New to Vista and Frustrated

S

schroederman

New Member
hey guys, first post.

i just bought vista x64, home premium sp1, and it's been nothign but hassle.

i have been working with / repairing xp systems for 6 years now, there is not much that gets me on xp systems... vista however is different.

i setup the system about 2 weeks ago, with new parts. the video card was backordered, so i used a 7600gt i had laying around instead. everything installed fine. i hadn't really used it, so yesterday when i recieved the other card, i thought i knew what to do. the new card is an ati hd2600, so i uninstalled the drivers for nvidia, changed out the cards, and it would freeze as soon as i could see the desktop everytime windows started.

so i reformated. easy, as i had nothing on the system anyways.

installed the ati card, worked fine. all the drivers back in, worked fine. now i am trying to install some programs, freezes everytime. one is nero 8, one is powerpoint viewer 2007.

is there anything that works properly with x64? what benefits does x64 have? i haven't seen ANY yet... thanks for your time.
 

My Computer

System One

Hi, schroederman, and welcome to the forums.

Just to give you an idea, I have been working on and repairing WIndows systems since Windows 3.11 (WFW). I have no issues using my nVidia card on Vista x64, but I am not going ot harangue you about which card to buy - even Tom's hardware guide says the 4870 is a better buy than the gt260-based cards.

When you reformatted, was the nVidia card still in there? because it sounds like you reformatted and installed Vista, and then installed the ATI card....

Can you give us more detailed system specs, including bus type for the video cards, CPU type, etc?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
sorry, i guess i assumed you all know what i'm thinking...

i had uninstalled the software, shut down, power off. took out the nvidia card, put in the ati card, started it up, and installed software. or partially installed, until it froze.

then i reformated, and reinstalled, and the ati software worked. but nothing else did.

the motherboard is a gigabyte ga-m57sli-s4, video card is lut technologies or soemthing, powercolor hd2600. no idea what bus is, sorry, i could probably look it up, but i wouldn't knwo what to list here. ram is ocz gold 2x1gb, hdd is seagate sataII 32m 500gb.

i ran memtestx86 tonight, seatools, spinrite, etc. everything they found was perfect hardware wise.

should i just sell it and buy vista x32? it seems all the software out there is made for 32 bit systems. i can't find burning software that will work properly, or a powerpoint viewer (it's a media system for our church, so this is important...)
 

My Computer

System One

Burning software that works in Vista x64:

Burn at once
ISO Creator
Nero
Built in burning wizard
WiMP

PowerPoint Viewer from Microsoft works just fine in Vista x64 on my system with and without PowerPoint installed.

Honestly, I would ring up Microsoft on this issue - I am not sure if your installation disc is gone south or if it is something else. I just wanted to originally verify that you have the ATI card installed when you formatted and installed Vista again.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
schroederman said:
hey guys, first post.

i just bought vista x64, home premium sp1, and it's been nothign but hassle.

i have been working with / repairing xp systems for 6 years now, there is not much that gets me on xp systems... vista however is different.

i setup the system about 2 weeks ago, with new parts. the video card was backordered, so i used a 7600gt i had laying around instead. everything installed fine. i hadn't really used it, so yesterday when i recieved the other card, i thought i knew what to do. the new card is an ati hd2600, so i uninstalled the drivers for nvidia, changed out the cards, and it would freeze as soon as i could see the desktop everytime windows started.

so i reformated. easy, as i had nothing on the system anyways.

installed the ati card, worked fine. all the drivers back in, worked fine. now i am trying to install some programs, freezes everytime. one is nero 8, one is powerpoint viewer 2007.

is there anything that works properly with x64? what benefits does x64 have? i haven't seen ANY yet... thanks for your time.
Click to expand...
Could be a driver issue - try going to your video card manufacturers site and download and install their x64 drivers. It's worth doing this again even if that's what you did first time. You can always check if the card is causing the problem as follows :click Start then type msconfig in search box, right click msconfig and run as administrator.Then click selective startup. Click the Boot tab then check the Base video box, apply and OK. Your next reboot will use only the onboard video card-if you are able to install programs etc. then you know your video card is the problem. Be aware vista may uninstall your video card software when you boot having selected base video. For normal operation you need to uncheck base video again, of course. Hope that helps.
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics Card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
FWIW: MSCONFIG always runs as administrator....
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics Card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System)
    Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree)
    2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD
    Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Keyboard
    Logitech G15 (gen 2)
    Mouse
    Logitech MX Master (shared)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Graphics card(s)
    Radeon HD (Embedded)
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
how do i ring up microsoft?

i downloaded teh ati drivers for the video card a second time, always freezes while either a) unpacking or b) installing, before the progress bar is 3/4 ways. restart.

now it's trying to install the 2 part pack, part #1. it's freezing, then moves a bit, then freezes, then moves for a bit. cpu usage is at 99%, memory at 702mb. mouse is choppy.

the board drivers installed perfectly. is it a video card issue then? it's frustrating the @()#$(#@ out of me. i've done this 100 times on xp, never this many different problems.
 

My Computer

System One

the cpu usage is at 50-52% and still slow/choppy. it seems frozen, as the mouse doesn't move, but then the 'status' bar advances a little every minute or so.

i'm detecting fail in the video card sector?
 

My Computer

System One

Add / remove the video drivers
Get a driver cleaner to remove ATI / Nvidia drivers from the OS.
Disable UAC in Vista
Reboot
Download a clean copy of the video drivers
Install them

Turn on UAC once you get it working.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID
Add / remove the video drivers
Get a driver cleaner to remove ATI / Nvidia drivers from the OS.
Disable UAC in Vista
Reboot
Download a clean copy of the video drivers
Install them

done and done... or tried... it would freeze every time i tried to install the drivers. either still while it was unpacking to the ati folder, or just after it started actually installing.

i tried installing nero 8, brand new, out of the box, and it also froze. uac still off.

installing xp pro sp2 now...
 

My Computer

System One

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