I have been getting this error on an SBS2003 R2 server with the Exchange
going "bad". It's a regular occurrence every 30 seconds in the Application
log. All of the services are running but clients (Outlook 2003, 2007 and
Windows mobile) start having issues talking to the Exchange Server. My only
resolution is to reboot the server and then things go bad again about 24-48
hours later then I start the reboot process again. This server has been up
and running fine for about 3 years and this just started about 45 days ago.

Any ideas on what to look at?

Thanks!

-Richard K


Event Type: Warning
Event Source: Server ActiveSync
Event Category: None
Event ID: 3007
Date: 2/8/2010
Time: 7:14:28 AM
User: BPI\paule
Computer: BPISERVER
Description:
Exchange mailbox Server response timeout: Server: [bpiserver.bpi.local]
User: [paule@newsgroup]. Exchange ActiveSync Server failed to communicate
with the Exchange mailbox server in a timely manner. Verify that the
Exchange mailbox Server is working correctly and is not overloaded.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Hello Richard,

Thanks for your post and others' input.

In addition, based on research and experience of the Event error 3007, it may occur if there is any 3rd party anti-virus or anti-spam software is scanning/monitoring Exchange
server services that caused the timeout issue. It might be caused by the recent update/upgrade of the anti-virus or anti-spam software. So if possible, please temporarily
disable all of them(both application and related services) if any for test purpose.

I also agree with Teneo to go ahead and run SBS BPA tool.

Additional Information:
=================

TechNet Support WebCast: The effect of antivirus software on Microsoft Exchange Server
<http://support.microsoft.com/kb/838626/en-us>

Overview of Exchange Server 2003 and antivirus software
<http://support.microsoft.com/kb/823166/en-us>

Recommendations for troubleshooting an Exchange Server computer with antivirus software installed
<http://support.microsoft.com/kb/245822/en-us>

Hope this helps. Also, if you have any questions or concerns, please do not hesitate to let me know.




Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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