I worked with Microsoft on this and they looked thru some logs, then sent me
the files I was missing. Windows update needed some files to finish
installing but it couldn't find them any longer.
"Ace Fekay [Microsoft Certified Trainer]" wrote:
> "Gilbert" <Gilbert@newsgroup> wrote in message
> >I have a Windows 2008 Server and I attempted to install SP2. There was a
> > power outage in the middle of the install and I think it corrupted a bunch
> > of
> > stuff.
> > When I go to Server Manager, no matter what I click on (Roles or
> > Features),
> > I get:
> > "Unexpected error refreshing Server manager: no signature was present in
> > the
> > subject. (exception from HRESULT: 0x800B0100)
> > In the Event viewer, I get:
> > Installation Failure: Windows failed to install the following update with
> > error 0x80070643: Windows Server 2008 Service Pack 2 for x64-based Systems
> > (KB948465).
> > Event ID 20, Source: WindowsUpdateclient
> > Windows Servicing failed to complete the process of setting package
> > KB961260
> > (Security Update) into Resolved(Resolved) state
> > Event ID 4375 Source: Servicing
> > -----------------------------------------
> > When I tried to install SP2, here's what I get:
> > A system error prevented the service pack from installing. Please
> > download
> > and run the "check for system update readiness tool.
> > I installed that tool but I don't know where to go from here.
> Did you run it so it checks for readiness?
> FYI, I had a customer machine, no power outage or anything, that just
> wouldn't take SP2 on Vista. It was getting a similar error. I ran the tool,
> etc. Something is corrupted on it preventing the installation. Instead of
> spending more time on it, I just reinstalled it as an upgrade to clean up
> the OS.
> Now is this is a server, and the tool can't clean it up, then I would look
> into that as an option.
> At least for the EventID 4375 error, take a look at this. It may even
> resolve the SP2 issue.
> The "Windows Features" dialog box is empty in Windows Vista, or you receive
> an error message that includes the following code when you try to use
> Windows Update: "0x80073712"
> For eventID 20, take a look:
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSA Messaging, MCT
> Microsoft Certified Trainer
> For urgent issues, you may want to contact Microsoft PSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
> "Efficiency is doing things right; effectiveness is doing the right
> things." - Peter F. Drucker