Hi all,



Trying to add a new user via die Add User wizard, but get the following
error:



Faulting application addusr.exe, version 5.2.2651.0, stamp 3f5fb736,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault
address 0x06638428.





Already tried to reinstall the Admin console.. no luck there...





thx.

Hello Pieter,

Thanks for your post and Russ' input.

Yes, you can check the Event log for more error information. If the issue also occurs when you try to run other SBS wizard, as a work round, you may try to turn off DEP over these wizard applications.

- Accessed DEP (Data Execution Prevention) via >> My Computer properties >> advanced tab >> Performance Options >> Settings >> Data Execution Prevention Tab
- Option already Selected: "Turn on DEP for all programs and services except for those I select."
- Added the problematic application "addusr.exe" (which is under C:\Program files\Microsoft Windows Small Business Server\Administration\ folder)in the list.
Now try to add user via Add user Wizard via Server Management to check the issue.

Additional Info:
============
Data Execution Prevention (DEP) is a set of hardware and software technologies that perform additional checks on memory to help prevent malicious code from running on
a system. In Microsoft Windows XP Service Pack 2 (SP2) and Microsoft Windows XP Tablet PC Edition 2005,Windows Server 2003 with Service Pack 1, DEP is enforced by
hardware and by software.

The primary benefit of DEP is to help prevent code execution from data pages. Typically, code is not executed from the default heap and the stack. Hardware-enforced DEP detects code that is running
from these locations and raises an exception when execution occurs. Software-enforced DEP can help prevent malicious code from taking advantage of exception-handling mechanisms in Windows.

FOR MORE DETAILS ON DEP, PLEASE VISIT:
http://technet2.microsoft.com/Window....mspx?mfr=true
http://support.microsoft.com/kb/875352

Hope this helps.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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Thanks

Robbin & Russ.

Apologies for the delay in replyng.
Thanks Robbin for DEP trick! it worked! cheers mate!



more info on the problem:
=================
It was SBS 2003:

App Event log:

Faulting application addusr.exe, version 5.2.2651.0, stamp 3f5fb736,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0, fault
address 0x06633858.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.




""Robbin Meng [MSFT]"" <v-robmen@newsgroup> wrote in message
news:dahLhZLoKHA.2540@newsgroup

>
> Hello Pieter,
>
> Thanks for your post and Russ' input.
>
> Yes, you can check the Event log for more error information. If the issue
> also occurs when you try to run other SBS wizard, as a work round, you may
> try to turn off DEP over these wizard applications.
>
> - Accessed DEP (Data Execution Prevention) via >> My Computer properties

> >> advanced tab >> Performance Options >> Settings >> Data Execution

> Prevention Tab
> - Option already Selected: "Turn on DEP for all programs and services
> except for those I select."
> - Added the problematic application "addusr.exe" (which is under
> C:\Program files\Microsoft Windows Small Business Server\Administration\
> folder)in the list.
> Now try to add user via Add user Wizard via Server Management to check the
> issue.
>
> Additional Info:
> ============
> Data Execution Prevention (DEP) is a set of hardware and software
> technologies that perform additional checks on memory to help prevent
> malicious code from running on
> a system. In Microsoft Windows XP Service Pack 2 (SP2) and Microsoft
> Windows XP Tablet PC Edition 2005,Windows Server 2003 with Service Pack 1,
> DEP is enforced by
> hardware and by software.
>
> The primary benefit of DEP is to help prevent code execution from data
> pages. Typically, code is not executed from the default heap and the
> stack. Hardware-enforced DEP detects code that is running
> from these locations and raises an exception when execution occurs.
> Software-enforced DEP can help prevent malicious code from taking
> advantage of exception-handling mechanisms in Windows.
>
> FOR MORE DETAILS ON DEP, PLEASE VISIT:
> http://technet2.microsoft.com/Window....mspx?mfr=true
> http://support.microsoft.com/kb/875352
>
> Hope this helps.
>
>
> Best regards,
> Robbin Meng(MSFT)
> Microsoft Online Newsgroup Support
>
> ==================================================================
> Please post your SBS 2008 related questions to the SBS newsgroup on
> Connect website:
> https://connect.microsoft.com/sbs08/...i/default.aspx
>
> Please post your EBS related questions to the EBS newsgroup on Connect
> website:
> https://connect.microsoft.com/ebs08/...i/default.aspx
>
> If you want to use a newsreader other than a web forum to access these
> newsgroups,
> please refer to the following blog to apply NNTP password and configure a
> newsreader:
> http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
> ==================================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ==================================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> ==================================================================
>
>
>

Hi Pieter,

Thanks for your update. Glad to know the information was helpful. You are welcome.

Considering the issue had been resolved, to help other people from our experience, I would like to make a summary here. If you have any further concerns with this issue, feel free to let me know.


Problem Description:
===================
Trying to add a new user via die Add User wizard, but get the following error:
Faulting application addusr.exe

Cause:
===================
Application conflict with system resource processes


Resolution:
===================
As a work round, we turned off DEP over these wizard applications which the error message doesn't reoccur.


Again, thank you for posting in the SBS newsgroups. Please feel free to contact us again in the future.



Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

==================================================================
Please post your SBS 2008 related questions to the SBS newsgroup on Connect website:
https://connect.microsoft.com/sbs08/...i/default.aspx

Please post your EBS related questions to the EBS newsgroup on Connect website:
https://connect.microsoft.com/ebs08/...i/default.aspx

If you want to use a newsreader other than a web forum to access these newsgroups,
please refer to the following blog to apply NNTP password and configure a newsreader:
http://msmvps.com/blogs/bradley/arch...ewsgroups.aspx
==================================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
==================================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
==================================================================

Doesn't matter Russ, it's my pleasure :-)

I do appreciate your kind sharing valuable suggestions here with your limited spare time after busy work : )


Best regards,
Robbin