I am having installation problems with a Polish/English Multimedia dictionary. At the start of install I get a pop-up advising that the program needs to install MS Visual C++ 2005 SP1 to run properly. When I click OK it commences the installation of Visual C++ but does not complete the configuration stage before the installation of the dictionary software starts.
The dictionary installation then continues without problem ok but when I try to run it I get an error message that the program cannot read the data file and that I should reinstall again. Also, I note that Visual C++ has failed to install.
The software is Vista compatable and does install ok (including the Visual C++) when I tried it on a on a Vista x86 latop. I have tried installation with UAC disabled, Norton Internet security disabled, even tried installing it in safe mode with a hack to run Windows installer. I have run all installations as Administrator.
Also tried a separate install of Visual C++ 2005 SP1 and also the 2008 version but the dictionary software does not recognise either. To get the 2005 version installed I had to first install the base pack and then the SP1 version, but then I have no idea if it has installed properly..
My laptop is an HP Pavilion dv 3510nr and OS is Vista Home Premium x64 and I bought it about 4 weeks ago in the US. Maybe there is a running service that is conflicting with the software installation, I have no idea.
Any help or suggestions would be most welcome as the support from the vendor is not a lot of use, thanks.