Vista - problems instaling latest iTunes

**dsoquendo** · 09-18-2009

Quote: Originally Posted by Frostmourne

Can you run a full system scan with SuperAntiSpyware and Malwarebytes - updating first?

Now for some reason any other software i am able to install. I did the install, update and scanning with both programs. there were some issues found by both and were cleaned and removed. No luck installing the iTunes, Adobe reader or Zune updates.

**dsoquendo** · 09-21-2009

Getting new message when thrying to upgrade to latest iTunes version. Totally different than the first one posted by myself at the begining of this thread. It reads:

"Could not open key:
HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs. Verify that you have sufficient access to that key, or contact your support personnel."

I dont know if this makes any difference from the first error message but hope someone out there has an answer.

**zigzag3143** · 09-21-2009

Quote: Originally Posted by dsoquendo

Getting new message when thrying to upgrade to latest iTunes version. Totally different than the first one posted by myself at the begining of this thread. It reads:

"Could not open key:
HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs. Verify that you have sufficient access to that key, or contact your support personnel."

I dont know if this makes any difference from the first error message but hope someone out there has an answer.

go to the folder in the error and take ownership of the folder

here are instrucions Take Ownership Shortcut - Windows 7 Forums

hope this helps

Ken

**blue75** · 09-22-2009

Try CCleaner / tools that usually uninstalls things I have problems with.If you're looking for a good audio player thats light on resources try aimp2 version 2.11

09-18-2009	#11 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes Quote: Originally Posted by Frostmourne Can you run a full system scan with SuperAntiSpyware and Malwarebytes - updating first? Now for some reason any other software i am able to install. I did the install, update and scanning with both programs. there were some issues found by both and were cleaned and removed. No luck installing the iTunes, Adobe reader or Zune updates.
My System Specs

09-21-2009	#12 (permalink)
dsoquendo Windows Vista 64bit 24 posts	Re: problems instaling latest iTunes Getting new message when thrying to upgrade to latest iTunes version. Totally different than the first one posted by myself at the begining of this thread. It reads: "Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs. Verify that you have sufficient access to that key, or contact your support personnel." I dont know if this makes any difference from the first error message but hope someone out there has an answer.
My System Specs

09-21-2009	#13 (permalink)
zigzag3143 Vista 32 win 7 7600 32 bit 2,289 posts	Re: problems instaling latest iTunes Quote: Originally Posted by dsoquendo Getting new message when thrying to upgrade to latest iTunes version. Totally different than the first one posted by myself at the begining of this thread. It reads: "Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs. Verify that you have sufficient access to that key, or contact your support personnel." I dont know if this makes any difference from the first error message but hope someone out there has an answer. go to the folder in the error and take ownership of the folder here are instrucions Take Ownership Shortcut - Windows 7 Forums hope this helps Ken
My System Specs

09-22-2009	#14 (permalink)
blue75 Vista Home Premium 64bit 249 posts	Re: problems instaling latest iTunes Try CCleaner / tools that usually uninstalls things I have problems with.If you're looking for a good audio player thats light on resources try aimp2 version 2.11
My System Specs

Similar Threads
Thread	Forum
instaling new devices problems: hdd-sd camcorder and sdhc 4 gb car	Vista hardware & devices
Down loading latest version of iTunes	Vista General
Problems instaling Windows Server 2008	Vista General
Is latest itunes fully compatibe with vista?	Vista music pictures video
Problems after latest Windows update	Vista General