Windows installer issue - Cannot install updates

Shirish

Member
Hello,

I am running Windows Vista Home Premium on my laptop. For last few days I have not been able to install windows updates. I get the error with code 80070641.

After wandering through different forums and suggested solutions, I followed this path - control panel > system and maintenance > administrative tools > services > windows installer (double clicked and saw that the start-up type is 'Automatic'). When I clicked on the 'Start the service' button in the left panel here, I got the following message:

Windows could not start the windows installer service on local computer.
Error 3: The system cannot find the path specified.

Can anybody help me resolve this problem and bring the Windows Installer back on track?


By the way, later, I did this -

Click Start, Run and type: cmd /k sc qc msiserver
Press ENTER.

Following is the ouyput I received -

[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\Msiexec.exe/V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem
C:\Users\Shirish>


Does anyone have any idea of what's going wrong here?
Please help me resolve this issue.

Thanks,
Shirish
 

My Computer

I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Try a Google search initially on error 80070641
 

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Hello,

I am running Windows Vista Home Premium on my laptop. For last few days I have not been able to install windows updates. I get the error with code 80070641.

After wandering through different forums and suggested solutions, I followed this path - control panel > system and maintenance > administrative tools > services > windows installer (double clicked and saw that the start-up type is 'Automatic'). When I clicked on the 'Start the service' button in the left panel here, I got the following message:

Windows could not start the windows installer service on local computer.
Error 3: The system cannot find the path specified.

Can anybody help me resolve this problem and bring the Windows Installer back on track?


By the way, later, I did this -

Click Start, Run and type: cmd /k sc qc msiserver
Press ENTER.

Following is the ouyput I received -

[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\Msiexec.exe/V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem
C:\Users\Shirish>


Does anyone have any idea of what's going wrong here?
Please help me resolve this issue.

Thanks,
Shirish

check this out ... might just help you
Solved: Vista Windows Installer error - Tech Support Guy Forums
 

My Computer

Shirish I see you are new but go to Vista Forums Index and go to the forum "Windows Updates" post it there. this is not the place to post it.
 

My Computer

I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Try a Google search initially on error 80070641

I have tried google search and followed the suggestions, but nothing worked for me so far. By the way, I will make sure that I post my queries to only one appropriate forum now onward.

Thanks!
 

My Computer

Shirish I see you are new but go to Vista Forums Index and go to the forum "Windows Updates" post it there. this is not the place to post it.

As a novice here, I was trying to get help from any source possible. However, I will make sure now onward that my posts go to the most appropriate forum/s.
Thanks!
 

My Computer

I note that you have sought help, over the past couple of days, in five different locations about this problem. [ Vista installation & set up, software, general discussion, & Win updates. ] One area is sufficient.

Try a Google search initially on error 80070641

I have tried google search and followed the suggestions, but nothing worked for me so far. By the way, I will make sure that I post my queries to only one appropriate forum now onward.

Thanks!

Thanks for responding.;)
Did you try the suggestion / link put forward by MSDOS ?

***Noted - this problem is currently being attended to /answered in Win Updates.***
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics Card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS.
    Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device
    Drive 2. [ All as above.]

    CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Keyboard
    IBM enhanced
    Mouse
    Synaptics PS/2 Port touch pad.
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
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