Windows Live Problem

fooster

New Member
Hello, i am being driven crazy by windows live. i have a hewlett packard computer thahas vista home edition in the motherboard.

and windows live keeps opening itself over and over and over sometimes it tries to open 5 copies of itself at once

and i have done several spyware scans with several different pograms including norton, adaware, spybot, mcaffe and windows defender. i and spyware free on my hard drive yet this progran will not leave me alone!



if i play a game.. it closes out me gaming window every 3 seconds some times demading my attention if i am surfuing the internet it will over ride my keyboard and make itself the formost window. if i close the program out completley it restarts itself and will try to run 5 copies of itself at once



since this program is built right in the motherboard, i cant un install it. it simply re installs itself and then opens even more frequently.i cant acess the regestry keys to change how this program opens so i cant disable it. and it renders me helpless if i rn any program that enters full screen mode.



including painbrush. this anoying program is worse than spyware as it spams me constantly when i playt games or surf the net and the thing is... i am nopt even geting any messages or emails! it just opens itself and sits there.



when i mininmize the window.. it will maximize itself and demand ot be the forefront of atention.





i am not interested in configuring this program anymore. i want to know how to isable it permanently



keep in mind this program is on my motherboard. and hewlet pacard by default will keep re installing it if i take it out.

so can you please telll me how to completley and permanently disable this feature on a computer that has vista home edition inherent in the motherboard.
 

My Computer

Hi Fooster,

It cannot be installed on your motherboard. Most likely, it is the HP Recover Manager program that may be restoring it from the recovery partition. It can also be a option of another program that would need to be uninstalled first.

Which Windows Live program is this?

Double check Progams and Features for any suspects to unisntall. Like the HP Recovery Manager.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
ok it must be windows mail not windows live because it it the mail program that came with it from the factory. and the recovery manager wont list it anywhere and i cant access it from there. perhaps ther is a way to tell the computer to never run that program automaticaly ever and make it all manual. if i cant delete it i tried to change how it opens but i cant .. wont let me
and i looked in start up programs, and cant find it ther either. its well protected
 

My Computer

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
well i just re formatted my pc last night because i thoiught that may fix the problem as i origonaly thought it was spyware causing ths due to its frequency in constantly opening new windos over and over and not letting me have any peace. this didnt work

as soon as windows booted for the first time (i physicaly unplugged the internet conection during this) poof there it was .. spamming away and thats how i know that my problem is with the dindows program itself somehow and doesnt need the internet at all it opens itself in safe mode even

so with a fresh partition never even conected to the net.. it still starts this crap right away. and gets worse when im gaming.
 

My Computer

Wow Fooster,

That is some bug. What antivirus program are you running?

Can you post a screenshot of it? It might help.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
sure what would you like a screen shot of? my desk top task manager? or a screen where it wont let me delete it or alter it?
ill post some screens of those things
 

My Computer

Fooster,

Anything that you feel can help ID the problem.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
ok i may have solved the problem. see its not vista that is the problem so much as hewlett packards recovery program and so i wiped the d drive and also managed to delete a few regestry keys that relate to the recovery manager. and i also in my frustration altered the comand lines of things i could not delete. one of the things i did seems to have stopped this porblem. however i once thought i got it out and then in a few hours it restored itself again. so i have either solved the problem OR its retoring itself in the background even as i type this.

i will know for sure tomorow after work. if its not solved at that time i will post screens and contact hewlett packard and find out how i cand gain the permissions needed to delete or permenantly disable it.
 

My Computer

HP Recovery Program should be able to be uninstalled in Programs & Features.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
ok i got a program that makes windos live the default instead of windows mail. at first it seemed solved.Its not; what keeps happening(usualy when im gaming or watching a movie online) is for some reason windows launches teh exe comnd dozens of times really fast if i continiously close the program.
 

My Computer

Fooster,

Is all instances of Windows Live Mail or Windows Mail closed when this happens?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Fooster,

When you format the drive and reinstall Vista, are you a recovery DVD or the recovery partition to reinstall Vista? It sounds like the probelm is just being reinstalled.

I must admit that I'm stumped on this one. See if you can narrow it down to a particular program or action that you are doing, then uninstall the program to see if it comes back.

Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
it when i formatt it coems from a recovery partition which i deleted cut it keeps 5 megs that has the core programs inwitch it can rebuild itself. i do not use a cd. and when i find the program in the regestry, it will only let me delete non essential programs and wont alow me to delete windows mail. i cant rename it or change the exe comand it either sayd i need permission or just simply changes it back automaticaly. i dont understand all of how windows works but i do know that some programs that are absolutley essentioan to windows are on a chip that is in the motherboard. i can not log on as an admin and change this program either. i contacted HP and they told me that they cant give me the permission needed to delet windows mail as it is imbedded in teh chip itself.
when i formatted... i had not even connected to the internet.. i physicaly unplugged and booted in safe mode (as safe mode alows me to do things with windows that are otherwise not available) and the windows mail inbox still pops up. its not the mail program itself i dont theink.. its something in windows telling it to open it over and over and over. weather im onlinne or in safe mode.
i even shut down all teh remote acess thinking someone may inadvertantly be triggering it soemhow.but that is also not hte case. computers dont do nothing they are not told to do... so im sure the problem is in how the factory told windows to function.
but as i said HP cant help me( i dont think they have a clue wtf they did i was probly talkin to some 15 yr old kid for all i know that had no clue)Either way.. something is telling windows to behave like this with the mail program.itis worst when im playing an online game OR watching a movie. it does not act up when i am playind solitare or some other game that comes wit windows. but if i play AoM or Guild Wars, or WoW, it starts up after about 30 minutes of online play it lags me rght up.
it also does it if i am watching a movie that streams off the internet. I thought maybe it was the games at first, but it is bahaving non discrimanatley. it only seems t calm down if i stay within the confines of windows programs that come with windows from the factory, and even then it opens but it doesnt exe 2 0 times really fast over and over.
 
Last edited:

My Computer

Hello.

I *may* be able to offer some advise here. Did you, by any chance or maybe by default, have your e-mail program (Windows Mail) set to check for e-mails automatically after every so many minutes, or as soon as an internet connection is available? If so, it may pop up for every mail that is in your inbox......

Or, alternatively, you might have caught a virus which uses this software to try and send itself out to others (happened on one of the office machines i was working with, it would open Outlook Express "send mail" windows faster than one was able to close them).

If "it" happens, hit "Alt + Ctrl + Del" and start the task manager. Look at the "processes" tab - for each instance/window that opens, one process must be started. Try to eliminate them from there by right-clicking them and "end process". See if it starts again.

I hope i was able to help you....

Kind regards.....

your Thanh
 

My Computer

ok welll i have it set to not notify me at all. as i said before, its something in wondows telling it to execute over and over.. the worse it gets and thinks its being attacked. and launches even in safe mode. exe. over and over and over. i can t change the exe comand, as it reverts itself.. not from the recovery dis.. it simply wont ascknowlage the changed exe comad in the first place, and keeps its origonal comand line. it wont let me have permission to delete it from the regestry even in safe mode.

this behavior is on a freshly formatted hard drive so unless there is a virus in the bios itself that norton cant detect, its not a virus. there si something telling windows to behav4 like this by default. remeber on page 1 of this... when i formatted, i physicaly unplugged the internet and tried to deall with this porblem when windows booted for the first time. i tried all kinds of stuff. both in safe mode and normal mode.

*note--- the windows mail program oens itself like this weatrher there are emails coming in or not. when i open it up there are never any emails... as i use hotmail not windows mail.
 

My Computer

No alert sounds for windows live messenger

i cant hear anything when somebody calls me or give me a nudge

it used to be working but i just noticed that after i transfer an mp3 file to my friend, my alerts were not working anymore

plus im trying to unblock some of my wma files but in the properties menu it doesn't have the Unblock button
 

My Computer

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