Windows Vista Forums

SBS 2008 server manager errors: unable to add roles/features

  1. #1


    BadBoy House Guest

    SBS 2008 server manager errors: unable to add roles/features

    I've come across a problem with the Roles section of server manager. I
    get error details shown below.

    I don't actually need to add any roles but of course want to fix this
    immediately.

    Has anyone seen this error before? What do you suggest?




    Error:

    Unexpected error refreshing Server Manager: No signature was present
    in the subject (Exception from HRESULT: 0x800B0100)

    For more information, see the event log: Diagnostic, Event Viewer,
    Applications and Services Logs, Microsoft, Windows, Server Manager,
    Operational


    Event viewer gives the following info:

    Could not discover the state of the system. An unexpected exception
    was found:
    System.Runtime.InteropServices.COMException (0x800B0100): No signature
    was present in the subject. (Exception from HRESULT: 0x800B0100)
    at
    System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    errorCode, IntPtr errorInfo)
    at
    Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr&
    session, IntPtr& package)
    at
    Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    at
    Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection
    documents)
    at
    Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object
    state)





      My System SpecsSystem Spec

  2. #2


    BadBoy House Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    I've just found this site:
    http://209.85.229.132/search?q=cache...ient=firefox-a

    but the link it refers to is dead




      My System SpecsSystem Spec

  3. #3


    BadBoy House Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    Some more info.

    If I get the server to check for updates (I believe this is also runs
    the readiness tool?) it doesn't give any errors and says that windows
    is up to date.

      My System SpecsSystem Spec

  4. #4


    Chris Puckett [MSFT] Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    I have seen this before. It happens because there are some files missing on
    the server.

    Check the System Event log for any errors like the one below:
    Log Name: System
    Source: Microsoft-Windows-Servicing
    Event ID: 4375
    Description:
    Windows Servicing failed to complete the process of setting package KB######
    (Security Update) into Resolved(Resolved) state

    If you see an event like that for one or multiple KB#'s, then try
    reinstalling those updates.

    If that doesn't resolve it, then try this:
    1. Run System Update Readiness Tool on the server. Download it from
    <http://support.microsoft.com/kb/947821/en-us>

    2. The System Update Readiness Tool creates a log file that captures any
    issues
    that the tool found or fixed. The log file is located at the following
    location:
    %SYSTEMROOT%\Logs\CBS\CheckSUR.log

    3. From the log, look for something like this in the results:

    (f) CBS MUM
    Missing 0x00000002
    servicing\package\package_for_KB960225_server_0~31bf3856ad36e35~amd64~~6.0.1.0
    mum
    (f) CBS MUM
    Missing 0x00000002
    servicing\package\package_for_KB960225_server_31bf3856ad364e35
    ~amd64~~6.0.1.0
    mum

    4. Try reinstalling the update package called out. In the example above, it
    would be KB 960225.

    5. If that doesn't fix it, you may just need to copy the missing files into
    the C:\Windows\Servicing\Packages folder. You can try downloading and
    extracting the contents of the update to get the file(s). Or you can try
    getting them from another machine that has the update(s) installed.

    --
    Chris Puckett

    This posting is provided "AS IS" with no warranties, and confers no rights.



    "BadBoy House" <mrchrishouse@newsgroup> wrote in message
    news:ab0f7ea2-4007-496a-8240-228229252e94@newsgroup

    > I've come across a problem with the Roles section of server manager. I
    > get error details shown below.
    >
    > I don't actually need to add any roles but of course want to fix this
    > immediately.
    >
    > Has anyone seen this error before? What do you suggest?
    >
    >
    >
    >
    > Error:
    >
    > Unexpected error refreshing Server Manager: No signature was present
    > in the subject (Exception from HRESULT: 0x800B0100)
    >
    > For more information, see the event log: Diagnostic, Event Viewer,
    > Applications and Services Logs, Microsoft, Windows, Server Manager,
    > Operational
    >
    >
    > Event viewer gives the following info:
    >
    > Could not discover the state of the system. An unexpected exception
    > was found:
    > System.Runtime.InteropServices.COMException (0x800B0100): No signature
    > was present in the subject. (Exception from HRESULT: 0x800B0100)
    > at
    > System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    > errorCode, IntPtr errorInfo)
    > at
    > Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr&
    > session, IntPtr& package)
    > at
    > Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    > at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    > at
    > Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection
    > documents)
    > at
    > Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object
    > state)
    >
    >
    >
    >

      My System SpecsSystem Spec

  5. #5


    Duncan McC Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    The other Event log info would possibly be helpful (ID and Source).

    But have a look yourself, at:
    http://www.eventid.net

    --
    Duncan.

    In article <ab0f7ea2-4007-496a-8240-228229252e94
    @z35g2000yqd.googlegroups.com>, mrchrishouse@newsgroup says...

    > Subject: SBS 2008 server manager errors: unable to add roles/features
    > From: BadBoy House <mrchrishouse@newsgroup>
    > Newsgroups: microsoft.public.windows.server.sbs
    >
    > I've come across a problem with the Roles section of server manager. I
    > get error details shown below.
    >
    > I don't actually need to add any roles but of course want to fix this
    > immediately.
    >
    > Has anyone seen this error before? What do you suggest?
    >
    >
    >
    >
    > Error:
    >
    > Unexpected error refreshing Server Manager: No signature was present
    > in the subject (Exception from HRESULT: 0x800B0100)
    >
    > For more information, see the event log: Diagnostic, Event Viewer,
    > Applications and Services Logs, Microsoft, Windows, Server Manager,
    > Operational
    >
    >
    > Event viewer gives the following info:
    >
    > Could not discover the state of the system. An unexpected exception
    > was found:
    > System.Runtime.InteropServices.COMException (0x800B0100): No signature
    > was present in the subject. (Exception from HRESULT: 0x800B0100)
    > at
    > System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32
    > errorCode, IntPtr errorInfo)
    > at
    > Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr&
    > session, IntPtr& package)
    > at
    > Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
    > at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
    > at
    > Microsoft.Windows.ServerManager.Common.Provider.Initialize(DocumentCollection
    > documents)
    > at
    > Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object
    > state)
    >
    >
    >
    >
    >
    >

      My System SpecsSystem Spec

  6. #6


    Duncan McC Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    Given Chris's info - it might pay to chkdsk /f the server drives too.

    --
    Duncan.

    In article <e6Ii8sB0KHA.6112@newsgroup>,
    chris.puckett@newsgroup says...

    >
    > I have seen this before. It happens because there are some files missing on
    > the server.
    >
    > Check the System Event log for any errors like the one below:
    > Log Name: System
    > Source: Microsoft-Windows-Servicing
    > Event ID: 4375
    > Description:
    > Windows Servicing failed to complete the process of setting package KB######
    > (Security Update) into Resolved(Resolved) state
    >
    > If you see an event like that for one or multiple KB#'s, then try
    > reinstalling those updates.
    >
    > If that doesn't resolve it, then try this:
    > 1. Run System Update Readiness Tool on the server. Download it from
    > <http://support.microsoft.com/kb/947821/en-us>
    >
    > 2. The System Update Readiness Tool creates a log file that captures any
    > issues
    > that the tool found or fixed. The log file is located at the following
    > location:
    > %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    >
    > 3. From the log, look for something like this in the results:
    >
    > (f) CBS MUM
    > Missing 0x00000002
    > servicing\package\package_for_KB960225_server_0~31bf3856ad36e35~amd64~~6.0.1.0
    > mum
    > (f) CBS MUM
    > Missing 0x00000002
    > servicing\package\package_for_KB960225_server_31bf3856ad364e35
    > ~amd64~~6.0.1.0
    > mum
    >
    > 4. Try reinstalling the update package called out. In the example above, it
    > would be KB 960225.
    >
    > 5. If that doesn't fix it, you may just need to copy the missing files into
    > the C:\Windows\Servicing\Packages folder. You can try downloading and
    > extracting the contents of the update to get the file(s). Or you can try
    > getting them from another machine that has the update(s) installed.

      My System SpecsSystem Spec

  7. #7


    BadBoy House Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    thanks for the responses. I'll give this all a go and let you know
    the outcome.




      My System SpecsSystem Spec

  8. #8


    BadBoy House Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    ok I ran the update readiness tool and it gave the following details
    in the checksur log:

    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6002.22285
    Package Version 7.0


    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages
    (f) CBS MUM Missing 0x00000002 servicing\Packages
    \Package_80_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum
    (fix) CBS MUM Missing CBS File Replaced
    Package_80_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum from
    Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    x64_jan10.cab.
    (fix) CBS Paired File CBS File also Replaced
    Package_80_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.cat from
    Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    x64_jan10.cab.
    (f) CBS MUM Missing 0x00000002 servicing\Packages
    \Package_for_KB967723_server_0~31bf3856ad364e35~amd64~~6.0.1.7.mum
    (fix) CBS MUM Missing CBS File Replaced
    Package_for_KB967723_server_0~31bf3856ad364e35~amd64~~6.0.1.7.mum from
    Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    x64_jan10.cab.
    (fix) CBS Paired File CBS File also Replaced
    Package_for_KB967723_server_0~31bf3856ad364e35~amd64~~6.0.1.7.cat from
    Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    x64_jan10.cab.
    (f) CBS MUM Missing 0x00000002 servicing\Packages
    \Package_for_KB967723_server~31bf3856ad364e35~amd64~~6.0.1.7.mum
    (fix) CBS MUM Missing CBS File Replaced
    Package_for_KB967723_server~31bf3856ad364e35~amd64~~6.0.1.7.mum from
    Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    x64_jan10.cab.
    (fix) CBS Paired File CBS File also Replaced
    Package_for_KB967723_server~31bf3856ad364e35~amd64~~6.0.1.7.cat from
    Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    x64_jan10.cab.
    (f) CBS MUM Missing 0x00000002 servicing\Packages
    \Package_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum
    (fix) CBS MUM Missing CBS File Replaced
    Package_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum from Cabinet:
    C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-x64_jan10.cab.
    (fix) CBS Paired File CBS File also Replaced
    Package_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.cat from Cabinet:
    C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-x64_jan10.cab.

    Checking Component Store

    Summary:
    Seconds executed: 539
    Found 4 errors
    Fixed 4 errors
    CBS MUM Missing Total count: 4
    Fixed: CBS MUM Missing. Total count: 4
    Fixed: CBS Paired File. Total count: 4


    I noticed it said Fixed 4 errors so I tried going back into the Roles
    section of Server Manager and it now loads fine.

    Thanks all for you help on this one - in particular Chris Puckett!


      My System SpecsSystem Spec

  9. #9


    Chris Puckett [MSFT] Guest

    Re: SBS 2008 server manager errors: unable to add roles/features

    That's awesome! I'm glad to see it was able to find and replace the missing
    files for you.

    --
    Chris Puckett

    This posting is provided "AS IS" with no warranties, and confers no rights.



    "BadBoy House" <mrchrishouse@newsgroup> wrote in message
    news:2b646ff1-c8ba-42ec-8c39-b791be16e5a4@newsgroup

    > ok I ran the update readiness tool and it gave the following details
    > in the checksur log:
    >
    > =================================
    > Checking System Update Readiness.
    > Binary Version 6.0.6002.22285
    > Package Version 7.0
    >
    >
    > Checking Windows Servicing Packages
    >
    > Checking Package Manifests and Catalogs
    >
    > Checking Package Watchlist
    >
    > Checking Component Watchlist
    >
    > Checking Packages
    > (f) CBS MUM Missing 0x00000002 servicing\Packages
    > \Package_80_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum
    > (fix) CBS MUM Missing CBS File Replaced
    > Package_80_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum from
    > Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    > x64_jan10.cab.
    > (fix) CBS Paired File CBS File also Replaced
    > Package_80_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.cat from
    > Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    > x64_jan10.cab.
    > (f) CBS MUM Missing 0x00000002 servicing\Packages
    > \Package_for_KB967723_server_0~31bf3856ad364e35~amd64~~6.0.1.7.mum
    > (fix) CBS MUM Missing CBS File Replaced
    > Package_for_KB967723_server_0~31bf3856ad364e35~amd64~~6.0.1.7.mum from
    > Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    > x64_jan10.cab.
    > (fix) CBS Paired File CBS File also Replaced
    > Package_for_KB967723_server_0~31bf3856ad364e35~amd64~~6.0.1.7.cat from
    > Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    > x64_jan10.cab.
    > (f) CBS MUM Missing 0x00000002 servicing\Packages
    > \Package_for_KB967723_server~31bf3856ad364e35~amd64~~6.0.1.7.mum
    > (fix) CBS MUM Missing CBS File Replaced
    > Package_for_KB967723_server~31bf3856ad364e35~amd64~~6.0.1.7.mum from
    > Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    > x64_jan10.cab.
    > (fix) CBS Paired File CBS File also Replaced
    > Package_for_KB967723_server~31bf3856ad364e35~amd64~~6.0.1.7.cat from
    > Cabinet: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-
    > x64_jan10.cab.
    > (f) CBS MUM Missing 0x00000002 servicing\Packages
    > \Package_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum
    > (fix) CBS MUM Missing CBS File Replaced
    > Package_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.mum from Cabinet:
    > C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-x64_jan10.cab.
    > (fix) CBS Paired File CBS File also Replaced
    > Package_for_KB967723~31bf3856ad364e35~amd64~~6.0.1.7.cat from Cabinet:
    > C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-x64_jan10.cab.
    >
    > Checking Component Store
    >
    > Summary:
    > Seconds executed: 539
    > Found 4 errors
    > Fixed 4 errors
    > CBS MUM Missing Total count: 4
    > Fixed: CBS MUM Missing. Total count: 4
    > Fixed: CBS Paired File. Total count: 4
    >
    >
    > I noticed it said Fixed 4 errors so I tried going back into the Roles
    > section of Server Manager and it now loads fine.
    >
    > Thanks all for you help on this one - in particular Chris Puckett!
    >

      My System SpecsSystem Spec


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