it will have
    >>>>>>> received another trashing!
    >>>>>>>
    >>>>>>> It's presently formatted NTFS and not configured as an SBS backup
    >>>>>>> drive.
    >>>>>>>
    >>>>>>> I've just tried it now on OS's that have never seen it before, and
    >>>>>>> have no WD software installed.
    >>>>>>>
    >>>>>>> XP SP3. Wanted to connect to the internet to find a driver. Same
    >>>>>>> device manager error as SBS2008. Presently I've not connected to try
    >>>>>>> and find one. Shows up as G: in Disk Management, but does not appear
    >>>>>>> in "My Computer".
    >>>>>>>
    >>>>>>> Vista and Windows 7. Same device manager error and cancelled driver
    >>>>>>> search as XP, except it did show in "Computer", and I was able to
    >>>>>>> read and write.
    >>>>>>>
    >>>>>>> I'd like to control the driver install so I know were it comes from,
    >>>>>>> hence the reason for not allowing Vista and Windows 7 to search the
    >>>>>>> internet.
    >>>>>>>
    >>>>>>> I thought SBS backup was going to be easy, and it was with the
    >>>>>>> previous WD Passport, but this new beast has me searching for a tape
    >>>>>>> drive!
    >>>>>>>
    >>>>>>> Rgds
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>> "Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in
    >>>>>>> message news:%23K3n8chlKHA.5040@newsgroup
    >>>>>>>> Is this one of those "SES" drives that has the Smartware on it?
    >>>>>>>>
    >>>>>>>> Windows fails to locate drivers for an external hard drive
    >>>>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
    >>>>>>>>
    >>>>>>>> --
    >>>>>>>> Merv Porter [SBS-MVP]
    >>>>>>>> ============================
    >>>>>>>>
    >>>>>>>> "Andyba" <andy_baguley@newsgroup> wrote in message
    >>>>>>>> news:#4aCkdflKHA.4772@newsgroup
    >>>>>>>>> Just acquired a new WD Passport My Essential drive
    >>>>>>>>> (WDBAAA2500ABK-00) for SBS 2008 backups.
    >>>>>>>>>
    >>>>>>>>> Turns out it's not exactly the same as previous ones I've bought.
    >>>>>>>>> Slightly smaller, and with a different style USB connection on the
    >>>>>>>>> drive.
    >>>>>>>>>
    >>>>>>>>> More importantly it shows an error in device manager, and a driver
    >>>>>>>>> update fails to find anything to correct the error.
    >>>>>>>>>
    >>>>>>>>> I have done a backup (but not a restore) with it, with no
    >>>>>>>>> indicated error, but I should really find the correct driver to
    >>>>>>>>> loose the exclamation mark.
    >>>>>>>>>
    >>>>>>>>> Anyone else had this?
    >>>>>>>>>
    >>>>>>>>> TIA
    >>>>>>>>> Andy
    >>>>>>>>
    >>>>>>>
    >>>>>

      My System SpecsSystem Spec

Page 1 of 2 12 LastLast

WD SES Device USB Device
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