Frontpage Install Locks up with error

S

Sky S

New Member
Trying to install Frontpage 2002 on my Vista with Home Premium, which begins installing and then hangs/locks up at two different .exe files (depending on the install choices) mstordb.exe or mcdlc.exe. Any ideas how to get this to install? All my websites are done in Frontpage and hosted on servers with the extensions. I dont want to recreate them in some new software and dont have any money to purchase something new any way. I did try to download some freebie WYSWIG web creation tools, but would prefer just to get my Frontpage going. Thanks for any help.

Sky
 

My Computer

System One

Sky S said:
Trying to install Frontpage 2002 on my Vista with Home Premium, which begins installing and then hangs/locks up at two different .exe files (depending on the install choices) mstordb.exe or mcdlc.exe. Any ideas how to get this to install? All my websites are done in Frontpage and hosted on servers with the extensions. I dont want to recreate them in some new software and dont have any money to purchase something new any way. I did try to download some freebie WYSWIG web creation tools, but would prefer just to get my Frontpage going. Thanks for any help.

Sky
Click to expand...

Hi again, I take it there is no answer for this? :geek:
 

My Computer

System One

Sky

I suspect that frontpage is old enough it has to be insatlled in compatibility mode. try re-installing it by right clicking the setup, or installer, and go to properties, and compatibility. check XP sp2mode, and give it a go

Good luck

IKen
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
zigzag3143 said:
Sky

I suspect that frontpage is old enough it has to be insatlled in compatibility mode. try re-installing it by right clicking the setup, or installer, and go to properties, and compatibility. check XP sp2mode, and give it a go

Good luck

IKen
Click to expand...

Thank you dear IKen....I did do this-----------it is not working tho'...still hanging at the mcdlc.exe---getting error message.:rolleyes:

Sky
 

My Computer

System One

Sky

the file it is hanging on is a media catalog converting tool. IM wondering if there is an update to frontpage.

Can you go to event viewer (start>search>event viewer) and go to the windows logs, appliocation tab. Expand the tab and look for errors (red "X" in the left hand column) see if there any with frontpage as the application and let us know if there are

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
zigzag3143 said:
Sky

the file it is hanging on is a media catalog converting tool. IM wondering if there is an update to frontpage.

Can you go to event viewer (start>search>event viewer) and go to the windows logs, appliocation tab. Expand the tab and look for errors (red "X" in the left hand column) see if there any with frontpage as the application and let us know if there are

ken
Click to expand...

Dear Ken

I review the event log and there are multiple events it is showing in this log. This is the first time I have been "here", I dont know what information you may need to acquire from it...but yes they are there from all the times I have tried to install. Errors like 1305 setup cannot read the file in MsiInstaller (for frontpage).

I dont know if this means my disk is bad or if it within Vista some problem. I have installed this last on my XP puter without any problems or hangs.

Product: Microsoft FrontPage 2002 -- Error 1305. Setup cannot read file C:\Program Files\Microsoft Office\Office10\MCDLC.EXE. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see E:\FILES\PFILES\MSOFFICE\OFFICE10\1033\SETUP.HLP.

THANK YOU SO MUCH FOR YOUR TIME.
 

My Computer

System One

sky

Its why we are here. I truely like helping. when you are in event viewer and find a problem with frrontpage as the app it will list an event ID (soething like 1000) and a source code (like 120). If you cant find them type snipping in search and use the snipping tool to take a snapshot of the event with front page in it.

then upload the snip to us using the attachment icon ( its shaped like a paperclip) on the reply form.

If you need help with any of this let me know


Ken
 

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My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Dear Ken thanks for the instructions!

Here are the two events from today
 

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Sky

those are Information alerts (good things) it saying the install was sucessful. If you look at mine you will see red stop sign like marks in the left hand column. these are errors. the errors are what you need to find.

You know from the info alerts I see the install was OK, have you tried launching front page?

let me know

Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
zigzag3143 said:
Sky

those are Information alerts (good things) it saying the install was sucessful. If you look at mine you will see red stop sign like marks in the left hand column. these are errors. the errors are what you need to find.

You know from the info alerts I see the install was OK, have you tried launching front page?

let me know

Ken
Click to expand...


Frontpage never finishes installing---it reaches the exe files I told you and then locks up at that point, it is definitely not installed...hmmms.
 

My Computer

System One

sky

I think i saw you have version 10.x of frontpage. you should check to see if there is either an update or newer version.

ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
zigzag3143 said:
sky

I think i saw you have version 10.x of frontpage. you should check to see if there is either an update or newer version.

ken
Click to expand...

Thank you very much again Ken, I will check into this and search the net to see if it could be something else maybe too. I really appreciate you extending some support!:D

Sky
 

My Computer

System One

anytime Sky. Im just not an office user so im kind of out of my depth. I know there is a newer version, but just want to make sire you can get it for free<g>
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
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