Thanks for your post and others' input.
I would like to ask the same questions as Dave did to confirm the exact symptoms and sitution. In addition, does this issue occurs to paticualar user or to all domain users? If there is any error message,
please post back for further analysis. Just a reminder, please check and make sure port 443/80/4125 are open on the firwall/router inorder to use RWW externally. You may telnet the public SBS server
IP with ports to confirm. Also as Jim indicated, please check the firewall rules for sure. AFAIK, improper configuration of ISA server rules may cause this kind of issue.
RELATED KNOWLEDGE BASE TROUBLESHOOTING ARTICLES:
กค You receive an error message when you try to make a Terminal Services connection on a remote computer from a RWW console session in Windows SBS 2003 based computer
กค ISA Server prevents connection to a remote desktop when you connect through Remote Web Workplace on a Windows Small Business
กค Users cannot connect to your Small Business Server 2003 computer by using Remote Web Workplace
กค TechNet Support WebCast: An overview of Microsoft Windows Small Business Server 2003 Remote Web Workplace feature
Hope this helps.
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