Solved Word 2007 ONLY causing print error - worked fine before

meltie

Power User
All,

When I try to print from Word 2007, I get the following error on my HP 7200 series printer: *)) b81b8af2 ((*

The printer lights come on and it appears to be spooling. Then that error shows up on the printer panel. When I go to cancel the print job, says it's deleting but nothing happens. Have to unplug and replug in printer. This just started happening. Worked fine before.

I also tried printing the document to my PDF writer. Nothing comes out - no response at all.

NOTE: Excel and other applications are working fine.

NOTE 2: The only change I made recently was to delete an Add-On in Firefox. Microsoft.NET Framework Assistant 1.1. I re-enabled it and rebooted thinking that might have been the cause. No luck.

One other strange thing occurred. When I opened up several different documents (both old and new thinking maybe it was just the one I was working on), I got a notification that said Macros Disabled and sent me to the Trust Center.
a. Under Macro Settings the "disable all macros without notification" is checked.
b. Under Add-ins "Disable notification for unsigned add-ins (code will remain disabled) is checked.
I have no idea if these are correct or not. Not getting this notification any more (I just opened a file to gather the above info for this posting).

Please help.

Thanks

Meltie
 
Last edited by a moderator:

My Computer

System One

  • Manufacturer/Model
    HP
    Graphics Card(s)
    NVidia
Run Windows Update, and fill in your pc specs below with the suite in my signature. Then update your printer drivers and reboot.
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics Card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Had to delete printer
Download new driver
Add printer (back)
Reboot

Running fine now
 

My Computer

System One

  • Manufacturer/Model
    HP
    Graphics Card(s)
    NVidia
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