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blue screens
  1. #1



    Newbie
    Join Date : May 2008
    Posts : 4
    Vista
    Local Time: 03:08 AM

    blue screens

    I was recommended to download vista service pack and I did..And the thing is I still get blue screens for some reason..Heres my recent one, see below. For some reason whenever I have Internet Explorer and Windows Media Player running blue screen always happens.. I'm not a computer expert at all and do not know if they have anything to do with it but I would appreciate any help from these forums.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 100000b8
    BCP1: 803D51E0
    BCP2: 883D5A18
    BCP3: 803ED000
    BCP4: 00000000
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\Mini061808-02.dmp
    C:\Users\Brian\AppData\Local\Temp\WER-59529-0.sysdata.xml
    C:\Users\Brian\AppData\Local\Temp\WER447E.tmp.version.txt
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    Last edited by dmex; 18 Jun 2008 at 04:45 PM.
      My System SpecsSystem Spec

  2. #2
    sidney1st's Avatar

    Member
    Join Date : Apr 2008
    Paris
    Posts : 968
    Ultimate SP1 x64 & x86
    Local Time: 11:08 AM


     

    Re: blue screens

    The dump file should be analysed, it gives normally the cause of the BSOD.
    What says the C:\Users\Brian\AppData\Local\Temp\WER447E.tmp.version.txt file?

      My System SpecsSystem Spec

  3. #3
    dmex's Avatar

    ɠɛɐǨ

    Join Date : May 2007
    Fremantle, Western Australia
    Posts : 2,632
    Windows Vista™ Ultimate
    Local Time: 05:08 PM
    australia au west australia

     

    Re: blue screens

    Hey B1_Returns,

    Here are the details I found about that BSOD code,

    Bug Check 0xB8:
    The ATTEMPTED_SWITCH_FROM_DPC bug check has a value of 0x000000B8. This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.

    Parameters
    The following parameters are displayed on the blue screen.
    Parameter Description
    • 1 The original thread causing the failure
    • 2 The new thread
    • 3 The stack address of the original thread
    • 4 Reserve


    Cause
    A wait operation, attach process, or yield was attempted from a DPC routine. This is an illegal Software operation.

    Resolution
    Uninstall Antivirus, antispyware, defrag software and other system monitoring tools and also run chkdsk /f /r /x

    Steven

      My System SpecsSystem Spec

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