Windows Vista Forums

Can not reinstall SBS monitoring on SBS2003
  1. #1


    lionmark Guest

    Can not reinstall SBS monitoring on SBS2003

    We continuously received application errors related to SBS Monitoring, with
    event ID 4014. I followed the instructions found at
    support.microsoft.com/kb/555432
    Everything went well until I tried to reinstall Monitoring. I have tried
    the process four times with multiple reboots, but I keep receiving the
    message: An error occurred while installing Microsoft Data Engine (MSDE).
    Rerun Setup, and retry installing Monitoring.
    Again, I have retried multiple times, all with the same result. Any ideas
    on how to fix this?



      My System SpecsSystem Spec

  2. #2


    Larry Struckmeyer[SBS-MVP] Guest

    Re: Can not reinstall SBS monitoring on SBS2003

    As in your previous post, the Event Logs - Event ID and source might help.

    -
    Larry
    Please post the resolution to your
    issue so others may benefit
    -
    Get Your SBS Health Check at
    www.sbsbpa.com


    > We continuously received application errors related to SBS Monitoring,
    > with
    > event ID 4014. I followed the instructions found at
    > support.microsoft.com/kb/555432
    > Everything went well until I tried to reinstall Monitoring. I have
    > tried
    > the process four times with multiple reboots, but I keep receiving the
    > message: An error occurred while installing Microsoft Data Engine
    > (MSDE).
    > Rerun Setup, and retry installing Monitoring.
    > Again, I have retried multiple times, all with the same result. Any
    > ideas
    > on how to fix this?


      My System SpecsSystem Spec

  3. #3


    lionmark Guest

    Re: Can not reinstall SBS monitoring on SBS2003

    Hi Larry! Thanks for your help! Here's the info:
    Event Log 1
    Type: Error
    Source: MsiInstaller
    Event ID: 1013
    Description: Product: Microsoft SQL Server Desktop Engine - Setup failed to
    configure the server. Refer to the server error logs and setup error logs
    for more info.

    Event Log 2
    Type: Information
    Source: MsiInstaller
    Event ID: 11708
    Description: Product: Microsoft SQL Server Desktop Engine - Installation
    operation failed.

    Setup error
    An error occurred while installing Microsoft Data Engine (MSDE). Rerun
    Setup, and retry installing Monitoring.

    I have tried rerunning setup and reinstalling Monitoring multiple times, all
    with the same end result.


    "Larry Struckmeyer[SBS-MVP]" wrote:

    > As in your previous post, the Event Logs - Event ID and source might help.
    >
    > -
    > Larry
    > Please post the resolution to your
    > issue so others may benefit
    > -
    > Get Your SBS Health Check at
    > www.sbsbpa.com
    >
    >

    > > We continuously received application errors related to SBS Monitoring,
    > > with
    > > event ID 4014. I followed the instructions found at
    > > support.microsoft.com/kb/555432
    > > Everything went well until I tried to reinstall Monitoring. I have
    > > tried
    > > the process four times with multiple reboots, but I keep receiving the
    > > message: An error occurred while installing Microsoft Data Engine
    > > (MSDE).
    > > Rerun Setup, and retry installing Monitoring.
    > > Again, I have retried multiple times, all with the same result. Any
    > > ideas
    > > on how to fix this?
    >
    >
    > .
    >

      My System SpecsSystem Spec

  4. #4


    Robbin Meng [MSFT] Guest

    RE: Can not reinstall SBS monitoring on SBS2003


    Hello,

    Thanks for your post and others' input.

    Regarding the error messge " Microsoft SQL Server Desktop Engine - Installation operation failed." , you may run the following command to reinstall MSDE (Check paths):

    C:\Program Files\Microsoft Windows Small Business Server\Monitoring\msde\setup.exe blanksapwd=1 /i "C:\Program Files\Microsoft Windows Small Business
    Server\Monitoring\msde\setup\SqlRun14.msi" INSTANCENAME="SBSMonitoring" DATADIR="C:\Program Files\Microsoft SQL Server\" TARGETDIR="C:\Program
    Files\Microsoft SQL Server\" /L*v "C:\MSDE_SBSMonitoring.log"

    Then, use Registry Editor to delete the following registry key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring

    After all of the above commands running successfully , please go to Monitoring and Reporting and create a test wizard to see if the issue is solved.

    BTW, please also check your server SSL certificate as for some similar issues may occur when the SSL certificate is expired. If so, rerun CEICW to create a new noe.

    Hope this helps.



    Best regards,
    Robbin Meng(MSFT)
    Microsoft Online Newsgroup Support



      My System SpecsSystem Spec

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