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08-25-2009
| #1 (permalink) |
| Windows Vista Home Basic 32bit | Samsung jet - Samsung new pc studio Hi, I really need you guys to help me on this.... i just bought Samsung jet and have installed Samsung New PC studio into my laptop. But i cannot run this program as it keep on appeared: New PC Studio has stopped working. Problem signature: Problem Event Name: APPCRASH Application Name: NewPCStudio.exe Application Version: 1.0.0.1 Application Timestamp: 49e6d9a5 Fault Module Name: Secur32.dll Fault Module Version: 6.0.6002.18051 Fault Module Timestamp: 4a366084 Exception Code: c0000005 Exception Offset: 000021dc OS Version: 6.0.6002.2.2.0.768.2 Locale ID: 17417 Additional Information 1: c060 Additional Information 2: 6257e35ffaf5fb500d9790030367de3e Additional Information 3: b562 Additional Information 4: 21e35a6d0bc52ba6a38b0e481fab5ce7 Any idea on how to solve this problem?? many thanks in advance.... |
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08-25-2009
| #2 (permalink) |
| Vista 32 win 7 7600 32 bit | shawncss First we need you to go to c:\windows\minidump which is where the BSOD dump file is located. zip the most recent dump file (*.dmp) and upload it to us. If you need help uploading let us know Ken |
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08-25-2009
| #3 (permalink) |
| Windows Vista Home Basic 32bit | Hi ken, I'm still working on it.... it takes such a long time to open the minidump folder.....and still waiting..... shawncss |
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09-04-2009
| #4 (permalink) |
| Windows Vista Home Basic 32bit | Re: Samsung jet - Samsung new pc studio Guess what.... I've settled this issue by downloaded the program from samsung website instead of install it from the CD....  |
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09-04-2009
| #5 (permalink) |
| Windows Vista Home Basic 6002 Service Pack 2 32-bit | Re: Samsung jet - Samsung new pc studio  Quote: Originally Posted by shawncss  Guess what.... I've settled this issue by downloaded the program from samsung website instead of install it from the CD....  |
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09-04-2009
| #6 (permalink) |
| Vista x64 Ultimate SP2, Windows 7 Ultimate x64 | Re: Samsung jet - Samsung new pc studio Quote: Originally Posted by shawncss Guess what.... I've settled this issue by downloaded the program from samsung website instead of install it from the CD....  |
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09-05-2009
| #7 (permalink) |
| Windows Vista Home Basic 32bit | Re: Samsung jet - Samsung new pc studio 100% agree....  |
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09-05-2009
| #8 (permalink) |
| Vista Ultimate SP2/Windows 7 Ultimate x64 | Re: Samsung jet - Samsung new pc studio Samsung have good products but I've always found their website Chinese/English translation leaves something to be desired sometimes. Velly grad you OK now. |
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