Problems opening word documents on vista

CMEAMD

New Member
I have Windows Vista Home Premium, 2007 and Microsoft word 2007 and when I try to open a word document from my e-mail that was not created in vista, I get an error message in microsoft word that reads: "windows cannot find [the document name]. Make sure you typed the name correctly, and then try again." And then, it will not open. Is there some kind of a compatibility download available so that I can open documents made in older word versions on vista? Thank you!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1525
save the attachment to your documents folder, then try and open it.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
Roy,
I've tried that, and I tried again after reading your post, and all I get is another warning pop-up that says "Error: unable to download file [file name] from [e-mail website]". Any other suggestions?
Thank you!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1525
I have Windows Vista Home Premium, 2007 and Microsoft word 2007 and when I try to open a word document from my e-mail that was not created in vista, I get an error message in microsoft word that reads: "windows cannot find [the document name]. Make sure you typed the name correctly, and then try again." And then, it will not open. Is there some kind of a compatibility download available so that I can open documents made in older word versions on vista? Thank you!

This is a toughie, but here are a few long-shots:

1. When you're trying to open the document, try right-clicking your mouse and selecting Open With. That gives you multiple options to try, to see if any of them will work.

2. Try saving the document, by right-clicking and selecting Save Target As. That also gives you multiple options.

3. If you have IE8, try clicking on Compatibility View first, then try downloading the attachment.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavillion dv5t (Gen. 1)
    CPU
    Intel(R) Core(TM)2 Duo Processor T9400 (2.53 GHz)
    Memory
    4GB DDR2 System Memory (2 Dimm)
    Graphics Card(s)
    512 MB NVIDIA GeForce 9600M GT
    Monitor(s) Displays
    15.4" diagonal WSXGA+ High-Definition HP BrightView Widescreen Display
    Screen Resolution
    1680 x 1050
    Hard Drives
    320GB 5400RPM SATA Hard Drive with HP ProtectSmart Hard Drive Protection
    Keyboard
    built in - HP
    Mouse
    built in - Synaptics TouchPad V6.5 on PS/2 Port
    Internet Speed
    max
    Other Info
    ~ Intel Next-Gen Wireless-N Mini-card w/Bluetooth ~ Blu-Ray ROM DVD+/-R/RW ~ Integ. HDTV Hybrid Tuner ~ 12 Cell Battery ~ MS Office (Home Premium) 2007 ~
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