Windows Vista Forums

2003 Server keeps rebooting

  1. #1


    Joe Guest

    2003 Server keeps rebooting

    I have a windows 2003 member server with exchange 2003 that keeps rebooting.
    I tried all bootup options
    1 -All safe modes causes the server to reboot immediately
    2 - Normal mode - reboot during applying computer settings
    3 - Last known good bootup - a message “windows could not be started as
    configured. a previous working configuration was used."
    ntbtlog.txt shows that drivers loaded until "Did not load driver ACPI
    Uniprocessor PC"

    What are my options at this point? I need to preserve my exchange
    installation.
    Thanks,
    Joe




      My System SpecsSystem Spec

  2. #2


    Joe Guest

    RE: 2003 Server keeps rebooting

    Here's the content of the NTBTLOG.TXT file:

    Service Pack 110 12 2009 10:01:00.500
    Loaded driver \WINDOWS\system32\ntoskrnl.exe
    Loaded driver \WINDOWS\system32\hal.dll
    Loaded driver \WINDOWS\system32\KDCOM.DLL
    Loaded driver \WINDOWS\system32\BOOTVID.dll
    Loaded driver ACPI.sys
    Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
    Loaded driver pci.sys
    Loaded driver isapnp.sys
    Loaded driver PCIIde.sys
    Loaded driver \WINDOWS\System32\Drivers\PCIIDEX.SYS
    Loaded driver intelide.sys
    Loaded driver MountMgr.sys
    Loaded driver ftdisk.sys
    Loaded driver dmload.sys
    Loaded driver dmio.sys
    Loaded driver volsnap.sys
    Loaded driver PartMgr.sys
    Loaded driver atapi.sys
    Loaded driver dpti2o.sys
    Loaded driver \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
    Loaded driver disk.sys
    Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    Loaded driver fltmgr.sys
    Loaded driver Dfs.sys
    Loaded driver KSecDD.sys
    Loaded driver Ntfs.sys
    Loaded driver NDIS.sys
    Loaded driver timntr.sys
    Loaded driver snapman.sys
    Loaded driver Mup.sys
    Loaded driver crcdisk.sys
    Did not load driver ACPI Uniprocessor PC
    etc.......

    "Joe" wrote:

    > I have a windows 2003 member server with exchange 2003 that keeps rebooting.
    > I tried all bootup options
    > 1 -All safe modes causes the server to reboot immediately
    > 2 - Normal mode - reboot during applying computer settings
    > 3 - Last known good bootup - a message “windows could not be started as
    > configured. a previous working configuration was used."
    > ntbtlog.txt shows that drivers loaded until "Did not load driver ACPI
    > Uniprocessor PC"
    >
    > What are my options at this point? I need to preserve my exchange
    > installation.
    > Thanks,
    > Joe
    >

      My System SpecsSystem Spec

  3. #3


    Ace Fekay [MCT] Guest

    Re: 2003 Server keeps rebooting

    "Joe" <Joe@newsgroup> wrote in message
    news:86C34FCB-C878-4F02-923A-68F7E1073361@newsgroup

    > Here's the content of the NTBTLOG.TXT file:
    >
    > Service Pack 110 12 2009 10:01:00.500
    > Loaded driver \WINDOWS\system32\ntoskrnl.exe
    > Loaded driver \WINDOWS\system32\hal.dll
    > Loaded driver \WINDOWS\system32\KDCOM.DLL
    > Loaded driver \WINDOWS\system32\BOOTVID.dll
    > Loaded driver ACPI.sys
    > Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
    > Loaded driver pci.sys
    > Loaded driver isapnp.sys
    > Loaded driver PCIIde.sys
    > Loaded driver \WINDOWS\System32\Drivers\PCIIDEX.SYS
    > Loaded driver intelide.sys
    > Loaded driver MountMgr.sys
    > Loaded driver ftdisk.sys
    > Loaded driver dmload.sys
    > Loaded driver dmio.sys
    > Loaded driver volsnap.sys
    > Loaded driver PartMgr.sys
    > Loaded driver atapi.sys
    > Loaded driver dpti2o.sys
    > Loaded driver \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
    > Loaded driver disk.sys
    > Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    > Loaded driver fltmgr.sys
    > Loaded driver Dfs.sys
    > Loaded driver KSecDD.sys
    > Loaded driver Ntfs.sys
    > Loaded driver NDIS.sys
    > Loaded driver timntr.sys
    > Loaded driver snapman.sys
    > Loaded driver Mup.sys
    > Loaded driver crcdisk.sys
    > Did not load driver ACPI Uniprocessor PC
    > etc.......
    >
    > "Joe" wrote:
    >

    >> I have a windows 2003 member server with exchange 2003 that keeps
    >> rebooting.
    >> I tried all bootup options
    >> 1 -All safe modes causes the server to reboot immediately
    >> 2 - Normal mode - reboot during applying computer settings
    >> 3 - Last known good bootup - a message “windows could not be started as
    >> configured. a previous working configuration was used."
    >> ntbtlog.txt shows that drivers loaded until "Did not load driver ACPI
    >> Uniprocessor PC"
    >>
    >> What are my options at this point? I need to preserve my exchange
    >> installation.
    >> Thanks,
    >> Joe
    >>

    The first question I usually ask is what was changed, added, or removed
    prior to this occuring? Were there any event log errors, such as possible
    drive problems? Do you have a recent backup?

    However, from what you're saying that it won't even boot in Safe Mode,
    appears something is corrupted in the registry, or it has a bad drive. If
    it's on a RAID, then I would say corrupted registry.

    Seems the only options are (unless I'm forgetting something):
    1. If you have a recent backup using a backup app that supports bare metal
    restore, give that a shot.
    2. Try running an upgrade/repair with the Windows 2003 CD. Boot with the CD,
    opt to upgrade/repair. This will refresh the operating system, registry,
    etc. You'll just have to re-run Windows updates afterwards, that is if it
    boots.


    --
    Ace

    This posting is provided "AS-IS" with no warranties or guarantees and
    confers no rights.

    Please reply back to the newsgroup or forum for collaboration benefit among
    responding engineers, and to help others benefit from your resolution.

    Ace Fekay, MCT, MCITP Windows 2008, MCTS Exchange 2007, MCSE & MCSA 2003 &
    2000, MCSA Messaging 2003
    Microsoft Certified Trainer

    For urgent issues, please contact Microsoft PSS directly. Please check
    http://support.microsoft.com for regional support phone numbers.




      My System SpecsSystem Spec

  4. #4


    DaveMills Guest

    Re: 2003 Server keeps rebooting

    You could also boot into the recovery console. Then copy the registry hives from
    %systemroot%\repair
    This should let you boot the system but unless you have been creating the ERD
    recently it will be back to the initial install point for the OS. Still it may
    let you recover your data or even trouble shoot the system. I have done this in
    the past to get to a point where I can restore a recent backup.




    the On Mon, 12 Oct 2009 22:42:49 -0400, "Ace Fekay [MCT]"
    <aceman@newsgroup> wrote:

    >"Joe" <Joe@newsgroup> wrote in message
    >news:86C34FCB-C878-4F02-923A-68F7E1073361@newsgroup

    >> Here's the content of the NTBTLOG.TXT file:
    >>
    >> Service Pack 110 12 2009 10:01:00.500
    >> Loaded driver \WINDOWS\system32\ntoskrnl.exe
    >> Loaded driver \WINDOWS\system32\hal.dll
    >> Loaded driver \WINDOWS\system32\KDCOM.DLL
    >> Loaded driver \WINDOWS\system32\BOOTVID.dll
    >> Loaded driver ACPI.sys
    >> Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
    >> Loaded driver pci.sys
    >> Loaded driver isapnp.sys
    >> Loaded driver PCIIde.sys
    >> Loaded driver \WINDOWS\System32\Drivers\PCIIDEX.SYS
    >> Loaded driver intelide.sys
    >> Loaded driver MountMgr.sys
    >> Loaded driver ftdisk.sys
    >> Loaded driver dmload.sys
    >> Loaded driver dmio.sys
    >> Loaded driver volsnap.sys
    >> Loaded driver PartMgr.sys
    >> Loaded driver atapi.sys
    >> Loaded driver dpti2o.sys
    >> Loaded driver \WINDOWS\system32\DRIVERS\SCSIPORT.SYS
    >> Loaded driver disk.sys
    >> Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    >> Loaded driver fltmgr.sys
    >> Loaded driver Dfs.sys
    >> Loaded driver KSecDD.sys
    >> Loaded driver Ntfs.sys
    >> Loaded driver NDIS.sys
    >> Loaded driver timntr.sys
    >> Loaded driver snapman.sys
    >> Loaded driver Mup.sys
    >> Loaded driver crcdisk.sys
    >> Did not load driver ACPI Uniprocessor PC
    >> etc.......
    >>
    >> "Joe" wrote:
    >>

    >>> I have a windows 2003 member server with exchange 2003 that keeps
    >>> rebooting.
    >>> I tried all bootup options
    >>> 1 -All safe modes causes the server to reboot immediately
    >>> 2 - Normal mode - reboot during applying computer settings
    >>> 3 - Last known good bootup - a message “windows could not be started as
    >>> configured. a previous working configuration was used."
    >>> ntbtlog.txt shows that drivers loaded until "Did not load driver ACPI
    >>> Uniprocessor PC"
    >>>
    >>> What are my options at this point? I need to preserve my exchange
    >>> installation.
    >>> Thanks,
    >>> Joe
    >>>
    >
    >
    >The first question I usually ask is what was changed, added, or removed
    >prior to this occuring? Were there any event log errors, such as possible
    >drive problems? Do you have a recent backup?
    >
    >However, from what you're saying that it won't even boot in Safe Mode,
    >appears something is corrupted in the registry, or it has a bad drive. If
    >it's on a RAID, then I would say corrupted registry.
    >
    >Seems the only options are (unless I'm forgetting something):
    >1. If you have a recent backup using a backup app that supports bare metal
    >restore, give that a shot.
    >2. Try running an upgrade/repair with the Windows 2003 CD. Boot with the CD,
    >opt to upgrade/repair. This will refresh the operating system, registry,
    >etc. You'll just have to re-run Windows updates afterwards, that is if it
    >boots.
    --
    Dave Mills
    There are 10 types of people, those that understand binary and those that don't.

      My System SpecsSystem Spec

  5. #5


    Ace Fekay [MCT] Guest

    Re: 2003 Server keeps rebooting

    "DaveMills" <DaveMills@newsgroup> wrote in message
    news:tf08d5p5cejjqbjh188t5e89vbsfr0942b@newsgroup

    > You could also boot into the recovery console. Then copy the registry
    > hives from
    > %systemroot%\repair
    > This should let you boot the system but unless you have been creating the
    > ERD
    > recently it will be back to the initial install point for the OS. Still it
    > may
    > let you recover your data or even trouble shoot the system. I have done
    > this in
    > the past to get to a point where I can restore a recent backup.
    >
    >
    I could imagine what you went through trying to recover that machine. Good
    thing you had a backup. :-)

    Ace



      My System SpecsSystem Spec

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