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Vista - Need help with my acer laptop

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Old 04-21-2009   #1 (permalink)


Vista Home Premium 32bit
 
 

Need help with my acer laptop

Hi there.

I have a problem with my laptop and I think i would need to reboot it, but somehow I fail even there.

I have an Acer Extensa 5620 with Windows Vista Home Premium 32bit. Recently I installed Adobe Photoshop CS3 on it, and after that i keep geting bluescreens everytime i start the computer. I read about it and learned that for some reason PS cs3 doesn't really work well with vista at all, and the guy writing about it made a simple System restore and the bluescreens along with PS was gone. But for some reason i can't seem to do the same. Everytime i try to restore i just get a notice that the restoration failed, I've tried a few different dates and I always get the same result. The restorations were attepted from failsafe mode.

So, I figured I'd try format C until I remembered that I didn't get a vista cd along with the computer. However I found this intresting file in my Programs folder called WinBootstrapper with the note Windows Installer-pack. Which i can't acess in failsafe-mode as it seem. So I looked around some more and found the Acer eRecovery Manager and read abit about it, but it seems I can't acess that one either in failsafe-mode.

So I'm quite clueless right now and don't really know what to do. Is there anyone here that can give me some kind of advice or know a way to fix this? I'd really appreciate any help at all.

Something that might be worth mentioning is that I can't uninstall Photoshop in failsafe-mode either, I keep geting some errormessage about it.

Regards, Jimmy.

My System SpecsSystem Spec
Old 04-21-2009   #2 (permalink)


Vista Home Premium 64bit
 
 

Re: Need help with my acer laptop

on acer laptop if you press alt and f10 on the start up it should bring up the recovery
My System SpecsSystem Spec
Old 04-22-2009   #3 (permalink)


Vista Home Premium 32bit
 
 

Re: Need help with my acer laptop

Oh, I had no idea heh. Anyway, thanks a bunch
My System SpecsSystem Spec
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