Yes, it "did" have Smartware on it.
I have looked at that page previously too, and originally assumed that OS
support in Windows 7 would include OS support in SBS2008, but not apparently
My attempts to get rid of the driver
error have involved:
Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_188.8.131.52)
Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
Use of Virtual CD manager to remove the Virtual CD.
Then a full NTFS format.
Finally when configured as an SBS 2008 backup drive it will have received
It's presently formatted NTFS and not configured as an SBS backup drive.
I've just tried it now on OS's that have never seen it before, and have no
WD software installed.
XP SP3. Wanted to connect to the internet to find a driver. Same device
manager error as SBS2008. Presently I've not connected to try and find one.
Shows up as G: in Disk Management, but does not appear in "My Computer".
Vista and Windows 7. Same device manager error and cancelled driver search
as XP, except it did show in "Computer", and I was able to read and write.
I'd like to control the driver install so I know were it comes from, hence
the reason for not allowing Vista and Windows 7 to search the internet.
I thought SBS backup was going to be easy, and it was with the previous WD
Passport, but this new beast has me searching for a tape drive!
"Merv Porter [SBS-MVP]" <mwport@newsgroup_spam_hotmail.com> wrote in message
> Is this one of those "SES" drives that has the Smartware on it?
> Windows fails to locate drivers for an external hard drive
> Merv Porter [SBS-MVP]
> "Andyba" <andy_baguley@newsgroup> wrote in message
>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
>> SBS 2008 backups.
>> Turns out it's not exactly the same as previous ones I've bought.
>> Slightly smaller, and with a different style USB connection on the drive.
>> More importantly it shows an error in device manager, and a driver update
>> fails to find anything to correct the error.
>> I have done a backup (but not a restore) with it, with no indicated
>> error, but I should really find the correct driver to loose the
>> exclamation mark.
>> Anyone else had this?