Windows Media Player crashes on opening

Paulyester

New Member
Hopefully someone can help me, but it seems like there are a lot of WMP not working threads.

I'm at my wits ends, I suddenly can't open Media Player. When I do I get a box saying it stopped working and needs to be shutdown. If I click directly on the WMP icon, or click an audio, video, etc file, it automatically closes.

When I got to the Problem report, it gives me this information:

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6002.18065
Application Timestamp: 4a5dce03
Fault Module Name: CEUTIL.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4791a65f
Exception Code: c0000005
Exception Offset: 65d550e0
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 0e02
Additional Information 2: b21b56b606e7544720668ce364087082
Additional Information 3: 23fb
Additional Information 4: 7cbc13baf8be607fd64250678435d62c

anyone have any info on this?
 

My Computer

both of my friends have had the same problem but mine seems to work fine?

they both bought their pcs from Tesco.

i thought it may be to do with preinstaled software but i really don't know.

would be interested to find out what this comes up with
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 546
    CPU
    2.8 GHZ
    Memory
    4 GB
    Hard Drives
    640 GB
    Internet Speed
    2 MBS

My Computer

System One

  • Manufacturer/Model
    Dell XPS720
    CPU
    Intel Quad Q6600 2.40GHz
    Motherboard
    Dell 0YU822, NVIDIA nForce 680i SLI SPP / SLI MCP
    Memory
    4GB DDR2 800MHz
    Graphics Card(s)
    Gainward GeForce GTX 560 Ti, 1024 MB GDDR5
    Sound Card
    Creative SB X-Fi Xtreme Gamer
    Monitor(s) Displays
    Dell 2407WFP-HC
    Screen Resolution
    1920x1200
    Hard Drives
    NVIDIA 640GB SATA Raid 0 (2x320GB) (7200 rpm) for Vista,
    Intel X25-M G2 160 GB for W7,
    Maxtor OT III External HDD,
    WD Elements 1 TB External HDD
    Internet Speed
    100/20
    Other Info
    M779 PCIe PAL/SECAM/DVB-T Desktop TV Tuner. Broadcom NetXtreme 57xx Gigabit Controller.
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