Need help with Vista and Outlook 2007 Hyperlink problems

S

sboney

New Member
My hyperlinks in my emails were working fine until yesterday when I decided to give Google Chrome a try. I didn't like it so I went through the correct process of deleting it.

After deleting it, when I try to click on a hyperlink to go to a website or even within other Office programs and my Vista links to go online, I get an error message that says "This operation has been canceled due to restrictions in effect on this computer. Please contact your administrator."

Well, I am the administrator on this computer. I did a restore and it still did not fix it.

Someone please help me get it fixed and tell me what is wrong with it. It is driving me crazy!

Thanks,

Stephanie
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics Card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0)
    Samsung HD501LJ 500GB SATA II x2
    Hitachi HDS721010CLA332 1TB SATA II
    Iomega 1.5TB Ext USB 2.0
    WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
    Lexmark S305 Printer/Scanner/Copier (USB)
    WEI Score: 8.1/8.1/8.5/8.5/8.25
    Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
Have you tried running an Office repair?
 

My Computer

System One

  • CPU
    Athlon X2 BE @ 3.1
    Motherboard
    Asus
    Memory
    6GB DDR2 800 GeIL
    Graphics Card(s)
    HIS Radeon HD4870
    Sound Card
    Asus Xonar
    Monitor(s) Displays
    2x Samsung 226BW 22" LCDs
    Hard Drives
    160GB, 500GB, 750GB
    PSU
    Antec NeoPower 650w modular
    Case
    Apevia XQpack2
    Other Info
    Logitech Z5500
I was able to duplicate and repair the issue. (Using Vista 32bit)
It involves alot of reg editing.
I'll post again when I get it all together.
 

My Computer

System One

  • CPU
    Athlon X2 BE @ 3.1
    Motherboard
    Asus
    Memory
    6GB DDR2 800 GeIL
    Graphics Card(s)
    HIS Radeon HD4870
    Sound Card
    Asus Xonar
    Monitor(s) Displays
    2x Samsung 226BW 22" LCDs
    Hard Drives
    160GB, 500GB, 750GB
    PSU
    Antec NeoPower 650w modular
    Case
    Apevia XQpack2
    Other Info
    Logitech Z5500
That would be great. I did do a registry scan and it stated that I had over 1100 errors in my registry.

Anything you can figure out is greatly appreciated.
 

My Computer

System One

[HKEY_CLASSES_ROOT\.htm] & [HKEY_CLASSES_ROOT\.html]
Change Default to htmlfile

[HKEY_CLASSES_ROOT\.shtml]
Change Default to shtmlfile

[HKEY_CLASSES_ROOT\ftp\DefaultIcon] & [HKEY_CLASSES_ROOT\http\DefaultIcon] & [HKEY_CLASSES_ROOT\https\DefaultIcon]
Change Default to %SystemRoot%\system32\url.dll,0

[HKEY_CLASSES_ROOT\ftp\shell\open\command]
Change Default to "C:\Program Files\Internet Explorer\iexplorer.exe" %1

[HKEY_CLASSES_ROOT\http\shell\open\command] & [HKEY_CLASSES_ROOT\https\shell\open\command]
Change Default to "C:\Program Files\Internet Explorer\iexplorer.exe" -nohome

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared\HTML]
Change KnownIDs to htmlfile

Remove
-[HKEY_CLASSES_ROOT\.xht]
-[HKEY_CLASSES_ROOT\.xhtml]
-[HKEY_CLASSES_ROOT\ChromeHTML]
-[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\ChromeHTML]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]

Remove the ChromeHTML entry from
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\OpenWithProgids]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\OpenWithProgids]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\OpenWithProgids]


This is what fixed it on my test system which is 32bit. Haven't tried it on a 64bit one.
 

My Computer

System One

  • CPU
    Athlon X2 BE @ 3.1
    Motherboard
    Asus
    Memory
    6GB DDR2 800 GeIL
    Graphics Card(s)
    HIS Radeon HD4870
    Sound Card
    Asus Xonar
    Monitor(s) Displays
    2x Samsung 226BW 22" LCDs
    Hard Drives
    160GB, 500GB, 750GB
    PSU
    Antec NeoPower 650w modular
    Case
    Apevia XQpack2
    Other Info
    Logitech Z5500
I have the exact problem as above, and have been following the replies.

I find all of the items under the remove items and none of the items requiring changes. I have my current version of the registry saved and also on form 10/2008. What do you recommend?
 

My Computer

System One

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